Going to the dentist was fun - said no one ever, until now. I admit that I'm one of those people that over the years has avoided going to the dentist - procedures were painful, staff was cold or worse the dentist and hygienists were cold. Recently I had to stop avoiding going and found Ocean Breeze. I never want to go to another dental practice again. Everyone in the office is genuinely kind and makes you feel comfortable from day 1. They enjoy what they do and give you that feeling of a small family that's opened their home to share their passion for helping others. If I showed up one day and Dr. P and Nissa said, "hey sit down and have a meal before we get started" it would be fitting, lol. They're awesome! Beyond being cool people, here's why I love the practice: - the office setting is comfortable and welcoming - it's easy to get in and get scheduled - my appointment time is my actual appointment time - not 45 minutes after I've arrived - they embrace technology so you get texts reminding you of your appointment - they accept Denti-Cal. You have to wait for the approval process to go through Denti-Cal itself but that's the insurance process, not the dental practice - Dr. P explains what's going on with your teeth and gums in plain English and has a great sense of humor. She also shows you pictures so you don't have to wonder if what she's recommending is legit. - my procedures have been remarkably painless. This I'm sure is a combination of Dr. P's skill and her exceptional personality (she's a great story teller so you're comfortable the whole time). - due to my previous avoidance I've had to have several procedures. My teeth look fricken awesome! I couldn't be happier. My teeth are happy and so am I, all thanks to Ocean Breeze Dentistry read more

The staff was so friendly and welcoming from the moment I walked in. The whole visit was smooth, and they made me feel comfortable throughout my appointment. read more

I had an outstanding experience at Ocean Breeze Dentistry! From the moment I walked in, the staff made me feel welcome and comfortable. The office is spotless, modern, and has a relaxing atmosphere. Dr. Michelle and the entire team were professional, gentle, and took the time to explain every step of my treatment. They genuinely care about their patients and never made me feel rushed. The cleaning was thorough, painless, and I left feeling confident about my dental health. If you're looking for a trustworthy, caring, and highly skilled dentist in San Francisco, I highly recommend Ocean Breeze Dentistry. Thank you for the excellent care!I'm actually looking forward to my next visit. read more

Dr. Michelle and her team are great! I've been here for about 2 years, and it's always a pleasure to come. I find her and her team warm, kind, and efficient. Grateful I found this place as it's been one of my favorite dentist experiences! Easy parking around the area as well. read more

I aged out of pediatric dental care and was nervous about finding a Good new dentist with Denti-cal . Thankfully, I came across Ocean Breeze Dentistry, and I've had such a wonderful experience! My favorite thing is that your appointment time is actually your appointment time no annoying long wait times. Dr. Michelle is the best! She's so sweet, takes the time to explain everything, and is very informative. The front desk staff are also incredibly sweet and kind. I highly recommend this office! read more

I called with a referral from my son's general dentist to have a deep. Leaning scheduled for him. The lady who answered the phone was Rude,Disrespectful and over talked me. She gave me a hard time and hung up on me acting as if she could not hear me. Upon calling back she continued the unprofessionalism so I asked if she could allow me to speak to someone else she cut me off and insisted that she was the only one to help. I am discussed read more

Dr. Pilones is excellent, and she is fast, yet does good quality work! I've always been happy with the way she takes care of my teeth - plus, she's easy to talk to. The office is beautiful, too. Staff there are friendly, and text communication is possible (big plus). read more

Best dental experience i ever had. Michelle is amazing and perfectionist . Highly recommended

had such a wonderful experience! The staff is incredibly accommodating and genuinely kind, which made me feel so comfortable right away. Dr. P was amazing--took the time to explain everything clearly and made sure I understood each step. You can really tell they care about their patients. The whole team was so welcoming, and the office itself is spotless and very well-maintained. Highly recommend! read more

Ocean Breeze Dentistry is AMAZING! I've been to quite a few dentist's and always found something wrong with one of them. This place I have been so happy with. Dr. Michelle is fantastic. She's super gentle and kind and I've almost fallen asleep while getting a root canal! The whole staff is wonderful. I feel like I'm visiting family or good friends when I go. They are all so welcoming and warm. I highly recommend this place. 5 stars! They do fantastic work and they are all beautiful people. read more

