Scott saved me when he speedily readied my flood insurance for an already troubled escrow. I had…read moreshopped for flood insurance and thought I had secured a bonded policy, but never heard back from the agent until it was too late. Scott stepped up and made it happen. He was professional, courteous, and so very helpful. I'm in my new home thanks to those that helped along the way. You're in good hands with Scott as your agent.

Scott responded very quickly, and altho I didn't end up working with him bc condo insurance is…read moretough to get in CA, I appreciated and admired his straightforward, honest, and empathic reply, letting me know that he could provide quotes for non-admitted companies only. But he pointed me to a few of the larger insurance companies that might be able to help me, and sure enough, one of them worked out. So grateful for your help, Scott!

I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

Solid help for a complicated insurance policy, thanks Brain and team for working with over the…read moreseveral weeks it took!

I was non-renewed by my previous insurer (Homesite) due to fire risk in California. I reached out…read moreto a few brokers and Joe was honestly the only one who responded, and he did so quickly. Within a couple days he was able to find me a new insurer and set up a FAIR plan. The premium was lower in total (FAIR + new insurer) than the total premium of my old plan and has much higher coverages. He was extremely responsive. When I reached out to him he'd almost always respond within the hour. Very happy with what he put together. Thanks, Joe!

Best person to call for umbrella insurance!…read more Joe was easy to talk to, knowledgeable of available options, and answered emails. He gave me a great quote with a highly rated insurer. Whole process took 2 days. Save yourself alot of time, call Joe Peterson in San Ramon.

Eric Gee is amazing and attentive. When State Farm canceled my homeowners' insurance, Eric was able…read moreto find me a suitable replacement. He is a terrific person, and very knowledgeable about insurance products offered. If you need help navigating the sometimes tricky SF insurance maze, give him a call and rest assured your insurance is in good hands.

I have been using Eric Gee for all of my insurance needs for many years: auto, home, liability, and…read morelife. I also recommend him to my real estate clients. He is always responsive and helpful. I cannot recommend him enough! Every single person I have referred him to has thanked me for doing so. You will too!!!

Karen Gonzales at Allstate was wonderful to work with. She was prompt, responsive, and incredibly…read morehelpful in walking me through everything. She explained the details clearly, answered all my questions, and made the whole process feel easy and stress-free. It's rare to find someone who is both knowledgeable and genuinely kind. Karen put me completely at ease and made sure I felt confident about my coverage. Highly recommend!

Great caring team of professionals. Carley Gary is outstanding! Provided multiple options for my…read moreinsurance, patiently explained details and I had a new policy same day. Thank you, guys! Highly recommend this company!

What great service I received when working with Daniel! He took the time to review and most…read moreimportantly explain our current coverage so my wife and I can make the best decision for us. We have moved all our policies and couldn't be happier with how professional Daniel is and all the money we saved! 100% recommend

I've used many insurance brokers in the past and can't speak highly enough about ESI. The most…read moreprofessional, client oriented firm I've had the pleasure to do business with. I can't recommend Daniel and his team enough!

I recently was a victim of a hit and run accident, and learned the hard way the lack of quality…read moreGeico provided. Everything had to be done through their app and their dedicated repair shops, or else it would be a hassle. The Geico repair shop did a mediocre job, and I could not call anyone with all my questions since I was always routed to a string of operators. I switched to State Farm because I heard of the quality of service they offer, and all for a reasonable price. When I spoke with a State Farm rep, Trevor (now my agent), I learned a lot about all the coverage my previous insurance lacked. No one ever broke down the basics of car insurance to me before, and Trevor explained everything clearly and in simple terms. He was also very honest, giving me a lot of pros/cons of why people would select certain types of coverage. I basically knew what I wanted after my accident, but he still took the time to give reasons to potentially select higher or lower coverages in different areas. I am happy I made the switch, and feel more at peace with my current coverage, and I also know I always have someone trustworthy to call if any incidents come up.

Shere, Garret, and Angie have been amazing providing quick and quality service to my parents and my…read morefamily for the past 20+ years. They really do treat you like family and make sure you're taken care of. You definitely will not be disappointed!

Ruth is an amazing agent always treats you like your family . she is very dedicated very good at…read morewhat she does and always tries to help your needs as much as possible . Very nice and extremely helpful ! most definitely recommend going with her !

I have worked with Ruth a few times with my clients and she is a pro. The feedback I have received…read moreis that she provides information and tailor fits the best coverage for them. They told me did they did not feel like she was out to just sell them anything and felt well cared for.

Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

What the hell happened with these guys? I saw the good reviews so I decided to call to ask for a…read morequote. Even if they couldn't write me a policy, I at least wanted to discuss what my options were. Get some clarity on the very confusing insurance process you know? First I couldn't get through to anyone when I called. The receptionist or person who answered sent me to quotes dept like 5 times and no one would answer. They blamed it on "high volume" of customers or whatever. But how do you not have a process to respond to customer inquiries in a timely manner? I can't wait 2 weeks to get a damn quote. I'll just go somewhere else. The person in quotes dept Sheryl was rude and had terrible customer service. She made up excuses about why they couldn't get back to me in time. I filled out their form online explaining what I wanted in my policy and a little of my situation. First I got this rude email (I think she wrote it) telling me they didn't want to talk to me and couldn't write me a policy. The email was short with very little explanation why. Then when I called AGAIN for the 6th time to finally get SOMEONE to talk to me, Sheryl rudely just refused to talk or listen to me, kept repeating over and over how they couldn't write me a policy and basically told me to go away. No solutions, no help, no suggestions on how to fix my situation. Look if you can't write me a policy, fine. I get it. But don't leave a customer twisting in the wind. At least take the time to answer my questions and give me suggestions on where I CAN get help. It's basic decency and politeness. Be warned everyone! Customer service at this place has gone very downhill recently. You're better off going elsewhere!

Past on this agent's office. He never appears to be in the office and his staff has given me the…read moreincorrect auto quotes twice now on my policies. They quote one price and then you get a bill from SF for twice more than the quote. After years with this agent I finally switched to an agent that cares about accounts and runs a more professional business. No way I would use this office.

David Wong is great. We have worked with him for a number of years now, and we like him…read more Recently, we dropped in at his charming office on Miller Avenue (lovely old house!), and his associate, Gabriel Alves, could not have been more accommodating. We didn't have an appointment, but Gabriel took plenty of time to help us figure out ways to lower our costs. Later, Gabriel answered complicated questions on the phone and via email concisely and clearly. This kind of polite, timely, responsive service and attention to detail is terrific.