The most horrible shop I have been to in Botany. There was no price sign on one of the fish , when we asked twice what kind of fish and the price , all you got was a rude reply from this lady behind the counter " can you not read the sign ?" . There is a sign says 'Free cutting service' at the back of the shop. My old mother bought a big fish head and wanted it to be cut into half. The very rude woman turned her head to us after overhearing and said "No cutting". I was ready to leave but it was my first time being here , my mother told me that she got it cut last time, and because she has very poor eye sign it would be nice to have it done.and if we could ask nicely again since they are not busy at all. When I asked the guys at the cutting counter they told us to wait five minutes which was fine by me , but then this woman overheard it and started yelling in high pitch to my face " I said no more cutting dear , which part of no more cutting don't you understand , no more cutting is no more cutting ..I already told u once....(and continues }#^^) " I didn't have a chance to squeeze in a word. Is this the kind of customer service your shop is selling ? If you are not able to help , a kind word of " no, sorry we are not able to do this for you because ..." would be totally fine . Instead this woman started yelling to my face in front of the whole shop without any hesitation. When I asked to speak to the manager at the counter, the other girl told me no manager was on duty. You did not just humiliate yourself and ruined our shopping experience but also smeared the name of your shop. I WILL NOT BE BACK. read more