Whoever is the front staff/receptionist please get a new one. Doesn't answer for 5+ days. Sends…read morewrong prescriptions to out of state pharmacies...like to Kansas when we're clearly in SC??? When psychiatrists know that medicine for specific types of disorders are TIME SENSITIVE, but don't call back or give any updates legit for a WEEK leaving a patient without medicine...that is POOR service and actually doing a DISSERVICE. We will be switching providers soon. And judging from reading another review this happens often of the office just not answering. Do NOT recommend this place.

It is said that "feeling understood" is the deepest human need. That said, my needs are being met…read morehere in every way possible. Read further if you're interested in an insurance story. With what could've been an incredible mess regarding insurance companies and their payment, they've made it so easy on me! It's strange to feel underinsured when one is overinsured. My bride's healthcare policy happens to be my secondary as I am disabled and Medicare is my primary provider. However (prepare for curveball). The provider, while the primary provider does accept Medicare - my provider is not seen as acceptable by Medicare's standards so Medicare does not pay anything. This triggers my secondary, which is billed here as my primary (see above paragraph). They will not pay simply because my primary has not paid. In conversation they say they need a letter of denial of service (which Mt. P Psychiatry does accept, but my individual provider cannot) which isn't true and cannot be provided as the entire operation operates under one tax code. So now I am to look through my summaries of service from Medicare and send them to my secondary insurance so they will be informed that in this case - they are my primary and will pay for all of the services going forward as well as those which have previously been denied. Wow. I'm not a lawyer, this stuff makes my head swim and is all the more reason to need to have my head shrunken further. Yikes. Have a pleasant day.

Dr. Hope is intuitive, genuinely cares about her patients, extensive wealth of knowledge,…read moreprofessional, I have been in therapy most of my life, this is the first time in my life that I feel like I'm making progress! This is also the most difficult season of my life and I'm incredibly grateful for her guidance!

Dr Hope uses a holistic approach. She takes her time to provide counselling as well as medication…read moremanagement. She teaches coping skills along with diet and exercise strategies to help patients mainain a stable mood. Dr. Hope helps her patients to identify issues and ways to manage them. Highy recommend Dr Hope.

He is very kind. He makes you feel like he really wants to get you better. We are always looking…read morefor different ways to control my anxiety and depression.

My experience with Dr. Ganz has been nothing short of amazing. For roughly 8 months, I have had…read moresessions with Dr. Ganz on a consistent basis. My life has changed 180 degrees for the better. I am in the best place of my life due to his council and the hard work I put in. Changes made in my work life, marriage, children, perspective and implementation of free time, etc. have all been addressed. He has helped me to look inward and bring to surface the past and how it molded the way I view all those mentioned topics. In a conversational way, Dr. Ganz has helped me frame the past and see it for what it was and inject a healthy perspective that I try to apply on a daily basis. I highly recommend Dr. Ganz. The effect his council has had on my life has been invaluable and my family and I are so grateful.

Total scam. My son was referred to Dr Fermo by East Cooper Medical after having extreme anger…read moreissues and thoughts of suicide. He paid $200 for the initial 1 hour consultation but only saw the doctor for 24 minutes. He did nothing to address why my son was there, just took a medical history. That was sent over from East Cooper before his appointment! Instead of trying to help him at all, he referred him to another therapist. What a joke! How is he supposed to get help if everyone keeps taking his money and bouncing him to someone else???

I wish I read the reviews on medical review sites before going to see Dr Fermo. I have waited 2…read morehours past my appointment time to see Dr. Fermo. The average wait time for me is 45 minutes. I've seen him for over a year so I feel I have a good basis for giving a review. I also tried seeing one of the counselors in the office - tried that 2 times - she was late both times - but she walked in with her coffee in hand so thank goodness she had her priorities straight! She talked WAY WAY too much! I never got to say anything! And all she had to say was the EXACT same crap all the other cognitive behavioral therapists say - you might as well buy a book or a robot that says those things - NO PERSONAL TOUCH and NO LISTENING whatsoever. After about a year I was asked by one of the anonymous staffers (anonymous because they never greet you, never introduce themselves, don't wear nametags, ignore you when you sign in, are rude on the phone and in person) asked me to provide a specimen for drug testing for "compliance" ...... because I take an anti depressant .... seriously? Then she tried to say that the ambien I take (and have been taking for 2 yeas) is a stimulant.... is his staff really that stupid??? Then she tried to be conspiratorial and ask "what drugs do you take"? I was also a patient when they moved offices and they did just up and move with no warning or notice to anyone. I showed up for an appointment one day and had to ask the construction workers at the old office what was going on. Talk about rude and unprofessional. But even after all that, it's the 1-2 hour wait times I just can't take anymore. Dr. Fermo also spends way more time looking at his computer during his appointment than actually talking to the patient and must take piss poor notes because he makes references to misinformation from one appointment to the next.

I think the 1st reviewer must surely have posted on the incorrect person because Dr. Dustan is the…read moremost compassionate person I have ever met! I have been seeing her for 23 years--that's TWENTY THREE years! She is incredible. She is the reason I am still alive. I owe her my life. She is incredibly intelligent & adept at psychotherapy & extremely knowledgeable of psychiatric medications. She has stuck with me through thick and thin. She never gave up. Never! Now, when you need it (and we almost all need it sometime), she can show tough love--she can be firm, but always with compassion. Always with the goal of bringing you closer to wholeness. She is truly my hero.