They came the next day to repair a problem we were having with a power flush toilet. Two…read moretechnicians arrived and dealt with the problem efficiently. It was a one man job than only took about 30 minutes. I'd give them 5 stars except for the price, which was not unreasonable for the time spent. I assume I was paying for both technicians when it was a job for only one. I will use this company again, though.

I put out a Yelp request to get estimates on some work for my home. As Yelp does, it contacted…read moremultiple companies. Mr. Rooter was the first to call me, and schedule for an estimate. I mentioned that we are selling the house and we were looking to repair an issue with the water pressure for the new owners. The plumber that came by called me and told me his recommendations. Two days later, I received an estimate for much more than what was recommended on the phone, and an invoice for the estimate itself. I responded questioning that estimate charge, because it wasn't mentioned in advance, and why there was work on the estimate that we were told we wouldn't need. The woman that responded was nice with her explanations, but it still doesn't sit right with me to charge for an estimate, or to not say that ahead of time. A week later, she called to follow up, and I told her because it was a Yelp thing, someone else was taking a look for us and I would be in touch if we wanted to continue with them; or I would pay the invoice for the estimate online. The other company that came told us everything Mr. Rooter had added to their estimate was not needed. If those things were a problem, we would have no water. So it would have been a waste of money. Two weeks later, after not reaching out to me again to follow up, she called my realtor and threatened to put a lien on our house, and interfere with the sale, if we don't pay the $200 estimate fee! That is extremely unprofessional! and $200 is very high, considering it cost your company nothing in parts, etc, and your employee was only at my home for 16 minutes. I am far from happy with my experience. Tyler, their plumber, was great! He seemed to know exactly what it was talking about, he was very nice on the phone and professional. But their office is a disaster and the customer service is a 1/10. To respond.. I never spoke tot Tyler over the phone regarding the bill, nor was I ever rude to him in any manner. I was never told in advance about any fees for estimates, so I would love to hear the recorded call you claim you have. I also responded to the email with the invoice for the estimate that I was unaware of a charge for it, and the response I received was "yes, that was our failure to communicate." I also did not say I would be using the estimate in negotiations for my sale, so it was not a "real estate estimate." It was a homeowner trying to get work done on their home. And the work is the home needs IS being done, by someone else. You are simply unhappy that I got multiple estimates done, and chose someone else, which I have every right to do, whether I am selling the home or not. Good luck to you and your corporate business.

Called because I had frozen pipes!!! They were here in 1.5 hours and fixed in 2 hours !!!! If I had…read morewaited for the BIG COMPANIES!!! I would have had a $3000 bill they thawed all the pipes none burst !!! And all is well !!! The head guy who came out had the greatest communication skills ( DANA) explained everything he was doing and explained why... also informed me how to prevent any future issues/ problems!!! % went above and beyond!!! This was all 24 hours after a major nor'easter storm!!! I don't have enough great things to say !!!! Pricey $625 but new pipes would have been $3000 easily ‼‼ guess that's what the big companies wanted !!! did the same with electrical ( different company) moral of the story is !!! Stay with local mom & pops !!!! They care about their communities

I called on the morning of a holiday (Veterans Day) after realizing my sewer backup would probably…read morenot remain mild for another 24 hours. They arrived about three hours later, snaked the main drain, and for less $$ than I expected for an emergency visit. Highly recommend.

Max is honest, professional and knowledgeable. I trust him to tell my clients exactly what is…read moregoing on and I am so glad I found him. In the real estate industry you need a good team and Flush Away is my go to for sewer and septic inspections!

These guys were great! I had some plumbing issues in my home and I tried all kinds of clog remover…read moreand auger/snake but nothing helped. Max, the owner, was highly recommended by my neighbor so I gave him a call & explained my problem. It was a Saturday so I figured I'd have to wait until Monday maybe, but no, he told me he was finishing up a job and he'd call me back within an hour or so. It was probably 30 minutes approx. and he took my address and said he'd be at my home in about 39 minutes. It was maybe 20 minutes & Max & Jay asked some Q's and got right to work. They were working on my major clog near where my main line goes out to the road (I have public sewer) for about 3 hrs altogether. They were successful, thank god, and didn't leave a mess in my basement. The price was reasonable especially for being on a weekend and on short notice. I would call them again if need be and I highly recommend them!! Check them out!

