Zach immediately responded to my request, indicating that they couldn't help with it but referred…read moreme to another service who was extremely helpful and professional. I really appreciated that Zach was proactive and didn't just say "No". Thanks.

The owner Zach is extremely responsive via text message. I asked late night about adding a new pool…read morelighters my spa and the next day they came and installed it! Incredibly fast service. They even cleaned up some old wiring that was attached to the controller. I highly recommend them for any services or ongoing pool maintenance. They prices are also very competitive!

I highly recommend Chance and Flow State Pool Service. I have been with Flow State for over a year…read morenow and am very glad that I moved to Flow State. I found Chance from Yelp after my previous pool company began providing inconsistent service. Chance provides great communication and service. Moreover, once Chance began servicing my pool, I realized that the previous pool company was cutting corners on service and product. Once Flow State began servicing, my pool was clearer and the water was softer (salt water) than before. I trust Chance to take great care of my pool - and isn't that what we are all looking for in our vendor partners?

Chance is awesome! I'm a new pool owner and had no idea how to even turn on the equipment for my…read morepool or care for it. Also, I knew the pool heater was broken before I bought the home. Chance to the rescue! I called him 2 days after moving in. He was at my house within 10 minutes and assessed the situation. Showed me how my pool worked and setup a regular weekly maintenance service (reasonable pricing!). In less than a week, he had a repair person out to replace the heater and by a week later he was out and cleaned everything out, including the filter and replaced the filters with shiny new ones. He is friendly, responsive to communications between services, knowledgeable, and reliable.

After doing my own maintenance for 20+ years, I was reluctant and stubborn to give it up. I got…read morequite a few quotes and IIP was one of the more reasonable ones we received. We found Brandon to be responsive, knowledgable, and straight forward. All traits we respect. After 4 months, we are only upset that we didn't make this move years ago. We recently had an issue with a secondary pool pump and had questions about his quote. Again, he was responsive (sent someone out the next day), knowledgable, and honest. We decide to hold off on the purchase, he had no problem with this. Good person = good businessman.

We used Island Inspired for two years. Unfortunately, during the last 6 months, the quality of…read moremaintenance in our pool quickly declined. I sent multiple photos and text messages of concerns of how our pool was starting to look (stains started to come up) and no response on what we need to do to improve it. After a few inconsistent visits, we decided to get a second opinion and was informed that our filter cap has been broken and filter could not be replaced. Our pool had minor stains when we initially started service. In the last 6 months, it had gotten worse and worse. We are really disappointed with the lack of communication and lack of care that was provided.

Called on Friday and was quoted a price. Appointment scheduled for Monday and Dominic arrived…read morepromptly and quickly replaced the leaking valve at a price lower than the estimate. Quick service at a reasonable price and good workmanship.

Great service. Great communication. Great team. Every time I have needed something looked at I know…read moreI am going to get an honest and quick response. I wish more businesses followed this same business model.

I have a Pentair system which is two years old. It has an Intellcenter.and VSF3 pump. The system…read morestopped working and I was receiving email messages about it being down. I contacted Stephen and he immediately responded. He first provided me guidance of what I could do on my own to save me a diagnostic fee. I appreciated this feedback. Unfortunately, my system still needed someone to fix it. He made an appointment for the following day and was prompt in arrival time. He uses an app that provide you an estimated time of arrival as well as his location on a map. It allowed me to plan for his arrival (this is something FedEx uses). He is well spoken and clean cut. His knowledge is the best I've had. He's very well-versed with Pentair systems. Not only did he review what was wrong with the system but he checked all other parts of our pool (lights, heat, salt system, fill,, drain) He took his time and trained me on what to look for. I wish that he repaired more than pools because I would hire him for everything. You will be very pleased if you hire him for a repair.

Exceptional service, Steve and his team are amazing! I highly recommend them…read more We recently purchased a home with a pool. We've never owned a pool before and Steve helped us at every stage in servicing, regular maintenance and upgrading parts of the system.

Jake the owner came out to see what problems we were having with our in ground spa, he found one…read moreof the filter pumps and filter needed to be replaced after 24yrs, He made the repairs and made sure everything was working and cleaned our spa. He came back a couple days later to make sure the system was working and no leaks. Extremely organized, thorough, clean and honest. Will recommend to friends and family. 5-Stars across the board!! Thanks Jake for a job well done! Yorba Linda, CA

The person on the phone was courteous and friendly. I explained my concerns about our water feature…read morepump and he took the time to explain to me why the pipes looked a bit weird and not to worry about it until it stopped working. I'm very grateful that he's being honest and not taking us for a ride. It's rare to find honest people now a day and I'm truly appreciate his honesty.

