Found Randy Haddox (New Car Sales Manager) on Leashackr who made it one of the best car…read morepurchases/leases I've ever done. 95% of it was done online and over the phone and simply had to come in to Bayway to pickup the car and sign the last bit of paperwork. From start to finish it took ~4 days.

Terrible. Regret purchasing my vehicle from them. The worst customer service I've ever experienced…read more After attempting to contact them still no one has contacted me to try to make things right after I put down a significant down payment & my car only had 1 floor mat. They said they'd give me some, it's been months & I've reached out about it & they said I'd get a call back from someone to work on getting me floor mats. Wasted money on getting my car detailed cuz the floor just gets dirty instantly.. Also discovered the other day when I was on the side of the interstate with my 3 kids & a flat, the vehicle they sold me in September of 2025, didn't have a donut or spare. DON'T GO HERE.

bought a car from them and not even a month transmission goes out. they have no warranty and…read moredoesn't stand behind there product. worst experience.

I am a small business owner so naturally I try to support small businesses where possible! But with…read morethis one I had a terrible experience, back in February my wife and I reached out to gates auto about an suv they had on there lot, working with the owner he told me time and time again that the vehicle we were looking at would be a prefect fit for what we needed! So we ended up pulling the trigger on a 2014 Dodge Durango Citadel, it was a pretty much exactly what we were looking for! Well a month goes by and the vehicle just starts falling apart everything that can fail other than the motor and transmission has failed, thermostat, water pump, throttle body, accelerator pedal, battery, and the list goes on. I took it to a couple shops to get quotes to get the truck back up and running safely on the road and I'm looking 5-10k in potential repairs so now I'm stuck with a 20k paperweight. When I called gates to let them know about the issues the owner continues to tell me, " man I'm sorry I knew those dodges have problems and that I probably shouldn't have risked buying this one but it is as is so sorry buddy" I would not recommend this dealership to anybody ever! Don't go through gates used cars they are crooked sales men that don't care about what they sell!

I want to give them 100000000 stars if I can I love them…read moresooooo much I love Zuri especially! He is soooooo lovely and has a heart to help people out! But pay attention they have moved! Zuri! I love you! Thank u soooooooo much!

I dont normally leave reviews, but the team at Motors On Wheels definitely earned! I was in the…read moremarket for a used vehicle that was reliable and priced well. I am naturally skeptical of any used car dealership even more so one that has so many high ranking reviews. I didn't initially believe it and thought they were fake. Boy was I wrong! Joad (Sales Manager) & Zuri (Sales Agent) do business the old school way. They stand behind their product, no B.S. Bait & Switch, and take care of their customers to no end! They offer a 7-day warranty on there vehicles and dont just sell you junk that you have to be worried about breaking down the minute you roll off the lot. They sold me a solid business van for my fleet, that had low miles and it was the cheapest priced vehicle online in the entire country. They are in business for the long haul and understand the importance of reputation. They treat people with the upmost respect regardless of price on car, like some other dealerships. Motors on Wheels went above and beyond for me to make sure I was 100% satisfied with the esthetics and mechanical integrity of my vehicle, which gave me peace of mind! Never experienced this level of customer service and professionalism from any dealership, not even the big manufacturer dealerships. They earned my business for life. I will be purchasing all of my future business vehicles from them!

I've bought vehicles from several dealerships over the years, and MainStreet AutoPlex was one of…read morethe easiest and most straightforward experiences I've had. The staff was professional, knowledgeable, and never made me feel pressured into making a decision. What stood out most was the quality of their inventory. The vehicles were clean, well-presented, and accurately described. They took the time to answer my questions, explain the vehicle history, and make sure I was comfortable with my purchase. If you're looking for a reliable used car dealership in the East Texas area, MainStreet AutoPlex is definitely worth a visit. They offer a great selection of trucks, SUVs, Jeeps, and affordable vehicles, and it's clear they care about building long-term relationships with their customers rather than just making a quick sale. The financing process was smooth, communication was excellent, and the entire transaction was handled professionally from start to finish. I would absolutely recommend MainStreet AutoPlex to anyone looking for a quality pre-owned vehicle and a dealership that treats customers with honesty and respect. I'll definitely be back for my next vehicle purchase.

Very Impressed with every aspect of my dealings with this small family owned business in Pearland,…read moreTexas. Everything from answering my Multitude! of questions before I even got to the business through the purchase process was transparent in the best possible way. They did a comprehensive service on the vehicle and replaced the tires as well. Ron is a great guy and really goes against the old myth of used car salesman being bad / sketchy people. Love my 2010 Sienna aka The Great Green Beast! Cheers, Billy

I have gotten two cars and the staff always are very helpful willing to work with you as far as…read moredown payments once I only had $500 to put down and I was able to leave with a car with decent payments. Highly recommend this place.

I recently purchased a vehicle from here. My sales rep, Ramiro, was helpful. The process went…read moresmoothly. Also, they have a decent selection to choose from. If you are on the southeast side of town I recommend them.

Lamarrah was incredible and the whole team was friendly and knowledgeable! Texas Direct auto was…read moreeasy to work with and made the whole experience practically painless... I wish my credit union had been as easy to work with!! (Eyeroll) I walked in about 4.15p on a Thursday evening and was out the door in just over an hour... I was given top dollar for my vehicle and the team was professional and friendly. I can't say enough about Lamrrah! She was understanding and funny and really provided incredibly customer service, which is a dying art!! If you're selling a car, I highly recommend Texas direct auto in league city !!

SACAM!!!! These guys had a car I was interested in. Was told to get the price out the door, I'd…read moreneed to submit to a credit check! Don't let their tactics fool you. Worst of the worst. Run! Not sure why such high reviews

My friend purchased a car from Mario's Used Cars at 11201 Gulf Fwy…read moreHouston, TX 77034. They helped her to get a very nice car at a great price. The staff is always available when she needs assistance or has questions. Service after sale is very hard to find in the used car business. I highly recommend Mario's Used Cars and I'll definitely go to Mario's first if I need another vehicle.

The lady at the front desk is always so kind and patient with you. Such an amazing team here…read morehonestly. They answer your questions in a friendly tone and have never had a bad customer service experience with them.