I had a disappointing experience at the Orange County fingerprinting location in Ocoee…read more I was told I had to pay a $27 fee because I live on the "outskirts" of Orange County, even though my address is within Orange County. This felt misleading and inconsistent, as the information was not clearly explained beforehand. Additionally, the staff member assisting me was very rude and unprofessional. She gave instructions in a harsh, condescending tone that made me feel uncomfortable and disrespected. Regardless of the situation, everyone deserves to be treated with basic courtesy and respect. The office was empty at the time, so there was no reason for the rushed or dismissive behavior. I would recommend that this location improve both transparency around fees and customer service. Based on this experience, I would not return.

Whoo Hoo went to the police station and didn't stay! This…read morelocation has a drop box for unneeded prescription drugs. Now the office has to be open to accept any deposits though! The outdoor phone connection advised I take them to Health Central to dispose of them, that they also will handle this type service.

Not only is it impossible to get a hold of someone on the phone, but once you manage to you get…read moredirected to an outsourced call center in another country. Had to do some deep research to make sure I called the right number to make sure I wasn't going to be scammed. So much for keeping jobs in America.

Ok, so this is an accurate review regarding the call system and trying to get in touch with the…read moreIRS. If you want to skip the whole robo B.S. to avoid speaking with a boT and finding info about your taxes is 1 for English , 5 , 3 , 1. Also employee 1004287477 is using a terrible incomprehensible headset that makes it sound like she is talking through a toilet paper roll. She also sent me to the wrong place ! The IRS instead of being represented as professionals is presenting themselves like a Taco Bell drive through. Have fun getting your taxes back.

I have had the opportunity to check out this branch on a few occasions and so far it's on par with…read morewhat I've grown accustom to from the Orange County Library System. The location, much to my surprise, is in a shopping center and is quite easy to find. Inside you'll find that there are plenty computers, tables for studying, and books & materials to check out. They also offer a respectable selection of courses and workshops for Members. In all of my visits, my impression of the staff here has been that they are polite, helpful and knowledgeable. I haven't experienced any issues. I was a little surprised the first time that I saw a security desk and personnel near the entrance. More often than not, it is great idea to check out your local library system has to offer. This branch is definitely on my list of branches to keep up with.

The Hiawassee Branch Library is at a very convenient location on Colonial Drive (Route 50) We…read morealways stop in if we are going to sams club or to eat at Chinatown! The people who work there are friendly and efficient and there is always a security guard or policeman. There is plenty of free parking in front. We have gone there for their early voting a few times and the line moves very fast and they have plenty of people working the polls to help.

I have to give a shout out to the ladies and gentlemen at this station. I called because I needed a…read morebattery replaced in my smoke detector (who knew they did that?? Thought it was just cats in trees ‍) and they were prompt and super duper nice. Unfortunately with 15' ceilings they were unable to reach it. They told me their recommendation which I was surprised. Remove it and place it lower above the door so it's accessible. They also gave me some tips on who to call. And most importantly they answered all 101 questions my kids rapid fire asked .

Came in to get information and the receptionist was just so miserable. I asked her a question and…read moreshe just dryly answers with a short answer and doesn't even look at me. Doesn't ask it I need anything else, just looks away as if waiting for me to leave. Well ma'am, F%#* you too. I said thank you and walked away. She really has a wonderful way of making customers feel welcomed with her customer friendly face and attitude. Seriously people, do not work in customer service if you're going to be a miserable B! If you need information, better off calling the 1-800 number, don't bother coming in here, unless a different receptionist is working. Why would an organization like this hire people who are so miserable and not willing to help?

Love the Orange County library system! Great staff, nearly perfect selection of books, movies &…read moreaudio.

So, this is the Hiawassee branch. www.ocls.info/hiawassee…read more I have never seen any library that has reserved seating for the sheriff, but apparently this branch does. Seems that unfortunately, this location needs to provide a lot of guidance to unsupervised kids and the like. Lots of staff constantly yelling at kids to slow down, don't run, speak quietly. . . You know, it's a public library. . .either it's a daytime shelter for the homeless, or free kid sitter service. . . This is what our libraries have morphed into. . .

Facility~ 5 Stars Dickhead OPD that arrested me~ 0 Stars…read more I spent a relaxing night here a few years ago for allegedly violating article VIII section 18-411 Code 1986, 94.01 of the city ordinance, better known as "off premises canvassing". A local night club hired us to pass out free drink passes but failed to mention the law preventing it. The officer wanted to make an example out of me to show the club owners they wanted the fliering to stop. I was given no warning. It was my first (and perhaps last) time in a place of incarceration, and I must say that I was rather pleasantly surprised with the experience given the circumstances. My memory is a bit hazy--you'll have to excuse me as this was quite a few years ago. The facility was newly built, in a concrete-metal style that is elegant in its spareness and utility. It is, however, lacking in a certain fluidity. My particular cell was absolutely spic and span. A polished concrete floor and stainless steel fixtures complemented a minimal, Japanese-inspired interior. In keeping with its status as a public facility, individual dwellings were completely sealed from each other with little flow or openness betwixt them. A rolled up mat normally provides an additional level of comfort to the metal bunks lined nicely up against the walls. Staff was generally efficient and friendly. My fellow detainee's had lovely words of encouragement as this was not their first offence. A new, soft gray blanket provided much needed warmth during the morning chill. Unfortunately, I was not able to turn off the fluorescent lights at my discretion. This, however, did nothing to disturb my inability to sleep because I was still in shock from the arrest . If I were to suggest one area of improvement--the food was severely lacking. In the morning, I was given a tray containing a carton of low fat milk, generic brand cereal, mushy grits and 2 slices of white bread. While the cereal was satisfying (the milk, in particular, was very refreshing for a very parched throat), the grits were inedible. The two slices of white bread, I later learned come with every meal. 42 pieces a week in fact. With all the fresh produce that is locally available in Orlando, I felt it would represent the city better if these were available to the facility's temporary dwellers.

My experience with Orange County Jail has been extremely negative. Many of the officers who control…read moreinmate movement and meal times appear to abuse their authority and treat inmates harshly. They often yell at and disrespect inmates instead of handling situations with professionalism. The meal schedule is also very irregular and inhumane. For example, breakfast is served around 6 a.m., but lunch may not be served until 5 p.m., and dinner as late as 8 p.m. This goes against the standard meal schedule that inmates should receive. In addition, I've encountered serious unprofessional behavior from staff, including being hung up on when calling administrative offices and receiving rude or dismissive treatment when trying to ask about inmate services. The people who work here are truly miserable and it'd be nice if there were some people who actually have empathy and patience to work here. There also seems to be a lack of fairness and transparency in how certain processes are handled -- for example, requests related to marriage or paperwork are denied for questionable reasons, such as claims about missing immigration stamps that have nothing to do with the marriage process. On top of that, they are very disorganized and you will get different information depending on who you ask. All the staff is NOT on the same page. Corporal Tinsley is an inconsiderate power hungry individual who is racist and not willing to accommodate or help out certain individuals with unique circumstances. Overall, the system feels broken, unaccountable, and deeply unprofessional. Orange County Jail needs oversight, accountability, and proper staff training to ensure inmates and their loved ones are treated with basic dignity and respect.