I had such an amazing experience at Ocean Breeze Dentistry with Dr. Michelle that I honestly felt like I needed to take the time to leave a detailed review. I originally went in because I had been dealing with some tooth pain for a few days, and I was pretty nervous about what the issue might be. I've had dental anxiety in the past, so I wasn't exactly looking forward to the visit but this office completely changed that for me. From the moment I walked in, the front desk staff was so welcoming and kind, which immediately helped calm my nerves. The office itself is very clean, modern, and has a really relaxing atmosphere. It doesn't feel intimidating like some dental offices can. When I met Dr. Michelle, she was incredibly patient and reassuring. She took the time to really listen to what I was experiencing and didn't make me feel rushed at all. Before doing anything, she explained what she thought might be going on and walked me through the process step by step so I knew exactly what to expect. That alone made a huge difference for me. It turned out I needed a filling, which I was honestly worried about, but Dr. Michelle made the entire procedure so smooth and comfortable. She was very gentle the whole time, checked in with me throughout, and made sure I wasn't feeling any pain. I was surprised at how easy it felt definitely not the stressful experience I had built up in my head. What really stood out to me is how much she genuinely cares about her patients. She didn't just fix the problem and move on she also gave me helpful advice on how to prevent issues like this in the future and made sure I felt confident about my dental care moving forward. Overall, I couldn't be happier with my experience. The combination of a caring dentist, friendly staff, and a clean, comfortable environment makes Ocean Breeze Dentistry a place I would recommend to anyone especially if you tend to get nervous about dental visits like I do. I'm really glad I found Dr. Michelle and will definitely be coming back! read more

I waited a while before reviewing on this site due to me potentially using her again in the future as she likely monitors reviews here. She accepts DENTI-CAL(Medi-cal) so its a plus because most dentists will not accept it all, likely due to low reimbursement rates, although im seeing a handful of others that are willing to accept it as well, so i suggest checking out other ones before going to this one. First of all, dont expect any treatment on the first day as a new patient if you have an immediate problem, or a new problem she will only do exams(x-rays, oral exams) and will schedule a later date for a treatment plan, which is odd but somewhat understandable. this is where the problem lies though if you attempt tell her a new problem, question she will immediately stop the appt and cancel right then and there and reschedule for another day this happened several times over the course of months, which prolonged the amount of appts i needed from her. my advice, let her do whatever she needs to do during your appointments(cleanings, cavaties,,,etc) and then when you are home, or days later contact her office(email,text) about the new problems so she doesnt stop the appoints every single time. shes only open WED-FRI very limited times so be careful about contacting her office as you likely wont get a response if you dont contact her outside of her office hours. communication with patients is something to look for, which may result in disastified appointments or being misinformed. if you have more complex dental issues, like continued sensitivity, pain, or other you likely have to seek a specialist elsewhere(as it could be root canal related) she will not be doing it or doesn't see an immediate need and will dismiss you concerns if you keep telling her about a continuing tooth problem after a simple procedure from her, she isnt knowledgable in it. this is only for DENTI-CAL patients review, dont take this as every Insurance experience. i will amend this review in her favor, if im getting denti-cal again and get satisfactory care from her,. read more

Dr. Pilones is great! I have been seeing her for years. Takes great care of my teeth. No complaints. Small clinic if you like these types of settings. I don't have a preference as long as I get the care I need for my teeth. read more

It's been more than 5 times that I have seen Dr. Michelle. She is super efficient and takes time to answer all my concerns! I recently had all my silver fillings replaced as they were failing. Dr. Michelle also made sure I was comfortable the whole time I was in the procedure room. The office itself small but super clean, as well as the restroom. Assistant Nissa is very welcoming. The office also has a texting system where you don't need to call them for any schedule changes. The downside is that the office gets book up pretty quickly and opens limited days a week. There is free parking nearby! read more

Do not go to this dentist under any circumstances. I went here for a checkup, and got x-rays. This dentist is breaking the law, and giving people fillings for non-existent cavities. After the checkup, the dentist said: "Now we'll take care of the cavities the computer didn't catch'. I've never been to a dishonest dentist, so it never occurred to me that there literally are no such cavities. If there's no evidence of cavities on the x-rays or scans, there are no cavities. I was subjected to 2 'fillings' that day for cavities that did not exist. I want to be absolutely clear about this: Dr. Pilones "drilled and filled healthy teeth. She must be doing this regularly. Who knows how many of her patients have undergone procedures that there was zero diagnostic basis for. Stop and think about this--morally, ethically and medically. She produced a 'treatment plan' for 8 additional fillings... which I have a copy of. I took it to another dentist, who I do enthusiastically recommend (Toothology, brilliant dentist). She examined the teeth that 'Dr. Pilones' had marked for fillings, none of them had cavities. This dentist should be barred from practice. Do not go here under any circumstances. Although I am extremely upset about this, and will file a formal complaint, the reason I am leaving this review is to protect other people who may be at risk from this dentist's greed and amoral practices. read more

