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    Professional Auto Sales

    5.0 (5 reviews)
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    Clear Lake Auto World

    Clear Lake Auto World

    4.2
    (23 reviews)

    I recently purchased a vehicle from this dealership over the July 4 weekend. Normally I do not give…read morea five star ratings to business as it usually requires them to go above and beyond what One would expect. This was actually the case with Clear Lake Autoworld. It's a little things To begin the inventory that they have on the website is the actual inventory that they have on site at the location. Do you know that I did advanced research to determine the exact vehicle that I wanted by range of year's mileage price I knew exactly what I can get and what I should expect. So my review it's pretty comprehensive as it covers everything from the website being easy to navigate, responsiveness of the dealership from when initially contacted, actual information on the website as far as phone number and physical address, and the courtesy provided by the staff there at the dealership. What I found at this dealership is at what they say on the website as what they have. There were some big name brand dealerships that would put bait vehicles on the website and when I called they were so conveniently have just so that vehicle, but then the next day or two that exact vehicle will be back up on their website again You also have the issue of either private sellers or dealers not posting on the website that the title on the vehicle was either salvage or that the mileage was incorrect (off by 30k to 40k miles) of what they posted on the website. All of it just gimmicks to get someone in the door and on the ground so that they can try to sell you something that you don't want. Additionally, you have all these dealerships that do not accept cash offers. Other dealerships wanna try to scam you into the financing to where they make money off you more there than actually selling you the vehicle for cash. Not so at Clear Lake Autoworld, they do have financing available but had no problem excepting the cash offer. As far as pricing goes the price I alternately paid was a fair price. Kelley blue book provides a range of what you should expect to pay for a vehicle and though it wasn't on the lowest Clear Lake Autoworld was not on the high end either. They were right in the middle with spare pricing on the vehicle. The other issue I found very positive is the vehicles being sold at Clear Lake Autoworld are in great condition. I can't tell you how many vehicles I went to go see that had great pictures but when I got there the dealerships or the sellers had laid some cut out carpet over the actual carpet upholstery of the vehicle so that the picture was nice. But of course when you picked up that overlay carpet The vehicles actual carpet was all tore up or the interior just must not in good condition. Just like a selfie Dealers no it's all about the angle. But not so at Clear Lake Autoworld what you saw in the pictures was what you saw when you arrived. They also went above and beyond and made sure that when I was going to pick up my vehicle they did one last check mechanically of the vehicle, insured no engine lights were on I would come on, or wherever even there, plus they did a oil change and filter change and they also ensure that they were new floor mats included. This is a little above and beyond that I'm talking about. As you know when you buy a used vehicle you're expecting to buy a new floor mats anyway. But Clear Lake Autoworld did that for me as a little extra. Not saying that's what I do for everyone but that is my experience with them. As far as dealing with the staff there Shane and Linda were great. Very down to earth people, telling you what they have and doing their best for you. Appreciate their honesty, straightforwardness, and just willingness to be helpful And making the car buying experience as pleasant as possible. So I will definitely when I start looking for a new used vehicle whenever that is next Clear Lake Autoworld will definitely be the first place I stopped to see and check their inventory. Never know what kind of germs you can find there is what I'm thinking.

    We were looking for a very nice pre owned Sunday driver and ClearLake Auto World fulfilled our…read moredream with our dream car. The Owner and his staff were very easy to deal with and made sure all my concerns and questions were answered. Very open and honest

    Emmons Autoplex

    Emmons Autoplex

    2.9
    (276 reviews)

    I came in a week ago looking for a nice SUV. I was in touch with Michael the salesman, he is a…read moresuper breath of fresh air when it comes to salesman. He helped guide me into getting the car I wanted all the way. No pressure at all! I'm very satisfied with the service and vehicle that I purchased. I definitely will recommend to family and friends!

    The sales department at Emmons has some of the worst customer service I've experienced…read more For months, I waited for a Chevrolet SSR that was in their "make ready" process. Based on the pictures, I knew it was the truck I wanted. Since April, I made two trips to the dealership hoping to see and test drive it. I also spoke with a salesman, Kevin Servellon, several times by phone and stayed in contact with him through email. Every time, he assured me he would contact me as soon as the truck was ready. On July 3, 2026, I drove by the dealership and saw the truck sitting out front. I immediately called Kevin. When I couldn't reach him after two calls, I called the dealership directly. That's when I was told the truck had already been sold to someone who was willing to buy it "as is." What makes this so disappointing is that I was never given that same opportunity. I had been patiently waiting for months, staying in regular contact, and relying on Kevin's repeated promise that he would notify me when the truck was available. Instead, I found out it had been sold without so much as a phone call or email. When I expressed my disappointment, I was told that Kevin talks to 30 or 40 people every day. I was one of those people--but unlike a casual inquiry, I had been consistently following up for months and had visited the dealership twice in person. This experience reflects very poor communication and customer service. If a salesperson makes a commitment to keep a serious buyer informed, they should honor that commitment. Unfortunately, that didn't happen here, and I left feeling that my time and loyalty meant nothing.

    Dewitt Wrecker

    Dewitt Wrecker

    2.1
    (7 reviews)

    I was broke down on 45 on a friday night in the rain. They showed up and got me out of bad spot…read morefast. Very reasonably priced. The first thing the driver said was "Are you ok?". I paid the fee and tried to give a tip. He refused to take my tip...stating "times are hard right now." Very kind and helpful.

    This is the most unprofessional, unethical & illegal "business" I have ever had this misfortune of…read moredealing with in my entire life! Our golf cart was towed, and when I initially called, the owner Matt answered, lied and said the owner wasn't there, and there was no point in trying to call "her" because she never answers the phone. My husband was working out of the country in South America, so I was unable to pickup the golf cart until he returned, and he rudely said that wasn't his problem and hung up. During this time period, he tried to ILLEGALLY AUCTION OFF our golf cart!! He lied and said they sent "2 certified letters to our house"- which he didn't. I asked to see copies of them (because they don't exist, and he is legally required to have them on file) and he said he "didn't have them" because that was handled by a "third party". ONLY TO FIND OUT LATER that the person who handles the "certified letters" is the 16 year old daughter who literally did not know what the word certified meant. DO NOT DO BUSINESS WITH THIS COMPANY- THEY WILL ROB YOU, LIE TO YOU, AND WE WILL BE TAKING LEGAL ACTION TO MAKE SURE THEIR LICENSE IS REVOKED ASAP. They do not deserve one star!! Absolutely AWFUL company.

    Professional Auto Sales - car_dealers - Updated July 2026

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