Absolutely flawless service. Great response to the Yelp "Get a quote." Great follow up…read morecommunication to schedule once I said to book the job. Called before arriving and arrived on time, and took care not to track mud in. As for the job itself (garbage disposal replacement) the service tech tried to unjam the old one first (which would have saved me money) but came to the conclusion the old one was toast. Installed a new one quickly and cleanly. Price was exactly as quoted. As he was boxing his tools I asked if White Glove did any water quality testing and explained a problem I suspect I have on my supply line. He offered to take a sample on the spot that would be sent off to a lab. He quoted me a price and said I could pay in a week when the sample came back. How much more could I ask for? Great first experience with White Glove. They are at the top of my list for future needs.

Last week Nick came out to my house to do my Bi--annual service on both of my heating and A/C…read moresystems. I've had many techs come out to my house over the years but Nick was one of most professional and knowledgeable techs I have seen. Extremely friendly, knew what he was doing and took the time to explain things where it made sense. I was actually going to go with another company for my next years annual contract but after meeting Nick and watching him go about his job, I'm staying with White Glove. You might find a few companies cheaper than White Glove but by sticking with them, I know I'm getting my monies worth. Thanks Nick for your professionalism and your work ethic. I wish there were more guys like you out there.

Sam Kanczuzewski did a great job checking out our electrical box and replacing the circuit breaker…read more He informed us of the whole house maintenance plan and we called and got that while he was here. This saved us some money! Not only is he a great electrician, but a great salesman as well. He is a very knowledgeable young man with a great personality. We will be asking for him for all our electrical needs! Vicki and CL Moore

If I could give zero I would. This started as 2 occasionally running toilets at my father in law…read morehouse. He called Woodfin and they charged $400 to "fix". After 4 trips they were still running. Woodfin said they could replace both toilets for $1500 EACH!! And they wanted us to provide the toilets!! So basically $3000 for 2 to 3 hours of labor. Highway robbery. What kind of plumbers do they have that can't fix a simple running toilet?

Justin was a pleasure to work with. Prompt, professional, knowledgeable, and engaging. Would…read moredefinitely recommend Southern, and particularly Justin.

They were the first ones to respond to my request on Angi, and ultimately the ones I picked for…read morewhat I needed help with. So, I have a home warranty plan but...what I had was considered "a fixture" issue so I was on my own! (I might be looking for a different home warranty company now, lol). So Nick came over and talked with me and was really helpful. I had told him what was going on and it turned out that the real issue was my house's main water shutoff. That's major to me, and I liked the honesty as I was shown the list of pricing so I understood that these were set prices and that made me feel safer, like someone wasn't just trying to give a higher cost because I'm a woman. You may laugh but I still see that practice, so that was good to see. I called two other places and one (Benjamin Franklin) actually wanted to charge $350 dollars more for the same work, and then came down in price to be just $100 more than Southern...I know I'll never call Benjamin Franklin! I really had a good experience with Southern Plumbing and Nick was very helpful, prompt, did clean work that has a warranty, and I recommend this company.

I've only ever called one plumber in Richmond to come back for repeat business, and that call was…read moremade tonight to Harry, that really should be just about enough of a review. But in case you want more details, I've had bad luck with plumbers. I get overcharged and jerked around... I called Harry because, well, he had one review on Yelp, and it wasn't a bad one and he isn't somebody I had called before. I don't think I was the nicest guy to him on the phone (not outright rude) but I did tell him I didn't really trust plumbers in the area based on my previous experiences. He told me his story, and it's basically that he worked for the big companies for years, knew their tactics, didn't like it, and wanted to do his job for an honest price. He went to my house and unclogged my kitchen sink. Guess what, when he called me to tell me how much it cost, it was in line with what he told me when I first called him. He didn't jack the price up on me, he didn't rip me off, he was honest. He fixed the problem, he charged me what he said he would charge, and there were no additional fees. Tonight I called him about another issue. Like I said, he's the first plumber that's gotten my repeat business and he will continue to get my business as long as I still own my house in Richmond, which I hope not to for much longer, and am planning on putting it on the market this spring, if anybody is interested... just kidding, sort of... no, not really, I am not kidding, I'm ready to sell it. I can't be a long distance landlord anymore. But enough about me, if you need a good plumber, call Harry, seriously.

