Scott saved me when he speedily readied my flood insurance for an already troubled escrow. I had…read moreshopped for flood insurance and thought I had secured a bonded policy, but never heard back from the agent until it was too late. Scott stepped up and made it happen. He was professional, courteous, and so very helpful. I'm in my new home thanks to those that helped along the way. You're in good hands with Scott as your agent.

Scott responded very quickly, and altho I didn't end up working with him bc condo insurance is…read moretough to get in CA, I appreciated and admired his straightforward, honest, and empathic reply, letting me know that he could provide quotes for non-admitted companies only. But he pointed me to a few of the larger insurance companies that might be able to help me, and sure enough, one of them worked out. So grateful for your help, Scott!

Greg has been our agent for 10 years and has always been there for us. Thanks, Greg!…read more-The Tam Bikes Crew

When I left a VM for this company, I received a TEXT MESSAGE requesting I allow them to barrage my…read morephone with marketing texts! They obviously don't care about personal service. Computer generated responses are all they seem capable of doing. Not a single call back. This dependence of automation and text data is as impersonal as it can get. I can only imagine what would happen if a claim had to be resolved. This is the second Farmers Insurance office I have tried to reach out to. Guess that's a good indication of the company's concern about its customers. On to another company.

Gabriel and David are great - super responsive, accurate, no confusion. Highly recommend.read more

Past on this agent's office. He never appears to be in the office and his staff has given me the…read moreincorrect auto quotes twice now on my policies. They quote one price and then you get a bill from SF for twice more than the quote. After years with this agent I finally switched to an agent that cares about accounts and runs a more professional business. No way I would use this office.

I recently was a victim of a hit and run accident, and learned the hard way the lack of quality…read moreGeico provided. Everything had to be done through their app and their dedicated repair shops, or else it would be a hassle. The Geico repair shop did a mediocre job, and I could not call anyone with all my questions since I was always routed to a string of operators. I switched to State Farm because I heard of the quality of service they offer, and all for a reasonable price. When I spoke with a State Farm rep, Trevor (now my agent), I learned a lot about all the coverage my previous insurance lacked. No one ever broke down the basics of car insurance to me before, and Trevor explained everything clearly and in simple terms. He was also very honest, giving me a lot of pros/cons of why people would select certain types of coverage. I basically knew what I wanted after my accident, but he still took the time to give reasons to potentially select higher or lower coverages in different areas. I am happy I made the switch, and feel more at peace with my current coverage, and I also know I always have someone trustworthy to call if any incidents come up.

Shere, Garret, and Angie have been amazing providing quick and quality service to my parents and my…read morefamily for the past 20+ years. They really do treat you like family and make sure you're taken care of. You definitely will not be disappointed!

Michael Comer has provided outstanding customer service on our auto, home, health, and business…read moreinsurance for several years. He always ensures we have great rates and his personalized attention to our policy requirements is awesome. He's the best agent in the area!

The Lazar Agency has always given me great service. If I could give them 10/10 I would. You can…read moretrust them to help you manage your everyday risk easier and they almost always pick up by the 3rd ring and if I leave a voicemail they get back to me the same day. Service like this is becoming rare!

I had an probable issue with my insurance and requested a manager to call me back. A manager didn't…read morecall me back, as I requested. I got a call back from Adam Lazar directly. He was courtious, listened and explained exactly what was going on with my insurance - the outcome - no error just needed further understanding of the policy. I feel the company really cares about a customers needs when the owner, Mr Lazar took his time to discuss and help me understand my policy. Very happy with the service and glad to be a customer of this branch and Allstate.

Jeanie is absolutely phenomenal! As a small business owner, I've always found navigating the…read morecomplex world of insurance to be overwhelming -- until I started working with Jeanie. She made the entire process clear, stress-free, and even enjoyable! She took the time to understand our unique needs and helped both me and my employees find the right coverage at the right price. Her professionalism, patience, and genuine care set her apart from anyone I've worked with before. If you're looking for someone who truly has your back when it comes to insurance, Jeanie is your go-to gal. I can't recommend her highly enough!

What a great experience. Jeanie makes insurance enjoyable!!…read moreI look forward to working with her each year.

Cesar has been my agent for 20years!... keeps me safe and helps me save $!…read moreHe's the best!

We have had excellent insurance coverage with Cesar for many years. The office staff is friendly…read moreand always helpful. Great coverage for auto claims and guidance about whether or not to file a claim.

The ultimate in personal service. In a small town such as Mill Valley you expect your insurance…read morebroker to take the time to know you and property. For 40 years, Dave Peck and the crew at Peck-Stanton-Hocket have done just that plus getting us the best price and promptly replied to our every inquiry.

We were in a bind to change broker of record to Peck Stanton before expiration of current policy…read more Will was extremely helpful and responsive and provided outstanding customer service to ensure the change was processed. Highly satisfied and would recommend!