Poor communicator, Came to the property, Gave me an estimate, Never responded from that point on..read more

I had a great experience with Zach Attack Pool Service. Zach got back to me right away & had…read moreeverything done within 24 hours of reaching out. Luke, the tech who came out was amazing. Honestly he seemed way overqualified for the job. He explained every little detail about my Pentair SuperFlo VS 1.5 HP (2.2 THP) - EC-342002 pump & walked me through all the programming settings. Everything made sense because he took the time to explain it, which I really appreciated. He worked fast, did a clean install & even took my old pump with him. Overall easily a 10/10. Extremely knowledgeable, professional & super fast. I'd definitely recommend them to anyone.

"We are so happy with the results! The exterior looks amazing, and the attention to detail really…read moreshows. Communication was excellent throughout the process, and everything was completed on time. The finished product exceeded our expectations. Highly recommend!"

Eric is amazing! He is quick to respond, very clear and communicative, and SO detailed oriented…read morewith his mastic installation. When you talk to him you can tell that he is a pro and that he has been doing this for a long time. We got quotes from a few different mastic installers to see who would offer the best price, and Eric beat the prices of all the other guys and his work was impeccable. 10/10 recommend hiring him for the value and quality of his work.

I had the opportunity to use Flow State Pool Service a couple of weeks ago. After I, unfortunately…read moreallowed my pool filter, chemistry and mustard algae go rampant, they quoted me a good price and recovery plan I could work with to get my pool and filter back to a crystal clear, like new condition. The guy Chance sent out, Mark was great. Highly recommended these guys.

I highly recommend Chance and Flow State Pool Service. I have been with Flow State for over a year…read morenow and am very glad that I moved to Flow State. I found Chance from Yelp after my previous pool company began providing inconsistent service. Chance provides great communication and service. Moreover, once Chance began servicing my pool, I realized that the previous pool company was cutting corners on service and product. Once Flow State began servicing, my pool was clearer and the water was softer (salt water) than before. I trust Chance to take great care of my pool - and isn't that what we are all looking for in our vendor partners?

After doing my own maintenance for 20+ years, I was reluctant and stubborn to give it up. I got…read morequite a few quotes and IIP was one of the more reasonable ones we received. We found Brandon to be responsive, knowledgable, and straight forward. All traits we respect. After 4 months, we are only upset that we didn't make this move years ago. We recently had an issue with a secondary pool pump and had questions about his quote. Again, he was responsive (sent someone out the next day), knowledgable, and honest. We decide to hold off on the purchase, he had no problem with this. Good person = good businessman.

We used Island Inspired for two years. Unfortunately, during the last 6 months, the quality of…read moremaintenance in our pool quickly declined. I sent multiple photos and text messages of concerns of how our pool was starting to look (stains started to come up) and no response on what we need to do to improve it. After a few inconsistent visits, we decided to get a second opinion and was informed that our filter cap has been broken and filter could not be replaced. Our pool had minor stains when we initially started service. In the last 6 months, it had gotten worse and worse. We are really disappointed with the lack of communication and lack of care that was provided.

Great service. Great communication. Great team. Every time I have needed something looked at I know…read moreI am going to get an honest and quick response. I wish more businesses followed this same business model.

These guys are the best around! They are very knowledgeable and do quality work. They do a great…read morejob with pricing to keep you within budget. It's tough to find a company that is fair and do quality work Highly recommended!

I have a Pentair system which is two years old. It has an Intellcenter.and VSF3 pump. The system…read morestopped working and I was receiving email messages about it being down. I contacted Stephen and he immediately responded. He first provided me guidance of what I could do on my own to save me a diagnostic fee. I appreciated this feedback. Unfortunately, my system still needed someone to fix it. He made an appointment for the following day and was prompt in arrival time. He uses an app that provide you an estimated time of arrival as well as his location on a map. It allowed me to plan for his arrival (this is something FedEx uses). He is well spoken and clean cut. His knowledge is the best I've had. He's very well-versed with Pentair systems. Not only did he review what was wrong with the system but he checked all other parts of our pool (lights, heat, salt system, fill,, drain) He took his time and trained me on what to look for. I wish that he repaired more than pools because I would hire him for everything. You will be very pleased if you hire him for a repair.

Exceptional service, Steve and his team are amazing! I highly recommend them…read more We recently purchased a home with a pool. We've never owned a pool before and Steve helped us at every stage in servicing, regular maintenance and upgrading parts of the system.

Jake was a pleasure to work with and did a great job with my problem. He quickly assessed the…read moreproblem and didn't charge me for the initial service trip as it was easy to assess. I would highly recommend Jake and Orange County Pool Service for your needs.

The person on the phone was courteous and friendly. I explained my concerns about our water feature…read morepump and he took the time to explain to me why the pipes looked a bit weird and not to worry about it until it stopped working. I'm very grateful that he's being honest and not taking us for a ride. It's rare to find honest people now a day and I'm truly appreciate his honesty.

My issue started in Nov. 2024. Not a huge deal. Very inconsistent spa heater. Sometimes fine,…read moresometimes overheats or under heats and "service" light is on. First American Home Warranty sent Mo. Short version is he never fixed the problem after a few tries. We eventually just dealt with it after being overly frustrated with the service we got. So last week we tried again. Sadly, First Am sent us Mostafa again. Who failed before. This time he came out not to fix, but to "diagnose and report back." He reported we don't have a required check valve, know in that "missing parts" is an automatic denial from the home warranty company. The problem? 1. A check valve is NOT required (only recommended), which he later admitted to the warranty company, but more importantly, my system has TWO check valves! Two! And they are really big and highly visible. This guy either has no clue what he's doing, or he's a total scammer hoping the homeowners don't know what he's saying and just accept the denial of coverage. Mostafa also left my heater on all night which costs me about $100. To top it off, he submitted a photo to the insurance company that was not even my equipment! I asked him to please let the insurance company know that he made a mistake in saying I didn't have a check valve, and to also please provide the code violation (which doesn't exist) that resulted in my claim denial. No response. Now first Am is sending me a new technician from a different company with barely higher reviews and similar reports of questionable actions. I'm nervous because the new person is asking who came before him. Part of me wonders if all of these home warranty guys are in cahoots. I hope I'm wrong.

Awful! GOOD LUCK getting a call back. No wonder they have bad reviews. This is insanity. I would…read morenever again use them. They also said something different was wrong with my pool than two other companies which makes me think they don't know what they're doing. A hard no.

Excellent experience!…read more Sam answered my call, gave me lots of relevant information before he even came to the appointment. He showed up exactly on time, and was friendly and professional. DB Spa repair will definitely be my choice. Next time I need service. Thank you!

Been to my house to fix my hot tub on two separate occasions. Both times he was the least expensive…read morebid and both times he gave the best and greatest care. And took the time to give me care tips for my spa. A true gem of a service professional!

Working with Brad and all his employees was amazing! Every question was answered promptly and…read morethoroughly. Every worker was so friendly and pleasant. The price was so reasonable and fair for the amount of work done. Our pool is gorgeous and was finished so fast! Thank you Brad

Unwilling to service pumps. Ultimately the 3 Pentair VS pumps were installed for $10,000.00. Best…read moreof Luck with your business practices. Business must be too robust.