I give noah 5 stars because he is new with a lot of potential. Noah is enthusiastic, energetic,…read morehonest, and he made the experience of buying a new car smooth, calm and pleasant always interacting and making the mood fun. He is also a very good listener, he makes great suggestions based off what you tell him your looking for. Noah is very professional and is the overall best saleman I have ever been with in my 47 years of living. Noah represents the prime example of what every salesman should be like.

Fast, courteous, and informative, the work was completed quickly and the service attendant Thomas…read morewas very helpful.

I love the truck I purchased from Maik Haik. Where they fail is in customer service. I was…read moretransferred to the service department. I left a message to ask about the installation of an accessory that the parts department said should be installed by Toyota. It has been days and I heard from no one.

High pressure as hell, They won't let you look at a car that just got in 3-5 days ago because it's…read more"in the back being reconditioned" but they wanna try to rush a sale anyways.

I recently purchased a vehicle from this dealership over the July 4 weekend. Normally I do not give…read morea five star ratings to business as it usually requires them to go above and beyond what One would expect. This was actually the case with Clear Lake Autoworld. It's a little things To begin the inventory that they have on the website is the actual inventory that they have on site at the location. Do you know that I did advanced research to determine the exact vehicle that I wanted by range of year's mileage price I knew exactly what I can get and what I should expect. So my review it's pretty comprehensive as it covers everything from the website being easy to navigate, responsiveness of the dealership from when initially contacted, actual information on the website as far as phone number and physical address, and the courtesy provided by the staff there at the dealership. What I found at this dealership is at what they say on the website as what they have. There were some big name brand dealerships that would put bait vehicles on the website and when I called they were so conveniently have just so that vehicle, but then the next day or two that exact vehicle will be back up on their website again You also have the issue of either private sellers or dealers not posting on the website that the title on the vehicle was either salvage or that the mileage was incorrect (off by 30k to 40k miles) of what they posted on the website. All of it just gimmicks to get someone in the door and on the ground so that they can try to sell you something that you don't want. Additionally, you have all these dealerships that do not accept cash offers. Other dealerships wanna try to scam you into the financing to where they make money off you more there than actually selling you the vehicle for cash. Not so at Clear Lake Autoworld, they do have financing available but had no problem excepting the cash offer. As far as pricing goes the price I alternately paid was a fair price. Kelley blue book provides a range of what you should expect to pay for a vehicle and though it wasn't on the lowest Clear Lake Autoworld was not on the high end either. They were right in the middle with spare pricing on the vehicle. The other issue I found very positive is the vehicles being sold at Clear Lake Autoworld are in great condition. I can't tell you how many vehicles I went to go see that had great pictures but when I got there the dealerships or the sellers had laid some cut out carpet over the actual carpet upholstery of the vehicle so that the picture was nice. But of course when you picked up that overlay carpet The vehicles actual carpet was all tore up or the interior just must not in good condition. Just like a selfie Dealers no it's all about the angle. But not so at Clear Lake Autoworld what you saw in the pictures was what you saw when you arrived. They also went above and beyond and made sure that when I was going to pick up my vehicle they did one last check mechanically of the vehicle, insured no engine lights were on I would come on, or wherever even there, plus they did a oil change and filter change and they also ensure that they were new floor mats included. This is a little above and beyond that I'm talking about. As you know when you buy a used vehicle you're expecting to buy a new floor mats anyway. But Clear Lake Autoworld did that for me as a little extra. Not saying that's what I do for everyone but that is my experience with them. As far as dealing with the staff there Shane and Linda were great. Very down to earth people, telling you what they have and doing their best for you. Appreciate their honesty, straightforwardness, and just willingness to be helpful And making the car buying experience as pleasant as possible. So I will definitely when I start looking for a new used vehicle whenever that is next Clear Lake Autoworld will definitely be the first place I stopped to see and check their inventory. Never know what kind of germs you can find there is what I'm thinking.

We were looking for a very nice pre owned Sunday driver and ClearLake Auto World fulfilled our…read moredream with our dream car. The Owner and his staff were very easy to deal with and made sure all my concerns and questions were answered. Very open and honest

I was very pleased when I was car shopping and found clear light Nissan. Everyone was very…read morefriendly, very helpful. They answered all my questions and help me make good decisions for me in purchasing a Nissan Armada. Please go check them out. My salesman was Joseph so go by say hello.

