I just moved in and honestly from the fist time of even seeing the apartment the lady's in the…read moreoffice where so kind and made it feel like home . Always on top of everything and if anything is wrong or anything they always fix everything right away . I love it here and it genuinely feels like home

At Paloma Apartments Homes The first time we came here,…read moreAllison was in the office. She is so sweet and super nice and helpful. She made us feel so welcomed. Leah well as well she's super sweet and Jackie she's sweet as well very humble and the maintenance team Arturo and Gustavo are great very kind very clean when they come into your home super nice and respectful. We've been here two years and we love it. Thank you so much for everything that you provide and do for the community.

I moved to Quail Creek in 2018, renting for my first year before my partner and I decided to…read morepurchase a condo. That decision has turned out to be one of the best we've made, and we've happily called Quail Creek home ever since. Over the years, I've gotten to know many of my neighbors, and several have become close friends. I've also stayed actively involved in the community by serving on committees and the HOA Board. That involvement has given me a unique perspective on the care and effort that goes into keeping the property safe, well-maintained, and enjoyable for residents. One thing I especially appreciate is the sense of community. The HOA and Social Committee host annual events that bring people together, and they've created some wonderful memories. One of my favorites was a holiday light tour with hot cocoa during our annual holiday celebration. Right now we're planning our summer movie by the pool! The amenities are another highlight. The pool is my favorite place to cool off during the summer, while the hot tub offers a welcome warm-up during colder months. I also enjoy taking walks along the winding paths that follow the creek that runs throughout the property. It's peaceful, scenic, and one of the features that truly makes Quail Creek unique and feel like home. After a busy day, there's nothing better than relaxing on my patio with a glass of wine, observing the wildlife -- including lizards, birds, squirrels, ducks, and rabbits (and the occasional possum or raccoon), and listening to the soothing sound of the creek below. Another thing I appreciate is the location. Quail Creek is just minutes from Claremont Village, with its great selection of restaurants, cafés, and local shops -- some uniquely located in the historic lemon packing house. It's close enough that I sometimes choose to walk instead of drive. Grocery shopping is also convenient, with Sprouts, Trader Joe's, and Superior Grocers all nearby. If you're looking for a community that offers beautiful, mature landscaping, enjoyable amenities, and opportunities to get to know your neighbors, Quail Creek is well worth considering. After more than eight years here, I'm still happy to call it home.

I was looking into moving here. Love the space. However the showing agent Astrid was extremely…read moreunprofessional. She share her frustration with other possible tenants and said "no one is going to play with me." Took a personal call during our appointment and I felt super rushed due to her saying during the call it would only take her a few minutes to show the listing. Astrid didn't know the amount the deposit would be! Along with other information. She called me over and over. I let her know I was working and she continued then called from another number. Extremely disappointed.

My husband and I went through the process of buying a home from agent Chris Cervantez and the…read moreexperience was regrettable to say the least. Chris first attempted to sell us a house that we believed to be overpriced. My husband and I passed on the property and then asked the agent / developer if he had any additional properties for sale, and he said "No". But it wasn't long before we came across an even better property that was newly built and for a lot less. Then to our surprise, the 2-story house was also owned by Chris. After our offer was accepted, my husband and I contacted Chris and asked him why he didn't inform us about the new house that was available. Chris said in an irritated tone, "It slipped my mind". Seemingly embarrassed, Chris became angrier due to being confronted or caught. Despite how polite my husband talked to him, Chris was disrespectful and continued raising his voice and speaking over him. Chris told us that he would call us the next day, but he didn't. Though he accepted our offer for his house, he would end up not keeping his word. I am not in a hurry to buy a home and have nothing personal against Chris. I just wanted to tell our story because I believe it is a cautionary tale for others. Good luck!

This is our 2nd time working with Chris! He helped us buy our first home in Pasadena, CA and then…read moresell the home once we relocated out of state. He communicates very well and comes very highly recommended!

There is still water temperature problems despite HOA trying to fix it. It's gotten better but…read morestill problematic. The water is constantly getting shut off hours at a time to fix something. Its seems this happens every month. The positive side of things, water and trash is included for renters which helps save a little on overall expenses. Not sure about owners. Plus, the club house is pretty cool, it has a pool table, 2 large TVs, full kitchen, sofas, chairs, party table and chairs for events included, and a play room for kids. It fits approx 50 people for under $300 for the full day. You get the key the day before for a Sat or Sunday reservation giving you a full day to set up prior to the event. I had my daughter's sweet 16 and family Thanksgiving. When I move, I will miss the clubhouse the most. Also, maintenance is pretty good at responding with any issues. HOA is very strict, you can't hang anything from your balcony, not even plants, even if they hang inside your balcony. Lastly, there is a spy, someone on the property is always keeping an eye out and taking pictures of your balcony or anything if something is off. If your guest stays over night, and parked their car outside without a permit, it will get towed in the middle of the night. No warnings. There are spies here with no mercy. When I first moved in, my car was getting towed. The alarm went off and when I ran outside to yell at the tow person, he realized he was taking the wrong car and apologized and re-parked it. I was pretty livid because it woke up my daughter and scared her to death when she looked out the window to see our car getting taken. So it has it's ups and downs/perks and flaws. Just depends on what your willing to put up with.

