I am 63 years old. Have travelled extensively. Have never had an experience like this in my…read morelifetime. My husband and I were on a mini getaway and we booked here for three nights. Their website was confusing so I called the Inn to see what rooms were available for our visit. He explained that there was a third floor suite still open so I asked if I should just book it on the website to avoid having to spell out every required detail to him. The person said yes and so I proceeded to do it. I got a confirmation but like the website it said waiting list. I've never seen a property of any kind use this terminology. Because I just spoke with a rep of The Inn, I assumed everything was OK. After a long drive, we finally arrived and I went to check in. The woman put our name in the computer and she looked up at me confused. "Can it be under another name?" As she continued to stare at the computer I said look you don't have our reservation right? And you are fully booked correct? She said yes. I'm like why are you wasting my time looking at the computer if you have no resolution to this problem. I showed my confirmation on my phone and she said well that just means you got on a waiting list. I was like WTf? Seriously. If you are using such an absolutely convoluted process, why don't you follow up and tell guests that they cannot honor the reservation BEFORE they make the journey to get to your property? As we left in frustration, she said "have a nice day." It was clearly a facetious statement, which just added to our frustration and anger over this event. We were 7 hours away from home. It was 3:30 pm on a Saturday. What in the world do we do now??? I started looking for alternative lodging. It took a long time, and we paid well above our budget, but we found a property in Daytona Beach. Frankly, I couldn't believe the high ratings after seeing The Inn firsthand. It was literally squeezed into a tiny patch of land next to a major 4 lane bridge. It was nothing like what was described in the reviews. You folks are not fit to manage a place like this. We will never ever consider your place for future lodging and will inform as many people as we can to avoid your business.

Most every holiday we make reservations to eat here with my family it's my parents go to spot and…read morenow they take their great grandchild. They're family friendly. Customer service is great and the food is great.

This Hampton Inn is always clean and very well maintained. Dennis at the front desk always…read moreremembers us even, if it's a year later. He is friendly and helpful. It's like having a concierge and front desk representative all in one. Love the front area courtyard to relax outside

This time the room was nice they fixed the couches in the breakfast area . Brunch was niceread more

Amazing place to stay. The staff were wonderful. Audrey was there to greet us upon our return from…read moredinner. Our room was cozy, clean and well appointed. The bed and linens were super comfortable. Breakfast was delicious and Taylor was engaging and friendly. Highly recommend staying here if you want to be in New Smyrna without all the crowds and noise. Love it!!

What a wonderful experience! The property is so beautiful, the accommodations above and beyond…read more Taylor and his Team were exceptional! Breakfast excellent. Combined with this quaint coastal Florida town's offerings of picturesque nature views, beaches, cute shops and wide selection of top shelf eateries it well deserves 5+ STAR!!! We'll Be Back !!! Mike and CJ

What a lovely surprise! My husband booked this and when we walked in it was gorgeous! Right on the…read morebeach. Only 5 rooms. The enchanting mermaid/beach motif was so fun. The room was super clean. They had a small fridge and microwave The bedding was very comfortable. You can rent e-bikes or golf carts from them, walk to Flagler Street where there's an abundance of cute shops, restaurants and bars. The staff at the Salty Mermaid are so friendly and helpful. I would highly recommend this hotel!

Great place, not necessarily luxury boutique as advertised but extremely well maintained. Great…read morepeople and can't beat the location and the fabulous Atlantic view.

The room was beautiful and modern . Hallways should be more well lit . Lobby was nice and friendly…read morestaff. Room was very cool and cool bathrooms . We had no balcony and looked street side .

Stayed here for the second time because it is a great location. But our experience left something…read moreto be desired. As with the first time, the staff is helpful overall. Our check in experience was smooth and despite some critiques in reviews, they do make clear on the website that there is a parking fee, so we were not surprised. Our first room was musty/mildewy but we sort of expected that given that it is right on the water. The air conditioning unit was so incredibly loud we didn't sleep the first night. I attempted to report it early in the day and again in the afternoon. I approached the front desk that evening and was told they hadn't found anything wrong but I could come back if it was still an issue. Eventually, they offered a new room. Still mildewy smell (even after the lovely staff tried to deodorize) but the AC was less noisy (ish). It's too bad it took 3 points of contact to even get an update let alone an offer to move. There are definitely some updates/upgrades needed in this property. The beds are really uncomfortable (hard, bumpy). The rooms are spacious enough and mostly clean but the shower was dingy and the room floors were definitely not clean. The TV is quite small and you have to turn it to face the bed or the couch. The breakfast is quite meager/sad so we didn't bother with that (oatmeal, toast, cereal, eggs, sausage). We were told we had late checkout to make up for the inconvenience but apparently that was not in the system so the housekeeping staff knocked on the door at 11am, so we just packed up and headed out. I shared my room experience with the front desk upon checkout and they gave me a small credit but no where near what should or could be done to ameliorate the situation (not even half a night's worth in credit). The staff were nice overall and while we expect older beach buildings to have some challenges, it is really time for them to update.

We loved our stay at the Seahorse Inn--- old Florida motel- upgraded…read more Clode to shops, bars and restaurants. Most importantly, walking distance to the beach! Our room was towards the frontt and right next to Peanuts Spirts Bar, so it was a little loud but the bands are great! it didn't bother us at all. The stafff are very welcoming and attentive. We will definitely stay here again when we visit NSB!

