This is a very nice Goodwill. It was clean and the employees were very polite. I absolutely love…read morethe bin section, as everything is so cheap and you get to dig through looking for treasure! The book section was pretty good and the houseware's seemed much better arranged than other Goodwills I've seen in the area. I'm very happy that my friend brought me here. I will definitely return eventually.

Great Goodwill! We went to look for physical media and we're not let down. Well organized, prices…read moreclearly marked, not a disaster like other thrift stores

THIS GOODWILL IS AN ABSOLUTE NO! There's not enough room on here, and a complete waste of my time…read moreto communicate what all is wrong with this place. But apparently the management has fallen off the turnip truck! For a NONPROFIT who wants to keep the landfills from filling up and recycling "another man's treasure" and helping those who have limited budgets- they need to rethink their pricing! ESPECIALLY if you can go to big box stores and purchase items for 50% LESS opposed to purchasing at THIS particular store. I was floored to say the very least. Examples: 2 diamond art painting kits- their price: $4.99/go to Hobby Lobby and purchase the EXACT same kit for $3.50! Plain clear glass vases for arrangements-their price $5.99/ go to The Dollar Store and purchase the exact same vase for $1.25! Or go to At Home and purchase other bigger vases for less than the $19.99 prices they had! A framed generic picture (not art work- A PRINT) in a plastic frame $44.99!!! My lesson for the day: I will NEVER take another item to this Goodwill store and more than likely any goodwill store if this is how they want to support a community. Even if it is a couple of miles from my home and convenient! I'll go out of my way to support another charity- donating and purchasing! This was an eye opener and it really disappointed and saddened me. I truly hated to give this review but BUYER BEWARE. PS: The Goodwill store in the Brier Creek area has some better prices and IMHO better selection. And I spent money there! So much for not wasting my time. Maybe management will see this scathing review and so something about it. But I doubt it.

Nice selection of books and clothing. The clerk was friendly and helpful and I would visit again.read more

I was first introduced to Note in the Pocket by Activate Good when they arranged a volunteering…read moreopportunity. Note in the Pocket provides clothing to children and their families from socks to shoes to underwear to pants to tops to jackets. A school social worker puts in a request and Note in the Pocket takes care of the rest and delivers the clothing to the school. Note in the Pocket takes donations of gently used clothing. These are then sorted, processed to make sure the clothing meets the quality for these students. They even have an Amazon wishlist. For the last ten years there has been a Socks & Undies 5K Fun Run (or walk). They want to clothe 10,000 children in 2023. There is a virtual run for those that cannot go in person. Note in the Pocket has been a rewarding place to volunteer and donate as they are doing good one child at a time.

They seek to clothe children and families, treating them with dignity and respect. They are always…read morelooking for volunteers and have advised most volunteers enjoy their experiences there. That wasn't my experience almost two years ago, but they've have assured me changes have been made and that's good enough for me.

We went thrifting on a date night and landed on this location. It was not very busy and I kind of…read moreknow why. Even though I know it is a Goodwill, there was really nothing of interest at the store. It was clean and somewhat organized but I couldn't find what I was looking for and oddly enough there wasn't even a dish section which most thrift stores have a lot of dishes. So that was weird. I wouldn't recommend coming here because there's nothing bad about it, but there's nothing remarkable either.

Unfriendly staff, made me wait an extended period of time until she returned an item to a shelf…read morethat I wanted to purchase. Then did a transaction with the manager and made me continue to wait! Poor customer service. The professional and respectful thing to do would be to service the customer first then conduct company business afterwards I literally shop the Goodwill daily and never had this type of unprofessional service when you are trying to purchase to help support the business. Then to add insult to injury once I obtained the item, she went to the back for quite some time, so long that a long line had formed upon her return. Smh

Sylvia not good at getting back with supporters. Had a house full of furniture to donate. She said…read moreto send pictures and she would respond immediately on 6/20. Today is 7/8 and she never responded. Not the first time. Moved on.

Wonderful organization- does so much for the community- Helps both young and old. Gives people…read morehope, food, warm clothes and a smile. Needs volunteers- and funds for staffing for pick up and delivery trucks, etc. Organization has a positive impact on people from all walks of life!

Great little hidden gem! Owner was super nice, was a pleasure to talk to and just had a whole…read morecomfortable environment going on. He explained all of the sales and prices, as well as upcoming discounts and events. Everything is good quality at an extremely cheap price. Suits, hats, shoes, jeans, tshirts, book and furniture! No complaints at all from my trip, will come back again for sure! If you're wanting to visit, googles location for the store is off, see picture for location :)

Very informative, definitely a hidden gem. He made a mistake ringing up my items and when I pointed…read moreit out, he honored his mistake and gave it to me for cheaper than it should have been. Also there's a bin where you get a couple free items of choice with every purchase. Definitely a hidden gem! Will be back

Great bargains on clothing, shoes and household items. The staff are relaxed and don't crowd but…read morewilling to assist if needed.

From the owner: Goodwill Industries of the Valleys is dedicated to helping individuals in Central, Southwest, and…read moreSouthside Virginia. Our vision to eliminate poverty is fueled by our mission of empowering individuals, strengthening families, and inspiring communities. Your donations and shopping allow Goodwill to provide skills training, job placement, and support services to people who need help overcoming their life's challenges.

I recently had a beer at Incendiary and found out about this place during a conversation with a…read morefriend. Those of us who have ever known or been affected by the homeless know that they live a hard life and that there is an invisible barrier between the homeless and the rest of society. That barrier is hard to breach because so many of the things that we take for granted or not available to those on the street. We want these folks to get a job and be self-sufficient, but in order to get a job we have to have an address and contact information and the ability to receive mail as well as legal documentation such as an ID and Social Security information. City with dwellings is a place that tries to bridge that gap. There are a lot of food kitchens and shelters but those do not always "teach a man how to fish." It always humbles me when people give and work for others so I signed up to volunteer on one of my days off during the holiday. Every time I volunteer I am surprised at how rewarding it is. CWD helps the community and volunteering is easy and painless so I recommend that everyone do it if possible.

This is a major, major blessing to the community. I really hope that there are similar…read moreorganizations in other cities. The homeless are in need of organizations like this to fill in the many, many gaps and obstacles in the current system. They care and help as they can. That was the number one thing I noticed here, care. Also, support, guidance, resources, help, and community.