Terrible customer service and fraud in the service department. Service Manager has not returned my…read morephone calls. Clear Lake Nissan, did not refund the money back to my bank account. Damages in the service department, my 2021 Nissan Altima. I will not purchase a car or allow the service department to service my car.

I came in a week ago looking for a nice SUV. I was in touch with Michael the salesman, he is a…read moresuper breath of fresh air when it comes to salesman. He helped guide me into getting the car I wanted all the way. No pressure at all! I'm very satisfied with the service and vehicle that I purchased. I definitely will recommend to family and friends!

This is probably the worst experience I have ever had in…read moreattempting to purchase a car. I attempted to negotiate a purchase remotely. I have never dealt with a more rude salesman who talked down to me as if I was a child. My reaction was defensive obviously, no one likes to be spoken down to. However, I really liked the car and thought hey I'll just call and get another sales person no problem. WRONG, I was told I couldn't purchase a car, so the sales manager took the side of the rude and offensive salesman and simply refused to do business with me. My mind is literally blown with this level of behavior and even doubling down on poor service. I want this matter escalated to ownership level or general counsel. To refuse to do business with someone after treating them poorly is absolutely something that must be addressed. Salesman at issue Michael Bardolasa

Came in to Houston from out of state just to buy a car. I was initially already going to buy…read moreanother car from a different dealership, but decided to swing by AutoNation because I was a little unhappy with the other dealership. Came here, and they had the car I wanted. The sales person I dealt with was Mr. Dwayne Curtis. He was kind, polite, and really friendly! Although I didn't get the price I wanted on the vehicle I bought, I was still much happier buying my car after dealing with Mr. Curtis! I would recommend everyone to go to him if they're buying a car :) Really pleasant man to work with.

Not sure why the reviews are so low. This place will go above and beyond for you. The manager…read moreRobert Dahl is super nice, patient and understanding they do a good job of explaining everything.

Matthew at Select Jeeps is hands down one of the best people I've worked with when buying a…read morevehicle. From start to finish, he was extremely helpful, straightforward, and genuinely honest -- which is rare these days in car sales. He took the time to answer all my questions, explain everything clearly, and never once made me feel pressured or rushed. What really stood out was his honesty. If something wasn't the right fit, he said so. If there was something to know about the vehicle, he made sure I knew it. He clearly cares more about putting people in the right vehicle than just making a sale, and that goes a long way. If you're looking for someone who's knowledgeable, trustworthy, and easy to work with, I highly recommend asking for Matthew at Select Jeeps. The entire process was smooth and stress-free, and I wouldn't hesitate to work with him again.

To Matt and everyone thank you so much! They are the real…read moredeal and stand by their vehicles! Purchased 6 mo. ago and ran into a problem and they repaired it at no charge. Always courts and patient! Great company!

They had a used car listed for sale, but they actually weren't ready to sell it yet. Even after…read moreexhaling I was pressed for time to find my daughter a car, it took them over 10 days to divide they weren't going to sell the car until they made repairs and increased the price.

I really wish I would've read these reviews before making my purchase with Fertitta Chevrolet…read more I purchased 3 trucks from Norman Frede since 2010, always had nothing but kind words to say about them and recommended many people to go there. Even after I moved an hour away, I only went to them for simple oil changes, inspections, etc.. I was a loyal customer. Out of the blue one day Fertitta calls saying they can get me in a newer vehicle for the same or lower payments. Instead of doing my homework on the new name, I dove straight in thinking I could still trust their word as I had with Norman Frede. They let me test drive a new truck and told me I'd be able to have the same payments as my current vehicle.. so I said why not. Well a few weeks down the road when I set up my account it was not in fact the same payment. Then when I spoke to Tonia she was talking to me like I was stupid with her "Oh honey" and laughing. They bamboozled me 100%. And icing on the cake, when I went to get my plates, the girl behind the desk just handed them to me. First time I've ever purchased a vehicle and not had them put the plates on. You would think after my years of loyalty there would be someone who cared enough to make it right. I've spoken to a few dealerships about my situation and they all told me I was screwed over bad. So if you were a long time Norman Frede buyer, save your time and money and look elsewhere first. The messed up part is I wasn't even looking. They called me.