We would give this place a 3.5 if we could. I was concerned about the location being so close to…read morethe road, but with the AC unit and fan we really didn't hear much. What we liked, the front staff was incredibly friendly and accommodating. The location was phenomenal, right across the street from the beach and restaurants. I didn't mind the outdated decor, the room did need a couple of updates with paint, etc. Things we didn't like - the bed was incredibly hard and very small. The room was set up in an odd way and we kept hitting our toes and shins on the metal frame. There also wasn't a lot of space to put stuff in the bathroom. It was a cute little place, but I don't know if I'd stay there again.

Perfect experience! Perfect view of the ocean. The staff is amazing, hat tip to Jay…read more My family & I will recommend this Hotel to friends and family. We'll be back!!

Very dirty! Lobby, elevators rooms. Peeling paint. Dirty bathroom. Dogs are allowed but not at the…read morepool not allowed to stay in the room with out anyone. So no dogs really.

We stayed at the Inn On the Avenue on Friday, November 14, 2025. We needed a room for one night…read morebetween resort stays in New Smyrna Beach & Ormond Beach. I didn't want to devote any time to this review over the holidays and while family was in town but, I was reminded of this unfortunate experience and felt I really should leave this review. We were rudely awoken at 12:45am by a drunk couple that was loudly clomping up the stairs and screaming at each other. The woman was shouting "Your F-ing big ego!" They stood right outside our door shouting, F-ing this and F-ing that. They finally made it to their room and continued fighting for the next couple hours. So, we were awake for at least 3 hours. A sign inside the room door listed the management number to call or text in case of an emergency. Finally, at 1:54am, when we couldn't take it any longer, I texted management but got no response until a 6:42am text of, "We apologize for this." At breakfast the next morning, Carole and Angie did apologize. Carole said that she did not hear the 1:54am text. They made light of the incident and said they couldn't have done anything anyway since the police won't do anything when the drunken guests are screaming inside their room (by the time Police would've arrived). I would expect more from management at a hotel so, why not at a Bed & Breakfast? Carole and Angie even joked about the time another guest actually called the police over drunken, disorderly guests. We did not find any of this amusing since we were really tired after our sleep was disrupted for hours. Upon expressing our dissatisfaction about the middle of the night debacle and requesting at the least, a one-half comp for the night, I was offered a discount on a future weekday stay along with much attitude from Carole via several texts as she couldn't understand why we could be upset. When I responded to an email soliciting a 5-star review, the owner, Allison Witherow, replied "we can offer a fully complimentary night's stay for the future on a date of your choice. Because your original reservation is several weeks in the past, this is our standard procedure in lieu of a refund." I addressed the matter on check-out day but, now time is the reason for refusing to issue the refund. I would not consider returning to this Inn after this experience. Unfortunately, our plans for the check-out day were ruined as well since, we were dragging all day after not getting the proper rest overnight. If the "Bed" portion of our visit hadn't been such a fiasco, I wouldn't even mention that the breakfast was a disappointing, half-hearted effort. The Italian omelet was microwaved (not kidding) scrambled eggs on a thick slice of rock-hard Italian bread. I suppose the earlier seating got the fresh omelets. So, if your goal is to hit the nightlife on Flagler Avenue and mix with the nightlife to all hours, the Inn on the Avenue is the lodging for you.

My husband surprised me with a night away from our newborn here and for our anniversary. Everyone…read morewas soooo incredibly friendly and the hospitality was 5 star. We stayed in the Starfish room. Loved all the decor and attention to details. We also loved making pancakes in the middle of the table the next morning for breakfast. So cozy and homey. We will be back!

Great little hangout place if you have a dog with you. Cold drinks and comfortable seating. Mostly…read morea t 21+ crowd. Walk up from the beach or the road. They have food too but didn't eat anything.

Everything was great. The rooms were clean and the staff was friendly. I love how it is a small…read morecute hotel right on the beach. They do have a heated pool and the music was good.

Beautiful views of the ocean. So close to Flagler Avenue. Treats on the Beach is one of our…read morefavorite places to eat ice cream!!!

Stayed at Coconut Palms Beach Resort for Mother's Day weekend, and honestly... this place was a…read moremixed bag leaning heavily toward disappointment. First, I'll give credit where it's due: the two young ladies at the front desk when we arrived were very polite and welcoming. Check-in was at 4 PM, but we arrived around 2 PM hoping for an early check-in so we could enjoy the beach. One of the ladies kindly said she would text me if a room became available early. Cool, no problem. Around 3:20 PM, lightning started getting bad on the beach and everyone was being evacuated from certain areas. Since the weather turned ugly, I went back around 3:40 PM to see if the room was ready. I was told no. Fine. But when I mentioned it was only 20 minutes before check-in, the response and attitude felt unnecessarily rigid and dismissive. I checked again around 3:50 PM because the weather kept getting worse... still no room. Now I'm standing around waiting while the storm is rolling in, and somehow the room magically became available at basically 3:59 and 59 seconds. Technically, yes, 4 PM is 4 PM. I understand policy. But the delivery and customer service behind it made it feel like they were intentionally being difficult instead of accommodating. Then we finally got to the room: - No trash bags - No ice machines anywhere on the property - You have to go all the way back to the front desk for bags of ice Later that night, around 8 PM, we wanted to relax and watch Hulu. I called the front desk asking how to connect to the TV, and the employee told me I needed to bring my own Roku or Fire Stick. I'm sorry... who travels with streaming devices to a resort in 2026? Overall, the property itself has potential because the location is nice, but the hospitality and guest experience need serious improvement. The vibe I got was very much "we don't care how you feel as long as we follow policy to the second." Unfortunately, I wouldn't stay here again.