My wife likes her therapist's. She is having back issues and the treatments seem to be helping…read more They always see her at the appointment time.

Irene is an awesome therapist. Shes very knowledgeable and has always made me feel comfortable. The…read morefacility is very clean and the space is utilized well. The front desk always acknowledges you when you walk in and leave, that has been consistent.

For the record, the physical therapy office in Stratford is BOSS!!!…read more But....caveat emptor (buyer beware) for the most part this organization is the PITS! OSG is they are a mid sized company that functions like the New York City Department of Motor vehicles...everyone is pretty much herded through the process without regard for the individual. I have no doubt that they actually care, but their execution is piss poor in my opinion. If you call, prepare to press about 1000 options before you are transferred to someone who transfers you to someone else who then transfers you to someone's voice mail. FUGGEDABOUT speaking to an actual doctor (HAHAHAHAHAAAA!). They are too busy. The only person who you can leave a message for is the doctor's assistant who probably WON'T call you back. I have had three experiences with this office. The first time after I broke my ankle. It was a pretty decent experience....they tried to "upsell" me all kinds of crap after diagnosing my break, which I did not need. It left me feeling pretty uncomfortable, kind of like the icky feeling you get after dealing with a used car salesman? The second time was after severe pains in my back after an exercise injury. I was unable to move and they prescribed a ton of medication and physical therapy. After repeated calls back and forth to schedule the physical therapy, I just gave up and tried to mend on my own. Why you ask? I left so many voice mails and called to schedule appointments so many times I figured the stress was aggravating the injury even more because I was so tense. I took my meds and sat my tush down. The 3rd time I went back after the back injury flared up again. I was actually able to see a doctor this time and he was great....too bad I've been trying to speak with him again (2.5 weeks and counting), about some problems with my medication, to no avail. The defenders of his phone line keep telling me I don't need to speak to him I need to speak with his assistant. HUH? The assistant I've never met, who does not return phone calls and who does not have a medical degree? I guess that person is more qualified to tell me nothing than the doctor is. In any event, it has been two weeks and every call I make is to bitch some more. Hopefully when I go back next week for my follow up, and pony up my copay I can remind the doctor that his liable for the wonderful treatment I've received thus far as my condition is further exacerbated. Rant over....find a smaller, less "busy" office, that actually cares about you and your well being. I know I am looking. They seriously need to determine if they want to be a fancy office that caters to athletes and the like or if they want to be doctors and GASP help someone....perhaps do no harm?

I had foot surgery in October. After surgery my Dr said I could not drive. My insurance neede…read morepaperwork filed out by the office. Office rep Stacy asked me to "drop off the paperwork" after 1 week from the surgery. My insurance faxed them the paperwork needed 4 times, but Stacy insisted that I go in. I called multiple people to see if they could do an exception since I could not drive and they all refused to help. I was in tears at this point. I went in a week later for the following appointment and I got verbally attacked by the staf. I found that very unprofessional. I was in pain, depressed because I can't move freely, concerned that my insurance was not going to get the paperwork in time, but i was never rude or unprofessional with them. I can not understand how they are allowed to treat their sick patients like that.

Great experience friendly staff. To bad its out of network for me. Dr Persale is awesome!read more

Was seeing a chiro where I worked who was very good. Upon retiring I looked locally and tried Dr…read moreDrew. Wow. I'm a few visits I feel almost 100%. Can't say enough about him and this office. He is awesome and the staff are all very friendly. Always prompt service at your appointment time as well. Highly recommend this as five.

There are orthopedists. There are chiropractors. There are physical therapists. But none of them…read morecompare to Tara at Black Rock Physical Therapy. I'd been hampered/crippled by a nagging hip "injury" for six months or more. I was (mis)diagnosed twice, went to several physical therapists, but in just the first two sessions with Tara I saw more improvement than all those other choices combined. She didn't treat the symptoms or the pain...she looked at my entire body/structure holistically and identified four interconnected issues that were behaving like Whac-A-Mole. Not only did she give me exercises, she gave me smart advice as to where and how to sleep and how best to realign all my parts. I cannot say enough wonderful things about the treatment, the care, the attitude and the results!

Tara has a very different approach to Physical Therapy from what was used to, and guess what? IT…read moreWORKS! I've had 3 sessions so far and my broken and sprained ankle feels so much better, and so do my ribs, which I broke on a boat incident 1 year ago and still bothers me. You will not be working with an intern while she sees 2 other patients, it is really one on one, for a full hour. She has a holistic approach and works with balancing everything in your body, and what is causing the problems, not just the injury you are seeing her for. She also gives you "homework", and you can feel the difference it makes daily. I highly recommend her.

LOVE this office and it's wonderful Physical therapists and staff! They are kind, compassionate…read moreand take the time to answer your questions and explain things to you! 10/10 recommend

Quality care and exercises. Great staff. Very helpful, listen well, friendly. If I need PT in the…read morefuture I'll come back.