On the phone they said Medicare was accepted. Arriving at…read morethe clinic, they wanted cash Nice little trick. Terrible place. Don't ever go to this shit hole.

I've been here several times. The office staff remembers me and my family by name. Dr. Paul is…read moregreat. I can't say enough good things about this place

I don't know what has happened to this place . They used to be so good . Now everyone from doctor…read moreto assistant nurse acts like a kook . Dr Montes? She seemed fine first time but after that her condescending tone and in a hurry to leave the room attitude became clear that is who she actually is . Burn out is real , maybe take a break instead of having such a gross bedside manner .

Whenever needed I've never had issue with staff and professional care. Clean caring facility.read more

If I could give this doctor a -10, I would. This is by far one of the most unprofessional and…read moredisorganized medical offices I've ever dealt with. As a new patient, I waited six months just to get an appointment--which should have been my first warning. The La Quinta office told me I had to complete intake forms before they could schedule me. I did everything they asked, and they said they would call me back. They never did. No follow-up, no accountability. I then tried the Palm Desert office. Things seemed fine at first, but that quickly changed. They canceled my appointment with the doctor and pushed me to see a PA instead. I reluctantly agreed. On the day of the appointment, I had to call them myself because I never received any confirmation--no email, no text, nothing. When I called, the receptionist asked if I could come in earlier at 2:45. I told her I couldn't and specifically asked if 3:30 would still work or if I needed to reschedule. She clearly confirmed that 3:30 was fine. I showed up early at 3:15, only to be told the PA had already left. Instead of taking responsibility, they falsely claimed they had called me and that I said I would arrive at 3:00--which is completely untrue. At that point, it was clear they were more interested in covering their mistake than helping a patient. To make matters worse, I tried to resolve this with the office manager. She put me on hold for over 30 minutes because she was "on the phone with the pharmacy." Since when is the office manager handling pharmacy calls? I thought that was the responsibility of the nursing staff. It felt like yet another excuse and a complete waste of my time. This office is not just disorganized--it's dishonest. They waste your time, fail to communicate, and then blame you for their own failures. If this is how the practice is run, it reflects very poorly on the doctor. Patients deserve far better than this level of incompetence, lack of accountability, and disregard for their time.

Dr Mawmaw is the Best here in Valley and the best practitioner I have ever been to. She always…read morecomes in well prepared. She is a great diagnostic specialist. I feel safe under her care. She is also very kind and caring. Highly recommended.

One of the worst doctors offices ever. Every single person that works up front is rude. Dr. James…read moreis great. Dr. Lauren is great, everyone else is terrible. Be prepared to have your refills delayed and not filled on time. Unanswered phone calls, and a complete lack of customer awareness or support for their clients. This place and their parent company lifekind health is a JOKE.

Dr. Siman and his team have been extremely helpful, if you are looking for good health care Healing…read morehands is a good clinic to go to!!

Horrible Place. They are only about Money; they could care less about the people they are serving…read more They wanted me to pay a $6,000 co pay for my deviated septum surgery. Up front, the day before my surgery. I asked to set up a payment plan, and they refused. They said either I pay the $6,000 or cancel the much-needed surgery. It's okay, I just won't breathe... Only Rich people get care. Not the middle class... what do I pay for insurance for?

I have had four surgical procedures here in the last two months and several procedures here over…read morethe last few years. Up until today I gave this facility high marks. The "Good"- most of the nursing staff are excellent! My only suggestion to one of the nurses, when a patient is using a medical device to walk /stand and is there for a procedure to help reduce pain, allow them to sit down instead of asking them to stand in a hallway to answer numerous confidential health questions & sign numerous forms/consents. Consideration of your patient's comfort is what CARE is at its essence. The "bad"- Reception. I signed in upon entering the facility on the computer at front desk. No greeting. After waiting in reception for just short of an hour I went up to one of the three individuals working there to ask about the reason for delay. She seemed surprised I was there (as if she had no idea) and told me she would get my paperwork together "right away." She did so. After completing all signatures she told me to have a seat. About ten minutes later she yells out my name from reception desk and states " I need your copay." Side note- When I was at the facility two weeks prior for another procedure the male receptionist (sorry I don't have his name but he is the only man working there as a receptionist) accidentally charged me two copays. I did not make a big deal out of it and I offered to leave it on file as a credit to pay for today's co-pay. I went back up to the reception desk. I explained the situation and reminded the male receptionist of the incident. He asked if I had a receipt. I told him I could produce one from my cc app. He then seemed to remember me and stated "oh yes, that credit was used for today's copay." I then asked " well then why is the young lady standing next to you asking for a copay." They started talking to each other and walked away. I have worked in healthcare for over 33 years. Three strong recommendations to the receptionist working at El Mirador Surgery Center: 1) Try and greet clients and acknowledge arrival within the first 1/2 hour AFTER their arrival time and try and update them when there are significant delays 2) Learn to say " I'm sorry" and admit an oversight when you've made one. 3) Communicate w your co workers so you present like a unified team instead of communicating conflicting information to a patient while you are standing right next to each other. Signed an RN that KNOWS we can do better. Thank you.

Dr. Seamanduras is an excellent physician--caring, attentive, and very thorough in explaining…read moreeverything clearly. His staff is efficient, organized, and always helpful; they stay on top of referrals and make sure everything is handled promptly. I highly recommend him. The only drawback is that he only accepts HMO plans through Desert Oasis.

This medical team is highly professional, skilled and knowledgeable. The office personnel is…read moreexcellent. Calls are promptly returned and we are treated with caring and respect. I am disabled and require specialized care and this team sees that I get the referrals to the specialists I need. I am so grateful we got referred to this office.

The staff is welcoming- had an appointment and they were on time. Staff is knowledgeable and…read moreprofessional. We will definitely use them again.

The office experience is unpleasant. The receptionist is unfriendly and the premises are old and…read moredirty. Desperately needs a remodel. I'm a doctor myself and would be embarrassed to have such an office.

Before my visit, I called to confirm that this urgent care facility accepted our insurance. I was…read moreassured that they did. When I arrived, I inquired about our insurance coverage again. Unfortunately, they were out of network and hadn't informed me beforehand. It's ultimately my responsibility to be aware of my network, but here's the kicker: my daughter was seen by the doctor for a mere two minutes before he informed me that she needed to be taken to Loma Linda Children's Hospital because it was a serious issue. We immediately drove to Loma Linda Children's Hospital and waited in the emergency room. After a thorough examination, the Loma Linda doctors sent us home, stating that she was 100% fine. They simply said, "I don't know what kind of doctor you took her to, but she's fine." As a result, we are now responsible for paying $300 for a two-minute visit, a scare that led us to believe there was a serious issue, and not to mention the five hours of travel and wait time at Loma Linda.

Just called this morning after seeing that my 7 year old son has a abscess by his crown. I was…read morestressed since I didn't want the infection to get worse. I called and asked about them giving him a antibiotic shot since my son is autistic and physically will not take oral medication. They sent me the paperwork through a text which is a autism moms dream! My guy is terrified of doctors and dentists since it's always a more emergency situation We came in on a Saturday morning at 8:15 and were able to walk right in The whole staff and doctor himself were so kind and patience with my son and myself. Highly highly recommend and will be back if we need it again.