This review is about one of your drivers who's name is Glenn. I was rushing into The Mail Station…read moreto ship out some computer stuff and he was on his way to his next stop. He was kind enough to wait a couple of minutes so that I could get my priority shipment on his truck. Outstanding service! Thank you FedEx for employing people like Glenn.

First, a Fed Ex driver was supposed to deliver my packages to my home. I'm not sure where he tried…read moreto deliver them. The photo emailed to me was not of my front door and there was a note that "the business" was closed. I live in a single-family home in a residential neighborhood. After contacting the shipper, I was told they would try to get my packages redelivered. I was telephoned by Fed Ex at 5:44 p.m. and advised I could pick them up, but I would have to be there before their closing time of 6:30. I told the caller I was a half-hour away and she said she would leave a note for the people in the office that I was coming. I arrived at 6:20 p.m. and the lady in the shipping office told me I had to arrive by 6:10 in order to pick up my packages. I told her what the person who called me from FedEx told me, and all she would say was, "You can pick them up tomorrow." Actually, I can't because I can't get there during your Saturday operating hours. Fed Ex wasted my time, gasoline and they are just the worst.

In the future, I will just skip this store and find another one. The customer service was horrible…read more I walked in and wanted to sit down my box so I could pull out my items to ship and a guy that wasn't even servicing me was rather rude when he said don't put anything over there and then they refuse to take the box that I was trying to throw away. Never had an experience like that at a UPS store.

Today I had to send some classic car parts for restoration. Rob was awesome as the shipment was a…read morevery odd size and needed to be created. He took great care of me and was able to get the package constructed and sent in a great timely manner. Thank you Rob for your professionalism and care!!

JR is the BEST! I am selling my house and had to get several papers notarized. He kept me calm…read moreand cool with all the paper work and notarized all my documents. He was great! Best customer service I have experienced in a long time!

me and my family use this POSTNET very often. We have a box here and get shipments delivered pretty…read moremuch every day. Huge fan of coming here however, there is one complaint that I feel needs to be brought up between employees. I always receive amazing service from the young boy upfront with a little bit longer hair. He's absolutely incredible with customer service. However, I would like to leave a bit of a note for the older guy who I believe is the manager. I think it would be wise if when your employees make a mistake, you don't publicly announce it to the customers waiting in the lobby. As I was waiting for my mail, the older Manager started making a scene about a mistake, The younger kid had made. This is something that needs to be corrected in private not in a situation where customers are in the lobby waiting. I can't imagine how he talks to his employees behind closed doors, if this is how he speaks to them in front of customers. So my review is this, I would leave five stars for the young boy upfront who is quick efficient and always nice. the older guy who is usually in the back, step it up.

I'm so frustrated that I trusted the employees in this store to package a family heirloom. They…read moreassured me it would be packaged properly to avoid damage. The box was oversized and the packing job was amateur. Unfortunately, they have no quality assurance for someone to check the work of the individuals who pack your items. It appears they do not have special training for what they are doing. I paid extra for insurance on this item and that turns out to be a joke. I regret that I did not use UPS and add this information to warn others.

Great store friendly easy in and out . Mahalo for your help getting my package to Hawaiiread more

This pack and shipping service is awesome, and I highly recommend them. I contacted them to ship…read moresome of my mom's heirlooms after she passed, which included two paintings, one was expensive. I had to ship them from Florida to California, I didn't wanna pay an arm and a leg, and also wanted to make sure they were going to make it safely. I went on Google and I found Pack Mail and the good reviews. I mostly dealt with Everett, but I was also helped by Jake. Everett was very attentive, understanding, patient, and responsive. He understood my situation, and I felt that he and Pak Mail were taking my needs seriously. The paintings arrived earlier than expected, and the packing job was great. Here are the photos. The estimate was extremely reasonable, and a lot less than I was quoted by other companies, by thousands. I highly recommend Pak Mail a for packing and packing valuable items.

