Like all thrifts, hit or miss. Lots of shoes and books...background "music" of yip yap am radio…read morekind of ruins the ambiance..at least play pleasant music if one must

This is an excellent Goodwill store. While, yes, it doesn't always have a Vera Wang dress or Brooks…read moreBrothers suit just on the rack, the clothes are in good condition, the location is very clean and well-maintained, and the staff helpful. I read the other post about how people should look to consignment stores and, well, I suppose you can, but the one in Hillsborough has much the same but for a lot more in a rathole location with hit or miss service. Between here and OCIM I've never had problems finding good cheap vintage.

The store and the owner are very nice. They had a beautiful selection of jewelry accessories and…read moreapparel for women. The prices are very nice and you won't see these pieces anywhere else I recommend you check it out

The service that owner Jane and her staff provide simply guarantees a shopping find. I fell in love…read morewith the perfect jacket for one of my outfits, and Jane was able to special order for my size and then mail it to me out of town. From the first friendly greeting at the door and throughout the cozy browsing rooms, this truly southern shop offers a good time and sincere service. Situated on the main street through the historic district in Hillsborough, and right next to the delightful vintage jewelry boutique and under the best restaurant in town, this shop guarantees a fun afternoon.

If you're looking for high end items; I suggest you try them. Just be prepared to look for the best…read moreprices. They're a little on the expensive side. Still if you're looking for high end products with quality; I suggest you check them out.

This place has all sorts of wonderful finds. There are fun,…read morewhimsical things, as well as really nice, well-made antiques at reasonable prices. Just a really interesting, enjoyable experience.

My favorite thrift store. I always recommend this place…read moreGreat prices friendly staff always willing to help!

Great place to shop! Helpful employees/volunteers too! Clothing is a bit higher than normal so I…read morejust skip that section. Lately, they have tried to keep the store more organized and it's much appreciated! I'm happy the $$$ goes back into the local needs and NOT to some "bigwig's pocket."

This is definitely more so a consignment store than a "thrift shop". Prices are nearly retail from…read moreRoss or similar. There are some very good finds that you could see in here but at the same time you'll still pay a higher price for them. It's busy on Saturday but they have plenty of employees on deck to help. From a customer perspective: the prices are relatively decent if you're used to spending a lot of money on clothes to begin with. For example, I don't shop at alter'd state or free people or any other relatively expensive higher end retail. If you usually shop at those types of places, then you will think this is a good deal. I'm used to shopping at thrift shops and for me, it just wasn't super great pricing. Considering that they give a portion to the original owner it makes sense. From a consignment side: this was my first main experience coming to this location, and the main woman (probably owner) is very terse in attitude so I'm glad I already knew that from a friend before walking in. They're pretty strict on what kind of clothes and items they'll take. You have two options of either waiting to see what they'll take from your items or you can donate the rest that won't be sold so you don't have to take the remaining stuff back home. Personally, I haven't made that much money from the items that I've brought but also they may just not have used a lot of of the items in i brought and donated most of it since they are so particular on what they sell. I feel like if you brought in a lot of name brand stuff, you'll get some more money back than I would've. Overall I don't shop here but I do bring in consignment items.

I've shopped twice and am very. Pleased with the quality of the items. The store is refreshingly…read moreneat and clean. The personnel are friendly and respectful. I'll be there today.

Wowww what a blast to the past...such a nostalgic thrift store. Black local owned, you can feel the…read morelove and passion in this shop. All of the pieces in here you can touch the history and only sense the story and love behind them. The shop is clean with clear walkways, very easy to navigate. Prices are very reasonable. Service and atmosphere is so chill it's out of this world. If you're a thrifter, millennial, or even just love the good times, please stop in and support this business!

Even though I'm not from the area, I like to stop at different Goodwill's when I'm traveling. I…read morestopped at this particular Goodwill twice a month. It is very clean. They have a great selection of everything. The staff is very nice. Very helpful. Just in case you're wondering they do not have a public bathroom. Just wanted to throw that in there, they do not have a return policy. Once you buy it, it's yours and the only reason I bring this up is I was at the checkout I purchased a pair of shoes and immediately after paying, before walking out the store before walking away from the counter, I realized there was a hole in the bottom of the shoe the manager was standing beside the clerk and I said, "there's a hole in the shoe, can I just return them?" I didn't want my money back just a little gift card. I think $4.99. The answer was no, that was a surprise. I said, there's a hole in the shoe. He said, there's no returns I donated a pair of shoes that day and lost $4.99. I'm not upset about that. I just wanted to let you guys know there is a no returns policy. Make sure you check all your items before you purchase. Have a great day thrifting.