I am so grateful for Dr. Pilones! I had been having unbearable pain for 8 months and went to multiple dentists (even dental specialists) to get a diagnosis but no one was able to help me. At one point I was told to go see a neurologist because It was probably neurological. I was feeling hopeless since I wasn't getting any help but I knew It had to be something with my teeth. So, I decided to schedule a consult with Dr. P and I am so happy I did! Within minutes she was able to diagnose me with a pretty bad tooth crack. She has helped me so much and I am now feeling so much better! Nissa is also a sweetheart! She is such a joy to talk to. With that said, I 1000% recommend Dr. P and Nissa to anyone! They are amazing! read more

Definitely would recommend! My favorite dentist ever. She makes you feel super comfortable and I've been going to her for years. I only trust her with my teeth. It might be hard to get an appointment as they're fairly booked and closed mon - wed but once you do you won't regret it! Thank you! read more

Ocean Breeze Dentistry - General Dentistry Near Me - San Francisco, California

If you are looking for a dentist in the San Francisco area, I highly recommend checking out Ocean Breeze Dentistry. Dr. Michelle and her team are super nice. The assistants always greet you when you arrive at your appointment and both Dr. Michelle and her Assistant Nisaa are super friendly to communicate with. The office is very clean and sanitized. Dr. Michelle has done an amazing job on my teeth and her experience and work show it. Dr. Michelle offer to play calming music during the procedures so you can feel comfortable and relaxed. I enjoy coming to my appointments because I know I will be well taken care of. Dr. Michelle and her team deserve 10 stars across the board I am so glad I found this dentistry office. read more

I was warmly greeted and scheduled by Nisa who is kind, full of light and such a wonderful energy! Nisa immediately made me feel comfortable and well taken care of. we discussed insurance (DentiCal) coverage ahead of the appointment so I went in with clear expectations of what is covered and what is not. My appointment for a cleaning and exam with Dr. Michelle was excellent! She is friendly, kind, and also a wonderful energy. It was on time and thorough. Dr. Michelle was knowledgeable and honest with the next steps in my dental care. I had to get fillings and scheduled those for the following week. This was a seamless procedure. Again, an awesome time in their office-- who knew being at the dentist could brighten your day I love when you can tell that you're surrounded by happy and good people. read more

Dr Michelle is amazing. She is kind hearted and does a great job. I love to know what's going on and she keeps me calm and content as she does the hard job. This office is impeccably clean and they have my upmost respect. I would recommend this Dentistry to anyone. She is accompanied by an amazing team with Nissa and Dora. Can't say enough they took great care of me on multiple visits. read more

I'm a new patient of Dr. Michelle she's great at what she does , I had a horrible smile I was so ashamed I had to cover my mouth when laughing or smiling until I met her I felt confident in getting my smile fixed. Now I have a million dollar smile and so many compliments she's really loving and caring and her prices are cheap compared to other dentists in California. BTW I read someone's negative comment about dr Michelle..... she's not rude at all nor does she hate children she's looking out so the children do not get harmed .other than that she's a sweet heart read more

Dr.Pilones & Joanna are highly recommended. I'm even recommending them to my roommate as I write this. Friendly, compassionate, understanding, and professional through and through. They also LISTENED to my issues before even asking me about my insurance when I told them about my pain. Even when I told them I had Denti-Cal that attitude didn't change and still gave me A+ treatment (other places gave me the cold-shoulder once Medi-Cal/Denti-Cal were mentioned...not them though). I found them as one of the only options in my area that take Denti-Cal and was a little wary, BUT I'm glad I found them, and will be working with them once I get regular insurance back, even if that means making a drive from East Bay. Thank you again!! read more

The staff and Dr Pilones was very helpful when explaining what needed to be done for my daughter it was our first time at this dentist and it's very professional read more

Amazingness I recommend seeing dr Michelle for your dental health. She did amazing job on my teeth. I came on time to save my teeth. Very painless. Procedure on my root canal. Overall professionalism is there giving you advice how to take a good care of your teeth. Since I've seen her my dental health improves I'm now confident talking closely with people. read more

Dr. Michelle does an amazing job and the workers there are super friendly. They make you feel at home and give you great advice on how to maintain a healthy smile. You can tell everyone who works there loves what they do and shows in their work. I appreciate the care in every cleaning and would recommend this dentistry to everyone! read more