Update: 10/9/2025. I had an issue with my toilet as it wouldn't stop filling. Harry kept his…read morepromise to help with my future plumbing needs. He squeezed me in his schedule and updated me the day of service multiple times concerning his arrival. He is honest, kind, professional and VERY knowledgeable! He also has the most reasonable prices I have EVER seen for a plumber. I couldn't give him a higher recommendation. I'm recommending him to everyone in the Harper's mill area where I live. So grateful we found him. Below review from 7/2025 I have never left a 5 star review from only talking to a business owner, but please read on. I left Harry a detailed message about a couple of toilets in my 4 year old home leaking from tank to bowl. I thought maybe the flapper, but when it happened to an upstairs & downstairs toilet around the same time, I panicked & thought it was maybe a plumbing system issue. Harry called me back promptly & let me know right up front that he was fully booked until August. But he also eased my mind by reminding me that the toilets were all put in at the same time, so more than one could have components wearing out at the same time. Since I only had leaking to the bowl, I changed the flappers & now they both work great! Even though he was very busy, he took the time to call me back. Even though he was booked until August, he listened to what I said. Granted he didn't try to diagnose over the phone, but his common sense, honest approach prevented me from calling another company for an emergency that I didn't have. He was right. I had two toilets with faulty equipment at the same time..a coincidence! I would highly recommend Harry; he is busy for a reason. I would schedule with him in the future if I needed a plumber.

Peter was here on time and he diagnosed the low pressure issue. The last company installed the pipe…read moreto the hot water. Came back and using the same pipe over tensioned it and it broke. Peter fixed it up, put in a better faucet with a water return cup on top. We are good to go. Thanks Davis and Green for hiring good people.

Set up an appointment and they gave a two hour window ( lost two hours of work) but they didn't…read moreshow. Called them back and office said we were never on the books. Lost a new customer and we had a plumbing issue plus a remodel in mind. Not the way to do business. Would definitely NOT recommend.

I am a Class A general contractor. I have used Bucci Plumbing many times, and always with the best…read moreresults. Although a smaller plumbing company, they are courteous, timely, fairly priced and do it right the first time. Never have I had a complaint. Further, I have referred Bucci Plumbing many times and have always received rave reviews from the person I referred Bucci to. Want great plumbing at a more than reasonable price, then call Bucci Plumbing. Bob Windsor Construction

One of my diamond earrings that I wear every single day went down the bathroom sink. Based on…read moreYelp reviews, I called Bucci plumbing for help He immediately told me not to run water down that sink, but I could only hope that my 8 year old granddaughter hadn't been in there to do just that. He told me that he would be here in about an hour and a half and that he would call 15 minutes before he arrived. He did call 15 minutes before arrival and he did arrive on time. He got my earring out, plus he solved a problem we were having in another sink. He didn't look for additional work----just solved the problems we had. He did a good job, was reasonable, and I would definitely call him again.

Ed was luckily for me available very quickly. He was one of the most thorough contractors I've ever…read moredealt with regardless of the trade. He explained his work, gave a fair price and left no trace he had been there. I'd highly recommend him for service work.

I would give 6 stars if I could. He was very professional and made sure I understood everything…read morestep. I highly recommend this company for any plumbing needs you may have. Plumbing is never super cheap but I am very satisfied as he was willing to get to me asap. I Am a very satisfied customer and will call this company again if it is ever needed. He had to make me an access panel and it looks nice and neat.

Technicians Gabriel, Nico and Jimmy are rockstars. I should know, I spent over $25k to have a…read morewhole house generator, a frost free outdoor spigot, an outdoor power drop, and two Nelson heated automatic horse waters installed on my small horse farm. They worked in snow and mud. They stayed late. They were kind and courteous, with great communication. They loaned me water hoses and electrical cords to keep my water trough functioning in the snow storm while installation was ongoing. They asked me where I wanted the extra dirt from the trenches dug for the electric/water lines, and spread it nicely. They navigated my work schedule to obtain signatures they needed. They asked for nothing up front, and gave me a fixed price. They even played with my dog! I couldn't ask for more. I'm a customer for life!

Service guy was good and knowledgeable. But the quote is 3 times of what usually charged and…read moremanager is arrogant where not even had a details for explaining why its 450$ for replacing a capacitor. Ended up paying since they fixed and said I will remove, pay me diagnostic fee which is 115$. Long story short is beware of these guys

Our gas was shut off by the city following a leak. Plumber Near Me had some of the earliest…read moreavailability to address the leak, and sent out Tyler to diagnose and repair the problem. Tyler was great! He accommodated some specific requests of mine, took pictures of the issue, walked me through the process, and repaired it within 24 hours. Tyler went above and beyond in his responsiveness during and even after his job; answering post-repair questions I had and providing me with information I needed to give the city. The cost of the repair seemed high, but given the circumstances, I could not obtain other quotes so I have to assume it was fair. Overall, I am pleased with the interactions I had with Tyler and the work he completed!

The guys, Jesse and Mason, were prompt and knowledgeable. We had a leaking toilet, they diagnosed…read morethe issue, left go get parts, returned and finished the job, all in a timely manner I will absolutely use them again!