Good friendly staff, and the guy in the hardware section really knows his stuff!…read more He always helps us to find the right nut/bolt/nail, and that's not an easy task with over 300,000,000 widgets this store has! Thanks to the Prineville crew.

Super helpful staff that helps you find what you need. No matter the project, they're happy to…read morehelp. We've gone in countless times for so many home projects, little hardware pieces, to even finding the perfect spray for a craft I'm up to! Always a reliable place to go, thank you!

Thanks to Shiloh and Andy for all the help today. Super friendly service, helped me find…read moreeverything I needed. helped me load. Shared some fishing stories. Great stop for lumber. Competitive prices. I usually just went to Redmond big boxes, but after my experience today, I will check Lumberyard first.

Every time I go in they've been able to give me the advice I need to finish my job…read more If they didn't have what I needed they even sent me to a competitor.

Over a decade, pulling an Airstream travel trailer around the Western United States 4 to 5 months a…read moreyear, we visit cities and towns that have an Ace Hardware. When you're camping a lot you often need things a lot! Get it! Today I popped into camp Abbott Ace Hardware. Compared to other Ace's this one is 5 Aces. Well organized. Lots of service with a smile. Everything a hardware store should have plus a card shop and clothing. Everything everything everything tools, paint, hardware, electrical, plumbing, more, lawn, garden and more and more and more. Ace is the place. This is certainly the place that is extremely well organized. Big shout out to Doug who helped me shop around the store and had a lot of knowledge of the things I needed.

This is a great Ace Hardware, locally owned and operated and located just outside of the Sunriver…read moreVillage. Clean, well-lit, fully stocked. Impressive selection of just about everything. Recent shopping included light bulbs (okay, that's an easy one), coffee maker, ash can and foosballs. They never seem to disappoint. Full selection of your "traditional" hardware like items, plus so much more including extensive selection of housewares and decor, gifts, clothing (tons of Carhartt), sporting goods, cleaning supplies, outdoor furniture and garden, etc. Knowledgable and very helpful staff. There is also a Hallmark store inside which seems a little odd, but nonetheless, fully stocked with everything you might expect a Hallmark store to have. We keep buying Dots pretzels which are conveniently located by the register, it's an impulse buy, but a good one. This is a store that is worth checking out when you are in the area.

Recently, I bought several items at this store in Sisters . Unfortunately, there were problems in…read morethe instructions in terms of my being able to follow through and do the water test I wanted. I was able to return the two different tests without any issue, and even with one of the packages outer wrapping removed and they still took it back with a full refund. In a subsequent return to the store, I was pessimistically looking for a very unusual type of lightbulb, one that I had never seen before, and, lo and behold, they has it and I was able to repair my lamp. Every time I shop here I am looking for very specific items and staff is always incredibly helpful!

I ordered a lawnmower on Ace.com (don't). The mulch plug wasn't free to ship so I had it sent to…read moreSister's Ace for pick-up. I decided I didn't need it, and forgot about it. When they asked me to come get it, I said could they return it. The woman said they would have to pay taxes and fees to return it. I offered to pay the fees and she said they couldn't collect the fees. So I drove to Sister's, picked up the GD thing to return it myself and save them $12.30. I look at how to return it "We recommend you return it to a retail store, where they will issue a refund minus fees". UGH! Never again any ACE. LOWE's is my suggestion.

After waiting 20 minutes on the phone and being transferred 3 times I was disconnected…read more Definitely short handed on competent people! Use to be a great place!

Thank you to Melissa in appliances who approached me, as I was likely looking lost, to ask me if…read moreshe could help. I gave her incorrect information and she was still able to help me find what I needed. She then finalized the purchase and helped me arrange for will call. The whole process maybe took 3 minutes. She was incredibly pleasant and helpful.

It is nice to have a fully stocked hardware store within Sunriver. Complete with lumber as well as…read moregardening and farming supplies. It be nice if they actually had some Bradz self supporting Knee Pads in stock. Nonetheless I appreciate the location and product selection.

The team at Ace Hardware Newport is knowledgeable, friendly and super helpful…read more My wife recently made an online purchase that wasn't exactly what she expected. Eddie and Ron were helpful every step of the way. The customer service at Ace Newport is awesome. Highly recommend!

The worst store in Bend!!!! Horrible customer service and inflated prices. I would rather drive to…read moreHome Depot then to solicit this "locally owned store"!!!!!! What a joke!

I know the family that has owned this business for many moons lol. They are honest and hard-working…read morefolks.

Best ever!! They are old school, help you out, show up when they say they will outfit! They have…read morebeen and seem to be forever honest and reliable.

*Rude, impatient owner*…read more Busy Sunday morning in this area of Terrebonne. Pulled into parking lot solely to drop off spouse. Signage that says parking is for business only, no other signage. Spouse walking away from vehicle and I hear incessant honking, since I cannot see where it is coming from, I hesitate to move. Truck pulls up behind me, so now I couldn't move. Turns out, the man in the truck is yelling at my spouse for parking, 'in his spot'", as he is the owner and trying to run a business. My spouse points out that I am still in the car and the vehicle is running. We just decided to leave. Moving forward, we will drive the extra 5-6 miles into Redmond for supplies due to unprofessional behavior.

Friendly, ready and eager to help. Good variety of everything you need in a small hardware store…read more I'm from Terrebonne, not San Francisco, and I shop here all the time.

I can always count on on Phils for all my needs, outstanding customer support and fair prices, 5…read morestar, 100% positive feedback and a very friendly and knowledgeable staff.

I really want to buy local, especially during this covid time where things are tough for small…read morebusinesses - I went in to grab a few things, staff wasn't wearing masks. Most of the customers were. I'd been in months ago, staff wasn't wearing masks, but I figured now that everything is really spiking, they'd break down and wear masks. I get it, they're making a choice not to wear masks and I'm sure they have their reasons, I'm making the choice to protect myself and will buy online.