I picked this dentist cause they accepted Denti-Cal and were close to my house. They are all very nice and polite and some of these negative reviewers seem to not understand Dr. Pilones sense of humor. My issue is with the fact that they have upsold or tried to upsell me on expensive procedures, EVERY TIME I have gone in there. If we didn't have a falling out through a very petty series of text messages, I would probably have an all diamond grill in 10 years. These people are business-oriented and they Always Be Closing. The first time I needed a deep cleaning and paid out of pocket as Denti-Cal did not cover it. The next time they said the electric toothbrush which THEY RECOMMENDED specifically for my gums, had eroded part of my gums and now I need thousand dollar surgery for that. In addition to the regular cleanings outside of the Denti-Cal covered ones. I have a sneaking suspicion that if I could not afford the first deep cleaning out of pocket, they would not have tried to sell me on the other stuff, but of course that is conjecture. Finally, they recently texted me about my next appointment, making sure to remind me of the $50 cancellation fee if cancelled less than 48 hours of the appointment. I replied 'NO' to cancel. The next day they sent me this message again. I replied 'NO', this time with a brief explanation about how we are in a pandemic and this is a non-essential appointment. The next day they texted me again. This time I lost it and responded with a expletive-ridden rant of how I knew they were money-grubbing charlatans and to lose my number. They finally responded apologizing for automated texts and I have attached a photo of the texts that followed. Pretty petty for a "Doctor's" office, in my opinion. +2 stars for the location and the politeness of the staff (in person). -3 stars for the constant upselling, bad medical advice on the toothbrush (which supposedly eroded my gums), poor customer service, and general pettiness from a professional. read more

Dr. Michelle and her staff a truly wonderful, kind and extremely helpful. As someone who hasn't been to a dentist in several years and as a new patient, Dr. Michelle was understanding and walked me through what procedures I needed and offered great aftercare recommendations! Her and her team really made going to the dentist enjoyable and less intimidating! I've seen her several times since my initial appointment and have left happy and cared for every time! I highly recommend going to her! read more

Dr. Michelle is amazing, really took care of my teeth and listened to my concerns. The staff there are really helpful. So glad to have found an office so close to my house, and that my insurance covers. read more

Don't go to this place they are liars and they changed my appointment the day before it, I've been waiting for this appointment for a month and then all the sudden they changed it from June's 10 all the way to July 20 they are liars.. Report them to dentist board of California. Easy process online They need to shut down this place read more

Ocean Breeze Dentistry - I made appointment on may for June 10th and they change my appointment to July 20 - General Dentistry Near Me - San Francisco, California

The only reason I'm giving Ocean Breeze Dentistry a two star rating is because they were going to be able to see me the next day. The process of filling out the forms online was simple. I also like that the office can text you versus having to talk on the phone. The day of my appointment I stupidly left my AirPods in the Uber I took and ended up being about 12 minutes late to my appointment. I did text the office and they were fine with me running late. Upon arriving at the door to the office there was a sign stating to call their office and let them know I was there. I did this, and I also text them more than once. I stood outside for about 10 minutes before I finally left. I understand that Covid practices need to be followed, but at the same time not answering phones and taking over ten minutes to respond to multiple texts is just not acceptable to me. They did text me and offer me to come back and apologized repeatedly but if you are having people text versus answering your phones then I suggest pay more attention to whatever text system you use. I now get to find another dentist and still have horrible tooth pain. read more

I greatly appreciate the care I have received from Dr Pilones and her staff as a patient. She was able to help me convieniently this weekend, after I needed dental care on a broken tooth. Their prices are also very reasonable. read more

Dr. Pilones was easy going and good at evaluating my situation. Was able to set up a good plan going forward. Friendly environment and easy going front desk staffs. Gave me really good tip on how to avoid grinding. Hope she gives more tips on my next visit! read more

I have to be honest, I was ready to cancel my appointment an hour before the schedule because the reviews scared THE CRAP out of me. I then spoke to an assistant named Joana who was very warm and friendly. She explained the past situation regarding the negative reviews and to my point of view, it wasn't necessarily the entire clinic's fault. So then, I decided to give it a shot. As soon as I walked in, Joana welcomed me and made me feel at ease. The clinic looked organized and sanitary. I then met with Dr.Pilones who was so much nicer than I thought. She had this sarcastic sense of humor which I understand not all people appreciate- but I certainly did hahaha. She was very sweet and engaging, but also definitely straightforward. It's just that some people get thrown aback when dentists don't sugarcoat the problem (pun intended xD). Nevertheless, she was still an amazing dentist: Gentle, efficient, knowledgable, hilarious, and ironically sweet. I can tell that they are trying their best to redeem themself. Ocean Breeze Dentistry deserves a chance :). read more

