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    Oc Pool Technicians

    3.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Oc Pool Technicians

    Pool installation

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    American Pool and Spa Repair - Another photo clearly showing the HLS error light. This is a $25 part to solve the problem.

    American Pool and Spa Repair

    (157 reviews)

    My issue started in Nov. 2024. Not a huge deal. Very inconsistent spa heater. Sometimes fine,…read moresometimes overheats or under heats and "service" light is on. First American Home Warranty sent Mo. Short version is he never fixed the problem after a few tries. We eventually just dealt with it after being overly frustrated with the service we got. So last week we tried again. Sadly, First Am sent us Mostafa again. Who failed before. This time he came out not to fix, but to "diagnose and report back." He reported we don't have a required check valve, know in that "missing parts" is an automatic denial from the home warranty company. The problem? 1. A check valve is NOT required (only recommended), which he later admitted to the warranty company, but more importantly, my system has TWO check valves! Two! And they are really big and highly visible. This guy either has no clue what he's doing, or he's a total scammer hoping the homeowners don't know what he's saying and just accept the denial of coverage. Mostafa also left my heater on all night which costs me about $100. To top it off, he submitted a photo to the insurance company that was not even my equipment! I asked him to please let the insurance company know that he made a mistake in saying I didn't have a check valve, and to also please provide the code violation (which doesn't exist) that resulted in my claim denial. No response. Now first Am is sending me a new technician from a different company with barely higher reviews and similar reports of questionable actions. I'm nervous because the new person is asking who came before him. Part of me wonders if all of these home warranty guys are in cahoots. I hope I'm wrong.

    Awful! GOOD LUCK getting a call back. No wonder they have bad reviews. This is insanity. I would…read morenever again use them. They also said something different was wrong with my pool than two other companies which makes me think they don't know what they're doing. A hard no.

    Oc Pool Technicians - poolservice - Updated June 2026

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