Buyer beware ! I just took a scalding hot shower and finally had enough, I came on heat to write a…read morereview about the boiling water issue that comes out from the shower heads and toilets and sinks, I've just read the same complaint from a review from 6 YEARS AGO! How unbelievable is that ?! Everything people say is true about water / plumbing issues. A friend of mine just paid 1800 because we were told that having a plumber come out and swap out some valve in the shower would address the issue, well it didn't and now she's out 1800. This is utterly ridiculous! Please beware before buying a condo here

I have had nothing but great experiences with this management company! They are extremely…read moreresponsive and take the time to address issues. I have had a few encounters with CMS. The first was when I initially moved into my home. There were some loose wires that needed to be taken care of because they were dangling. They reached out and gave me ample time to fix the issue. They also provided me with materials to complete the work. The second time I had to deal with them was for roof repair. They had someone come out the very next day to fix the damage. The other times were for architectural approvals. They were always very responsive and pleasant in communication. My assigned Association Manager is Brenda. She is very helpful and attentive. I would definitely recommend CMS. Keep up the great work! Dave

The service provided by the employees, specifically Stacy, is disappointing. How she was hired,…read moreignoring emails and calls, and the fact that I have to send her multiple reminders to respond are all issues.

If you're looking for a property manager who's not only on top of every detail but also fiercely…read moreprotective of your investment, Lauren is the one you want in your corner. She's smart, responsive, and knows her stuff inside and out. From handling difficult tenants to navigating complex property issues, Lauren brings a level of professionalism and confidence that instantly puts you at ease. She doesn't back down from challenges--and somehow still manages to make you feel like you're her top priority. Truly a powerhouse in the property management world!

Exceptional service from start to finish!…read more Working with Lauren was an absolute pleasure. She was incredibly responsive, professional, and went above and beyond to help me find the perfect rental. From our first conversation, she listened carefully to my needs and budget, then presented me with several great options that matched exactly what I was looking for. The entire process was seamless - she handled all the paperwork efficiently, communicated clearly at every step, and made what could have been a stressful experience completely stress-free. Her knowledge of the local market and attention to detail really stood out. Even after securing the rental, she continued to be available for any questions I had. If you're looking for a property manager who truly cares about their clients and delivers outstanding results, I can't recommend her enough. Five stars without hesitation!

Rude, unprofessional, uncommunicative and unresponsive. All of this while charging more than…read morecompeting management companies in other communities having similar amenities. It's almost like they go out of their way to ignore their customers rather than spend 60 seconds sending a reply. Strange business model. Who needs a property manager like that? How do they stay in business? If they are already in your community as your HOA, it's best to lobby the board to get rid of them.

the worst property managers. THE WORST. gwen tibbs is the most unprofessional gaslighter on the…read moreplanet. people getting upset about their shitty customer service and "MAINTENANCE," beware, because gwen tibbs will give you a lecture on your "attitude" and take no accountability. i thought property management companies were supposed to work for the homeowners? gwen seems to think we work for her. ZERO STARS. my health was also affected due to molds directly related to water damage in my walls and ceilings from a defective roof. they did everything in their power to not fix the roof but instead have someone enter my home and spray some toxic "mold repellent" all over the place.

Clockwork Property Management is one of the best structured and most organized companies that I…read morehave had the pleasure to work with in quite a few years. From the very first introduction and presentation by Brent through the entire process by all of the other professional members I felt well supported. Thank you Clockwork Propery Management. Because of you I was able to purchase my forever home.

As someone who spent several months searching for a place to accommodate my family and me, I am…read moretruly grateful that God led me to Clockwork Property Management and to Leah. From the moment we met, her warm and welcoming spirit immediately made me feel at home. Her professionalism, attentiveness, prompt responses, and consistent communication throughout the entire process were exceptional. I also want to express my sincere gratitude to the entire team, including Brent, JP, Karina, and Derek for their kindness, patience, support, and transparency every step of the way. They made what could have been a stressful process feel smooth, reassuring, and positive. Most importantly, my family and I truly appreciated being treated with fairness, respect, and without discrimination. Thank you for trusting us to care for the home you are leasing to our family. That trust means more than words can express. If you are searching for a home or looking for a property management company you can genuinely trust, I highly recommend Clockwork Property Management. We are truly grateful for the wonderful experience from beginning to end.

They wasted 2 weeks of my time. Not cool. They stole the usual $45 and didn't contact me regarding…read moreapplication denial. I care less I won't be renting from them. I don't enjoy people wasting my time.

called multiples times about them overcharging me online since 2023. They said they were going to…read morecall me back. over a month passed and nothing. Since the difference was $100, I decided to write them a letter and include all proof. The payment receipts, the paper bills, the online bills, pictures, phone logs etc. I did not include those $100 in the last bill because it was the difference I overpaid, therefore credit. Instead of helping me, they messaged me threatening me that if I did not pay those 100$, I was going to get charged a late fee. They never addressed nothing I had been complaining about. they dismissed my concerns. They asked for photos of my vehicles, which I sent ! They have not fixed my problem or how they are overcharging me. I can already see the online bill and nothing has been fixed. Alex needs to get their things together along with the receptionist who answers the calls and does not return phone calls. Very poor service

Very pleased and happy with how the process went to rent our first house! We had lots of questions…read morewith us being first time tenants and the whole team at Sevyn PM was able to reach back out to assist us.

Tye and his team helped me and my 7yr old find our perfect place to call home super quick. Moving…read morecan be quite stressful and even traumatic. But with Tye and Shelly none of that was the case. They were very responsive and had me approved and keys in hand in just a matter of days. My daughter and I love our new home. Shelly came a did our walk through and I felt so comfortable with her almost like I had know her for years. With them you get a very personal feeling. Your not just a "tenant" or "unit #". Like family like. Shelly introduced me to all my neighbors and they love her too. I am so grateful to Tye and Shelly for making this such an easy stress free process for me, my daughter, our dog, and cat! Love that I can pay my rent online! If ever have any issue's Shelly is just a text. But so far everything has just been perfection!!