This is a very nice Goodwill. It was clean and the employees were very polite. I absolutely love…read morethe bin section, as everything is so cheap and you get to dig through looking for treasure! The book section was pretty good and the houseware's seemed much better arranged than other Goodwills I've seen in the area. I'm very happy that my friend brought me here. I will definitely return eventually.

This is my absolute favorite local place to shop when I want to change up my furnitire and decor!…read moreMy go to for up cycling and finding the right pieces at the right time. Other local thrift stores don't compare. This place always puts out the best worthwhile items. And the staff is amazing. Attentive and friendly. They are working with the program for consistent recovery and it shows. Just a great group of overcomes pushing through for their best life. Oh, and their donation zone is so easy. Drive up to the front, get the guys to lend a hand, and drop off! Also, they pick up for donation (upon approval) so send things you would want to upcycle and buy. They also deliver large pieces with a fee based on your distance from the store. Truly such an easy and professional experience. Love them.

How can I not give TROSA Thrift Store of Durham five stars? They were able to do what Habitat for…read moreHumanity ReStore (Durham) and the Durham Rescue Mission could not: They picked up our furniture donation from the third floor of our apartment building without an elevator. The other places either required an elevator or the furniture be moved to the ground floor. Not only that, but the guys from TROSA, Quentin R and Christian, showed up on time and worked efficiently. Also, TROSA's Donations Coordinator, Cheryl Rogers, was great to work with. Everything was taken care of without any hiccups. The lady I spoke to at Durham Rescue Mission referred me to TROSA. I had never heard of TROSA until that point in time. Shortly thereafter, I learned that my wife's clinic regularly treats patients from TROSA and my mom has donated furniture to TROSA's Winston-Salem thrift store. TROSA stands for Triangle Residential Options for Substance Abusers. Both Quentin and Christian came up through the TROSA program. If I recall correctly from my conversation with Christian, TROSA helped get them back on their feet. Quentin is older and I believe a graduate who is now a manager. Both guys were nice and did really hard work. They helped move the following for us: 1 office desk 1 office chair 2 loveseats with pillows 1 lounge chair with cushions 1 small table set (3 tables in 1) 1 fold-up shelf (3 tier) ------------------------------ 7 items total The office desk was old, but in good condition, and super heavy. As soon as they saw it, Quentin said it was going to be "fun." They wrapped it in plastic to protect it before moving it. I was curious how they were going to move it. They didn't wear gloves or use a hand truck. They simply used their bare hands and raw strength, plus some moving blankets to help slide the desk on the second floor of the stairwell. I was really impressed. Christian took most of the weight, being the guy on bottom. It wasn't an easy task. Afterwards, Quentin and Christian told me the desk wasn't that bad. They've had to move much worse, like pianos. Just an incredible job by those two. It took them about 40 minutes to haul everything away. Quentin ran the show. He and Christian were able to find our apartment door without having to call and ask where to go (a lot of delivery drivers got lost, but not these guys). They were uniformed in light blue TROSA T-shirts and black pants/shorts. While moving the items, Quentin had me fill out a Donation Pickup Form that listed everything I donated with an estimated value. At the end, all three of us signed it. I received a copy of the form which serves as a receipt for an income tax deduction. Also, there was a place on the form where I could write in a tip, which served as an additional donation. I tipped $35 in cash. The pickup itself was free. Beforehand, I coordinated with Cheryl over the phone and via email. We handled the list of furniture items to be donated and the scheduling and logistics of the donation itself. I was located in Chapel Hill and the first stop (11:00am) in Chapel Hill on Quentin and Christian's route that day, a Tuesday. You can call or email TROSA to get the process started. I emailed. Cheryl called me within one business day and was able to get me scheduled as soon as 13 days out, which ended up working out perfectly for us. Book early. One thing Cheryl asked me for was emailed pictures of everything I wanted to donate. She then called me again a couple days later to confirm the pickup appointment and details like parking, how many stairs and landings, etc. TROSA is thorough. Quentin and Christian arrived in a large marked TROSA truck. Coincidentally, I noticed a TROSA truck at our same apartment complex less than two weeks prior to this pickup.