When the jet pump on our spa stopped working, our regular pool guy quoted a new pump installed for…read more$1,250.00. I called for a second opinion. Mo and Bijan said they would come out the next day and diagnose for the cost of a one hour service call, but that they would apply the cost of the service call toward the repair if I have them do it. I said OK. They came out, met my wife at the house, diagnosed the problem, and were able to do the repair during that service call with a part they had on the truck. Total cost: $135.00. Saved me $900.00. My wife said they were super helpful and friendly. Guess who I'm calling next time? Thanks guys!!!

My issue started in Nov. 2024. Not a huge deal. Very inconsistent spa heater. Sometimes fine,…read moresometimes overheats or under heats and "service" light is on. First American Home Warranty sent Mo. Short version is he never fixed the problem after a few tries. We eventually just dealt with it after being overly frustrated with the service we got. So last week we tried again. Sadly, First Am sent us Mostafa again. Who failed before. This time he came out not to fix, but to "diagnose and report back." He reported we don't have a required check valve, know in that "missing parts" is an automatic denial from the home warranty company. The problem? 1. A check valve is NOT required (only recommended), which he later admitted to the warranty company, but more importantly, my system has TWO check valves! Two! And they are really big and highly visible. This guy either has no clue what he's doing, or he's a total scammer hoping the homeowners don't know what he's saying and just accept the denial of coverage. Mostafa also left my heater on all night which costs me about $100. To top it off, he submitted a photo to the insurance company that was not even my equipment! I asked him to please let the insurance company know that he made a mistake in saying I didn't have a check valve, and to also please provide the code violation (which doesn't exist) that resulted in my claim denial. No response. Now first Am is sending me a new technician from a different company with barely higher reviews and similar reports of questionable actions. I'm nervous because the new person is asking who came before him. Part of me wonders if all of these home warranty guys are in cahoots. I hope I'm wrong.

Inherited an above-ground hot tub and started having issues with breaker tripping. Reached out to…read moreseveral businesses on Yelp (many pool/spa places that do not do above ground hot tubs), and was able to have technicians come visit us very quickly. They were thorough and careful with diagnosing the key issue and also explained potential future pain points. We decided to repair after they talked us through pros/cons/costs and it's working great now.

The owner, Sam, came across as a little full of himself. He did perform some "repairs," but he did…read morenot fix the leak I originally hired him to repair. In fact, the repairs he performed did not appear to even be necessary. When I contacted him to let him know the hot tub was still leaking, he offered to return and locate the leak; but wanted to charge me an additional $289/hour to do so. Considering that fixing the leak was the reason I hired him in the first place, I found that price ridiculous. I gave Sam an opportunity to make the situation right; he declined. His defensive response to my concerns only reinforced my impression that he was more interested in the money and defending himself than resolving the problem for his customer. The difference with the new company I hired has been night and day. They were far more professional and actually fixed the leak for a fraction of what Sam quoted me. They also seemed genuinely interested in solving the problem rather than simply running up the bill. I rarely post reviews, but I felt this experience deserved an honest one. Based on my experience, I would not use Sam's services again. Consumer beware.

Working with Brad and all his employees was amazing! Every question was answered promptly and…read morethoroughly. Every worker was so friendly and pleasant. The price was so reasonable and fair for the amount of work done. Our pool is gorgeous and was finished so fast! Thank you Brad

Great job,, just moved into a house that had a pool and spa that had been updated but the system…read moredid not have automation. Reached out to Spartan via Yelp. They came out with two days and gave a very completive quote. After doing my homework I realized I could not beat what they offered. I made a deposit and they started the job within a few days. They were very professional, clean and organized. I would definitely suggest you calling them for your pool projects.

Appreciate saddleback pool & spa today they came to our house and clean pool filter and service our…read morepool they are professional and now what to do the 2 technician Juan and Roberto explain everything and doing the best job Thanks

Very friendly service by Nick. Always goes the extra mile to make sure the pool is immaculate. We…read moreare grateful that saddleback Mountain accepted us as a client as they are very much in demand. Highly recommend them if you can get in.