I had used this Pak Mail several times for flat drawings and various art pieces and they always did…read morea great job on making sure everything arrived safe and sound. However I now had an extremely delicate piece to ship which caused me great anxiety-an INCREDIBLY FRAGILE porcelain figure to ship from Florida to Maine. It was very RARE also and I worried about the shipment the entire way. It was a figure of Christ on the cross with very DELICATE outstretched arms=nightmares and tremendous trepidation over this shipment and receiving broken arms. Chuck at PakMail did an absolutely MASTERFUL job of packing this incredible fragile item by creating a CUSTOM TRIPLE foam cradle for it to ride in. Unbelievable TREMENDOUS care was taken to get this to me safe and sound. If I had to ship anything PRECIOUS across the world I would hire this Pak Mail to do it-WONDERFUL ALL THE WAY!!

Worst UPS ever! The owner charges much more than any other UPS, I understand they are franchised,…read morefor example to print something over $3.00, if you need a piece of tape forget it. Today I had 2 things packed nicely in a box to go back to Amazon, Amazon said put in box, the woman working there took the things out of the boxes and told me to take the boxes with me. I will NEVER go into this store again. There are plenty of stores who are polite and courteous!!

Not listening to the customer. I tried to tell the guy when I was returning (2) of the same items…read morein two boxes to Amazon they needed to be separated but he said they must be taped together. I kept telling him that's not going to work. But I did tape them together now it's telling me that I only returned (1) item. Now I've got the grief to straighten this mess out or I'm out $108.00

Went here to return an Amazon purchased items- no label/ no box needed . Associate stated it could…read morenot be returned b/c it was in a clear plastic bag. WHICH it was suppose to BE as stated on the Amazon website "item should be returned in original packaging"!! Beyond frustrating. Associate almost seemed to enjoy our frustration?? On a seperate trip had passport picture done at this location. When I returned home in the envelope was a 4x4 size photo. REQUIRED for passports are 2x2 size photo. :( DO NOT go to this UPS

The store manager Kevin is a great representative of this store! Friendly, knowledgeable and…read moreefficient. Great experience all the way around.

While vacationing on AMI in late May, we needed to send a picture to our home in Illinois. I went…read moreto your store and received an estimate of $35-$40 for the packing and shipping. I then returned to pay for the service and was handed a bill for $79.42. I questioned the cost and was told that I was an "ungrateful" customer! I indicated that an estimate should be close to the actual cost - not double!!!! I paid the amount, as I had no other options to choose from. The manager was also very rude and arrogant. I will never do business with such an unprofessional store as this. AMI does not need this type odmf business at all!!!

I had to use this business while I was in town to print and notarize a document unexpectedly. I was…read moreable to email the document, have them print it, and arrange to be there when the notary was working. She notarized the document and scanned it so she could email it back to me. The whole thing cost about $12 and SAVED THE DAY for me! Big thanks! Pro tip: If you are going to have something notarized, ask what time she is working, not just what day she works. She apparently has 3 jobs.

Easy and fast for most projects---Amazon returns and mail. Friendly staff and many self service…read moreoptions. Located in an easy to run in center.

Bob Duckett Just like to give a shout out to all the…read moreemployees, at this UPS store. You guys are the greatest-it's not alway been that way here, but they did a great job of getting rid of the old, and bringing in RIGHT, CUSTOMER SERVICE EMPLOYEES! Especially like to thank Blanca, who, when I brought in my "daily" Amazon return, she advised me I had checked Whole Foods (owned by Amazon) as my return point. She asked if I had my phone, took it and cancelled my return to Whole, and re-did it to her store. SHE DIDN'T HAVE TO DO THAT-it's just how she's wired-she enjoyed doing it!!! Thanks, Blanca, and all of your co-employees for making this store a pleasant place to do business!!!

They Steal Computer Parts, I've only returned one thing ever. And I took the returned item here…read more They never scanned my item to where it never updated in the Amazon App (that I dropped it off) and when I went there to get this resolved, they have incompetent and useless + rude staff / Customer Service. I took a $320.99 9060XT (8GB) and they won't help me get the package return updated so I can get my refund from Amazon. DO NOT FOR WHAT SO EVER, DO THE RETURN PROCESS OF AN AMAZON PACKAGE HERE... if I could put a negative star rating, it would be the first thing i would do.... Screw this place, it should be bulldozed and replaced by another company because these people suck at their jobs and have no remorse for stealing from unsuspecting customers that were putting trust in them to do their damn job right!!!!!

I find this store convenient They could work on their…read morepeople skills altho I get it maybe they get bored some people enjoy their work so they actually greet you with a smile