I usually don't write reviews unless i absolutely love a place, and i absolutely LOVE THIS PLACE i seriously do! Never would I have ever thought i would enjoy going to the dentist. Good service, minimal pain, and lots of great tips!!!!! Doctor Pilones is so professional and down to earth. She has bought my teeth and confidences back, and i can't thank her enough. I was a long time chain smoker with old metal fillings all over my mouth and when i got pregnant with my first son my teeth was cracking i got it removed and it was kinda a botched job so i was hesitant to see someone else for another tooth that got weaken for my second pregnancy i also went to another location where the guy dentist was in his workout clothes and i swear he was hitting on me. Sooo when i finally got to Dr. pilones, i didn't have high hopes, but then she got down to business. I was nervous and made sure i followed all the instructions she gave me and was completely transparent with my teeth history. Surprisingly, i didn't get a judgy comment back. Instead, she gave me alot of good advices n suggestions. As a great dentist Dr. Pilones deserve an award. A little plaque!! read more

ATTENTION PEOPLE: DO NOT COME TO THIS PLACE. These people are rude, unprofessional and liars. I called to make an appointment earlier and the rude receptionist tells me they're refusing to give me dental treatments because I had supposedly made several appointments and no showed back in 2019. We're in the middle of a global pandemic and people still have that no caring attitude. This place doesn't need to be in business and their practices are terrible. Avoid this place!! read more

Overall terrible service. I was here with my mom and they injured her tongue. She was just given just a prescription for pain killers and penicillin and had to pay for and get the drugs ourselves. When asked if they could do more, they hung up on my mom. read more

Hello all, My name is Charles Paschal I've been coming too see Dr Michelle for 3 years now. Hands down the best dentist I have ever had. It's like a family atmosphere, her staff is kind and respectful to your needs. Dr.michelle is straight forward with whatever your needs are. Hi highly recommend Dr Michelle!! Be good to her! read more

Helpful staff & nice Dentist. They accept Denti-CAl which is a great deal for me so I didn't have to pay for anything Thanks read more

After the experience I had today with Dr. Pilones, I really wanted to put in a review. Now, I don't know anyone on the face of the earth who enjoys going to the dentist. I'm sure these people exist, but I've yet to meet them. I have been extremely fortunate to have had a couple of great dentists in my life, and my luck seems to keep rolling bc today I had the pleasure of having Dr. pilones work on me. I don't understand the negative reviews, she is professional, efficient and very pleasant. She is fast and knows what she's doing, which is comforting to someone like myself who would prefer not to be at the dentist at all! The front office girls and hygienist are very sweet also. I had a great experience and I am not nearly as anxious to return to get more work done! Thank you Dr! read more

Dr. Michelle Pilones, I'm writing because I was unfairly treated by a dentist that I've only meet 3 times. It wasn't until my second visit that I began thinking about asking her and her staff to behave more professionally and that I'd appreciate it if they offer to warn before she dug into my mouth and before forcing a needle into my gums. She's always in a rush and she doesn't communicate well, so I never know what to expect during our visits. Visiting with her leads toward my prescribed anxiety (and I told her this). She is not a good communicator and she rushes me in and out of the chair,  and she doesn't take her time when working with me, she's always in a rush. The relationship was strained from the beginning.  I believe she looked down on me from the very first meeting because of my race and sex (it's been years since I've experienced anything like this, nut growing up in the southeast - I've been here before "I know it when I see it"). During my last visit, I told her that I don't appreciate her and her staff's unprofessionalism She finished her work on my that day and her office rescheduled me for my last appointment. A week or so later her office call to inform me that they no longer want to see me.  I was just trying to be honest with her and her staff. I also wanted to be treated with respect. I truly decided to address her honesty and she jerked me around and acted aggressively. I asked if she could put herself in my shoes (as a patient) and she responded by saying "put yourself in my shoes...I have patience back-to-back all day; then I thought to myself "is that really my problem". I don't think patients should be mistreated like especially if they're in a position to not know where to find help and fair treatment. Dr. Michelle Pilones and her small practice need to be investigated and looked into for malpractice. read more