I bought a yearly membership which allows me to go for a facial once a month. Nice, knowledgeable…read morestaff who explain each step as they go along. I always leave there feeling and looking l better than when I got there.

I've been a member over 2 years, the estheticians are knowledgeable, professional and super…read morefriendly! My skin has been so much better since going regularly.

I've had multiple IVs here since I have a membership and have always had a great experience, which…read moreis why I'm taking the time to share this feedback. On June 7th, I brought a friend who was visiting from Washington to get IV therapy with me. We were offered a private room, and the staff was attentive at the start of our visit. However, after our second IV bags were connected, neither of us was checked on again. Both my friend and I fell asleep during treatment. I eventually woke up because I needed to use the restroom and pressed the call button multiple times before someone responded. When the nurse came in, she noticed my IV bag was empty and so was my friends . Once the lights were turned on, I could see a significant amount of blood had backflowed into the tubing approximately 12 inches from my arm. When the IV was disconnected, blood also got onto the pillow beneath my arm. I was told this was "normal" and the situation was laughed off, which left me feeling uneasy. After speaking with a nurse friend, I learned that while the blood backflow itself is generally not harmful, it can happen when an IV bag is allowed to run dry and isn't disconnected promptly. What concerns me most is not the blood in the tubing, but that neither of us was checked on after the second bag was hung. Had I not repeatedly pressed the call button, I'm not sure how much longer we would have been left unattended. I've always had wonderful experiences here, which is why this stood out so much. My hope is that this feedback helps improve monitoring, especially for guests placed in private rooms. A simple check-in and a more professional response would have gone a long way.

Quick and easy appointments to feel better. They are always so knowledgeable and helpful to your…read moreneeds and maybe vitamin deficiencies, etc. They are all very welcoming and friendly. Will definitely go back again!! Highly recommended to feel better!!

I went to Vivella in 2022 to get a chemical peel as I had bad acne and acne scars. I went in for a…read moreconsultation and got talked into getting a dermabrasion facial and was told I'd probably need 10 to clear up my skin. I was told as well that my skin would get worst but slowly get better as I had facials. Well it definitely got worst after the first one. Vivella has a cancellation policy where you need to cancel at least 24 hours before your appointment. That being said, for my second facial they e-mailed me I believe a day or two before my next appointment to confirm. They then emailed me the night before my appointment to cancel. I didn't see it till the next morning and came to my appointment anyways and waited outside for maybe half an hour before I checked my email. The following time Mary who did my one facial and consolations came late and talked me out of getting a facial. Once again my skin was pretty bad and said I didn't need it. I honestly think she just didn't want to do it. I ended up never coming back and ended up going on acutane, against her advice, and my skin has never looked better (with some scaring still but no acne or redness). Vivella has been very unprofessional in how they handle their clients by forgetting about them and emailing last minute when their clients have to pay a fee to cancel their appointments in advance. Service wise I couldn't really say because I never completed my treatments but unprofessional in how they conduct their business.

Love Villa Med Spa! Had a year's worth of Botox so far and everyone there has been so kind, gentle…read moreand thoughtful... Mary especially! Looking forward to trying their other skin care treatments. My friends enjoy going there as well. Highly recommend it ‍

Thank you for my refund. Just say no to their tattoo removal - can't say on any other services. Ive…read morehad 2 other removals from another place and this was my 3rd here. If you want results and hard-earned money to have value, call Beckman Laser Institute, not only do they have equal If not better pricing, legit high tech lasers for removal services, with actual sanitary bathrooms. They have integrity and class.

I have been going to Visage for almost 10 years and have had exceptional experience every single…read moretime with Dr Tezmer and her staff. I have been happy with the results and wish I could go more than what my pocket will allow. Don't hesitate and go.

This hidden gem of skincare, located in the upscale community of Villa Park, has all the latest…read moretechnology... I've been here several times, for various treatments and have always been highly impressed with the staff, the environment, and the state-of-the-art machines. It's owned by a local highly talented MD, so you can well trust the applications and procedures. It seems like they're getting newest skincare machines every month.. Whether you're nearby in the OC, or even L.A. or San Diego, it's worth the drive... Highly Recommend!

I had a signature hydrafacial with Michelle. The experience was fabulous and very relaxing. She…read morewent above and beyond to correct two issues I had on my face and cares about her patients needs and finished product! I've had a few hydrafacial but she added more on with a suction device that was new to me. It's supposed to help with the skin- I'm all for it! I would recommend her to anyone! I also had a fabulous massage by Lea! She offered a few stretches and knows how to really work on your knots and 'soften' the uncomfortable spots. Thx for making my experience so relaxing!

Going to Mel was literally the biggest mistake I have ever made…read more My lips crack everyday and they look like this everyday you can see in the middle it basically looks purple. They bleed because they have too much pigment and are super wrinkly making them look old I now miss my colorless natural lips. This has been so horrible for my mental health. Still hating it and wanting to crash out everyday because now I can't even line my lips the way I used to. all you see is the ugly pigment poking through even my favorite lip products look horrible on me. I will be posting my follow up results because I was also told they would lighten up I was told they would blend over time none of that has happened and they continue to look worse overtime and my symptoms of my lips cracking and bleeding, which has never happened to me before this procedure continues to happen making my life miserable every day. I DO NOT recommend anything permanent here tbh even anything at all because you don't know what results you're actually going to get she just does whatever and moves on, like my face isn't permanently altered . Sad. But here's the truth .

Really loved this spot. I tried the fanny facial. My skin felt so soft afterwards. Can't wait for…read morethe next one!

Great experience at Veritas Medical Center! I came in for my B12 shots and everything was quick,…read moresmooth, and professional. The staff was friendly, welcoming, and made me feel comfortable right away. The process was fast and efficient, and I was in and out without any issues. Definitely recommend if you're looking for quality service and a clean, well-run clinic.

I recently came to this weight loss medical spa to start my weight loss journey feeling very…read moremotivated. After coming to this facility, not only was the front desk staff rude, but the nurse practitioner and the nurse both made me feel very uncomfortable for different reasons. The nurse talk to me as if she was talking down to me about my eating choices even though I am at the facility to work on my weight loss journey. And the nurse practitioner, Dr. vu, kept staring at my breast, not realizing I was getting more uncomfortable as the conversation went on. I highly do not recommend this place. You will have a horrible experience most likely just like I did. Even with the people coming in as regulars, they were not even friendly to them. So like I said, if you want a great experience with professional staff, do not come here.

Overall had a great experience at Neoderma. They made me feel comfortable. All the staff are very…read moreknowledgeable and go in depth to make sure you understand the whole process. Thank you guys!!

Great experience overall. The personnel was polite and professional, the facility was clean, and…read morethe treatment process was described thoroughly. I felt comfortable throughout my visit and would recommend Neoderma to anyone looking for superior medical spa treatments.

The clinic is very clean and the staff were very nice and helpful. They also explained and…read moreintroduced me to some treatments that helped me made my skin look better. Thank you to the team there for a pleasant experience.

Amazing staff members who were welcoming! Jae is the best and he was very kind and helpful!read more