This dealership is easy to deal with, had a good selection of small SUVs, best prices in the triad…read more Great people to work with, made my buying experience hassle free..

I was sold a 2007 GMC Yukon with a bad motor. The vehicle barely lasted 30 days. My first payment…read morewasn't even due & I have no vehicle to drive. Triad in Motion didn't even offer to pay the expenses for a rental or refund the cost off the diagnostic I had to pay for on a vehicle I just purchased. I'm disappointed in their service & dishonesty. I will never purchase from them again & spread the word that they're selling lemons to hardworking citizens. Now I have no vehicle & my money has gone down the drain & I have to purchase another vehicle. Worst service I've ever received from a car dealership.

Pretty easy to buy a car here, their prices are very competitive, given they are directly tied to…read moremultiple credit unions around the area interest rates are decent too, the people I worked with were alright, good for car industry standards, I had a good experience buying here and hopefully you would too.

Waste of time. Had an online price but final price has no negotiable fees. They just seem to want…read moreyou to come in.

What a mess! I moved to this area recently and decided to get my RDX serviced at Flow, after years…read moreof great service from the Acura dealership in Durham. Scheduled an on-line appointment. Called to ask a few questions and a rather disinterested lady told me to call back later after I found my VIN, then hung up on me! Then I emailed the person named in my appointment confirmation the same questions. Never heard back. I showed up the morning of my appointment and was unsure where to enter for service, as I didn't see any SERVICE signs. Pulled around to the bay in the back and sat there. The door never opened and I could see a person sitting at the counter inside. They ignored me. After a few minutes, I backed out and left. I was so disgusted that I considered making the 2-hour drive back to Durham for future service. On my drive home I passed the Volvo dealership right down the street from Flow. I could clearly see the SERVICE sign and decided to look online for any good deals on a new Volvo. Filled out a form online and Volvo called me within the hour. So, I drove back to the Volvo dealership, met the most amazing staff I've ever encountered at a car dealership, and left with a brand new 2026 Volvo! Flow, let this be a lesson. You lost my business that day. I happily traded in my RDX for another car and MUCH BETTER Customer Service. I would give my experience with Flow zero stars, if possible, and would not recommend anyone do business there.

Called two days in a row to talk to my sales person to see about trading up From a 2025 RDX w/3k…read moremiles on it to a new MDX. Bought it from there. Calling in? First you get a shared line between VW, Acura and another I forget. You then have to tell them what dealer. Then you get transferred to that place. Then you have to enter where you need. Sales. Then you get a receptionist or someone in the media department. They don't seem to know or are sure who anybody is And ask for their extension that I don't Know. So the receptionist...Despite asking for a page, or no matter who I asked for, I kept being transferred to a voicemail identified by a 5 digit extension. No way to tell who this belonged to but lm first day. No response for second day, so called to ask sales manager Jason to inquire. Told the receptionist and clarified I did not want a vm. Several calls asking for my sales guy. Several for Jason. Same receptionist. Guess what I got. That's right. VMsin the abyss. No way to back out of non manned extension vm. So an exercise in frustration. System hangs up. Slipping biz practices In my opinion. Go to Greensboro acura people. These folks are in the anti sales department. You will be sorry you bought there. I wish Vic Flow was still on the switch. This never happened under his watch.

Not Midstate anymore. Even long term employees admit that its subpar from Midstate. They dont even…read moreaccept the Lifetime powertrain warranty that was sold from The previous owners. Ill be more than happy to express this in details. Ive previously purchased over a dozen vehicles from Midstate in the past. Sad times

I'm not going to say a whole lot as I don't want to mess up my friend's court case, but BUYERS,…read moreSERVICE PATRONS, AND CITIZENS BEWARE. My friend worked there for three years and not only did they screw her in the service department INTENTIONALLY misdiagnosing her car as needing THOUSANDS in repairs, they terminated her employment and her health insurance benefits even though she was one of the top salespeople every single month and had zero issues until she had to report her manager to HR for buying illegal drugs at work, abuse, retaliation, etc. Instead of doing the right thing, they tried to offer her a very small amount of "Gag money" hoping she would be desperate enough to take it especially now that they had forced her into two car payments and she's a type 1 diabetic single mother of 3 - they really thought she would give up her rights to even SPEAK of what they have done to her because they offered her 1/8th of her salary for "severance pay." She's told me some horror stories of service screwing people because it's "their job and they're told to leave their integrity at the door," of salespeople and finance trying to screw little old ladies out of money, things that would just blow your mind. If they can treat someone that made them a ton of money this way, how will they treat you? Think about it. When she can speak out, she intends to. Newspaper, evening news, this is a story to be told and unless they significantly increase their offer, she's going to move forward with a lawsuit and keep her rights to speak! As a side note, because of the stress she's currently been admitted to the hospital going on day 3 and found out that the hospital benefit they took out of her last check won't pay out because they specifically called the company and told them to terminate it on 5/3. She will have to file an appeal. They also took out hundreds of dollars for a rental they claimed she had up to the morning they terminated her although she was forced to buy another car at the end of the previous month. So they one hundred percent falsified documents to steal from her. Doctors are telling her the infection she's fighting has only gotten worse because of the stress. They knew she was battling a serious health issue and she had just submitted FMLA paperwork, but before the deadline, they wrongfully and illegally terminated her employment. Think about this next time you even consider taking your car to Modern for service or buying a car from there. They don't care about people. Only MONEY.

I have had a great experience w/Flow Lexus of Greensboro with our recent car purchase for my wife…read more No intention of buying another new car until next year. Then my wife meets Miss Jo at Flow VW while helping my niece with her car search. She sees the Atlas. History made. After meeting Miss Jo and her team, we found ourselves new owners of a new VW Atlas. We could not pass up on this quality opportunity so we pulled the trigger now instead of waiting til next year. I was impressed how Jo expanded her team and introduced us to the Service Manager: Donovan. Donovan answered all of my technical questions promptly. In my business, I have to trust my Maintainers! We are so thankful to extend our relationships with the Flow family. Ian at Flow Lexus and now Miss Jo at Flow VW. I have no reservations sending my niece to any Flow dealer based on how we have been treated. The car business is tough and sometimes stressful.

I'm writing this on behalf of women in my family because the way they were treated at Volkswagen of…read moreGreensboro was completely unacceptable. Based on their experiences, there was a clear feeling that women were not being treated fairly or with the same respect they should expect from any dealership. They felt they were being overcharged, given misleading or conflicting information, and spoken to as though they wouldn't understand enough about their vehicles to question what they were being told. When they did ask questions, the experience only left them feeling more dismissed and taken advantage of. Women should not have to bring a man with them to a dealership just to feel confident they are getting straight answers, fair pricing, and basic respect. Yet that is exactly the impression these experiences left on our family. If you are a woman considering doing business here, I strongly recommend getting a second opinion, requesting every quote and recommendation in writing, and verifying the information before paying for anything. Our family has lost trust in Volkswagen of Greensboro because of how the women in our family felt they were treated. Customers deserve honesty and equal treatment regardless of gender, and based on our family's experiences, that is not what happened here.