Worst UPS ever! The owner charges much more than any other UPS, I understand they are franchised,…read morefor example to print something over $3.00, if you need a piece of tape forget it. Today I had 2 things packed nicely in a box to go back to Amazon, Amazon said put in box, the woman working there took the things out of the boxes and told me to take the boxes with me. I will NEVER go into this store again. There are plenty of stores who are polite and courteous!!

Not listening to the customer. I tried to tell the guy when I was returning (2) of the same items…read morein two boxes to Amazon they needed to be separated but he said they must be taped together. I kept telling him that's not going to work. But I did tape them together now it's telling me that I only returned (1) item. Now I've got the grief to straighten this mess out or I'm out $108.00

Tom, Diane, and Mike are super amazing!. I hear Bob is as well, however he was not there today…read more I popped in, no appointment, in a art card printing crisis after fighting all night last night to get it right on my printer.... They all were super helpful. Tom and Diane resolved my needs. Tom and Mike stayed late to finish my printing job. While I was there I learned about their printing process, the super slicer machine ( my words not theirs) and how to save on future printing needs. I will bring all my future printing needs to this fantastic small local Sarasota business!

Bob was great. He responded very quickly to all the emails. When he realized I was a couple hours…read moreaway he immediately said they would mail the cards. The cards are very well done and professional looking. There were also several extras included which was a pleasant surprise. The price was VERY reasonable.

I'm so frustrated that I trusted the employees in this store to package a family heirloom. They…read moreassured me it would be packaged properly to avoid damage. The box was oversized and the packing job was amateur. Unfortunately, they have no quality assurance for someone to check the work of the individuals who pack your items. It appears they do not have special training for what they are doing. I paid extra for insurance on this item and that turns out to be a joke. I regret that I did not use UPS and add this information to warn others.

Great store friendly easy in and out . Mahalo for your help getting my package to Hawaiiread more

hopefully times were updated and tge management hired more…read morehelp hate to have to look elsewhere the staff that have been here the last year or so have been cordial and helpful

Great location and staff has super helpful with shipping my moms lamps. Thank you again !read more

They Steal Computer Parts, I've only returned one thing ever. And I took the returned item here…read more They never scanned my item to where it never updated in the Amazon App (that I dropped it off) and when I went there to get this resolved, they have incompetent and useless + rude staff / Customer Service. I took a $320.99 9060XT (8GB) and they won't help me get the package return updated so I can get my refund from Amazon. DO NOT FOR WHAT SO EVER, DO THE RETURN PROCESS OF AN AMAZON PACKAGE HERE... if I could put a negative star rating, it would be the first thing i would do.... Screw this place, it should be bulldozed and replaced by another company because these people suck at their jobs and have no remorse for stealing from unsuspecting customers that were putting trust in them to do their damn job right!!!!!

I find this store convenient They could work on their…read morepeople skills altho I get it maybe they get bored some people enjoy their work so they actually greet you with a smile

Frame and matting were a great match for my dad's WWII Army enlistment photos. The price was…read morereasonable as well.

I own a frame shop in Fountain Valley, CA and an item we shipped slipped and needed to be…read morereattached and handled very carefully. They did a wonderful job, and even let the client bring the art and wait while they fixed it. Highly recommend their efficient, professional and quality work!

While vacationing on AMI in late May, we needed to send a picture to our home in Illinois. I went…read moreto your store and received an estimate of $35-$40 for the packing and shipping. I then returned to pay for the service and was handed a bill for $79.42. I questioned the cost and was told that I was an "ungrateful" customer! I indicated that an estimate should be close to the actual cost - not double!!!! I paid the amount, as I had no other options to choose from. The manager was also very rude and arrogant. I will never do business with such an unprofessional store as this. AMI does not need this type odmf business at all!!!

I had to use this business while I was in town to print and notarize a document unexpectedly. I was…read moreable to email the document, have them print it, and arrange to be there when the notary was working. She notarized the document and scanned it so she could email it back to me. The whole thing cost about $12 and SAVED THE DAY for me! Big thanks! Pro tip: If you are going to have something notarized, ask what time she is working, not just what day she works. She apparently has 3 jobs.

In the future, I will just skip this store and find another one. The customer service was horrible…read more I walked in and wanted to sit down my box so I could pull out my items to ship and a guy that wasn't even servicing me was rather rude when he said don't put anything over there and then they refuse to take the box that I was trying to throw away. Never had an experience like that at a UPS store.

Today I had to send some classic car parts for restoration. Rob was awesome as the shipment was a…read morevery odd size and needed to be created. He took great care of me and was able to get the package constructed and sent in a great timely manner. Thank you Rob for your professionalism and care!!