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    Greg Norris Insurance Agency

    3.4 (16 reviews)
    Closed Closed

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    Services - Greg Norris Insurance Agency

    Homeowner or property

    Car and truck insurance

    Life insurance

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    13 years ago

    The service is friendly and very efficient. Nice company to work with.

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    Ask the Community - Greg Norris Insurance Agency

    Review Highlights - Greg Norris Insurance Agency

    I was tasked to get new building insurance for my HOA and Greg walked me through the whole process from conception to completion in a timely fashion.

    Mentioned in 4 reviews

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    Catalli Insurance Brokers - Catalli Insurance Logo

    Catalli Insurance Brokers

    (67 reviews)

    Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

    What the hell happened with these guys? I saw the good reviews so I decided to call to ask for a…read morequote. Even if they couldn't write me a policy, I at least wanted to discuss what my options were. Get some clarity on the very confusing insurance process you know? First I couldn't get through to anyone when I called. The receptionist or person who answered sent me to quotes dept like 5 times and no one would answer. They blamed it on "high volume" of customers or whatever. But how do you not have a process to respond to customer inquiries in a timely manner? I can't wait 2 weeks to get a damn quote. I'll just go somewhere else. The person in quotes dept Sheryl was rude and had terrible customer service. She made up excuses about why they couldn't get back to me in time. I filled out their form online explaining what I wanted in my policy and a little of my situation. First I got this rude email (I think she wrote it) telling me they didn't want to talk to me and couldn't write me a policy. The email was short with very little explanation why. Then when I called AGAIN for the 6th time to finally get SOMEONE to talk to me, Sheryl rudely just refused to talk or listen to me, kept repeating over and over how they couldn't write me a policy and basically told me to go away. No solutions, no help, no suggestions on how to fix my situation. Look if you can't write me a policy, fine. I get it. But don't leave a customer twisting in the wind. At least take the time to answer my questions and give me suggestions on where I CAN get help. It's basic decency and politeness. Be warned everyone! Customer service at this place has gone very downhill recently. You're better off going elsewhere!

    Greg Norris Insurance Agency - homeinsurance - Updated August 2026

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