Paid to have grease trap pumped. My wife meet guy who was nice enough. But when I got there he was…read morealready gone. Checked trap to find it was still caked with grease no scrap down of grease. Called them they said they were sending him back to do it right but he never showed. But they cashed the check right away. If u want it done right use someone else. Thanks for nothing. Update : the company did call and ask me to remove my review. I replied my trap is still covered in grease. They did however come back 2 weeks later and do the job right. I was promised a free grease trap cleaning on my next visit. Guess what they never showed.

We really enjoyed the bathroom trailer that Stone Industries provided us for our wedding. I worked…read morewith Stephanie to decide the best size for our number of guests. Delivery and pickup was easy, and the restroom trailer itself was beautiful and clean.

Jeff is honest and upfront. I have used Spa Septic for 15 plus years…read more Great company!

Thank you to Spa Septic for your excellent work creating a septic / waste water rebuild. Jeff is a…read morepleasure to work with and is quick to respond to any questions or concerns we had. More than fair pricing and work was done quickly and efficiently. We would highly recommend Spa septic to anyone in need. Thank you! Michael and Marney Mellon

I own a restaurant and I asked them to come fix a clogged toilet that someone's toddler shoved a…read morewhole roll of toilet paper down and when they came, they exploded my toilet and ruined my full plumbing system, and then they asked for full pay, and I yelled at them to get out of my restaurant I would say zero stars if I could do not recommend to any patrons

From the owner: Why Choose Dynasty Mechanical? Because we don’t just fix systems, we fix stress!…read more We are family owned and operated here in the Capital Region and pride ourselves on treating our customers like they are part of the family. We offer full-service mechanical: HVAC, plumbing, gas lines, generators & more. We promise honest pricing, clean work, and zero upsell nonsense.

We started having raw sewage come back up our drain. We called these guys expecting to have to…read morewait a week and pay a ton but we were extremely surprised how fast and inexpensive they were (they showed up the same day we called them; maybe we got lucky? Either way, it was wonderful timing). They did the job in ten minutes and were super kind to my curious kids. It's so nice to find good customer service from a company who do a job quickly for the price they said they'd do it at. Thank you!

I accidently dug up the output line from my septic tank. Action Septic showed up in hours and had…read moreit fixed in an hour. Very professional and it cost less than I expected. Wife didn't kill me after the cost came lower than we thought...

I called with a main line issue. Apex came , made and left mess in bathroom, damaging door. They…read moredid Clean-out mainline with power snake. Issue re-occurred couple days later, and they came back under warranty, (N0-charge 2nd visit)and re-snake the line. Line remained clear for few days and then clog occurred once again. They came third time (charging me for another visit) re-snaked mainline and remained clear 2-3 days. Each visit, I was asking what is the cause, the technician was essentially uncertain but assured me was ok, at conclusion of each visit. No camera placed in line to diagnose. (They Said they didn't have with them- and if did have/use, would be several hundred dollar extra charge). When issue re-occurred for fourth time within 10 days, I finally wised-up and contacted another plumbing firm, who came out that same day, diagnosed issue (used camera) and cleared blockage that same day and performed needed repair the following day, digging and replacing trap in line. In nutshell, if all you need is snake job, Apex is capable to do this However, when I needed correct issue diagnosis and repair, they were of no help. Actually, They compounded the problem and home damage from excessive main line backups by not diagnosing and correcting the issue.

Andree returned my Emergency call quickly @ 5 AM. We had two broken sump pumps and a partially…read moreflooded basement. He arrived within an hour and had us up and running within 45 minutes of arrival. He's such a pleasant and positive person with a great attitude and skillful plumbing abilities. Ask for Andree. You'll be very pleased. (Our first experience with this company.)

Over the last 20 years we have had a full septic system installed, have since had the tank pumped…read moreand we've had snow plow services for at least 15-20 years. Never once was money an issue! Was notified the second week of December that they won't plow anymore. Evidently the new owner doesn't understand working with machinery or doesn't have the knowledge and experienced help she needs so she walks away from a good paying customer and leaves a 70 something year old couple high and dry with no explanation! I hope she can keep all those port-o-lets clean as I don't see much of a future otherwise.

We needed our septic tank pumped out (last time was ten years ago) and Superior did a great job,…read morefrom scheduling to completion. Showed up right on time to the scheduled appointment. Austin and his colleague (sorry, didn't catch his name) were thorough, efficient and professional. Gave us good advice on how to set the schedule for the next cleaning (I would have waited a bit too long) and returned the site to its original condition. We have a second tank that will be due next year and we will definitely call Superior again. Fairly priced, highly recommended.

I had a non-emergency slow drain in my bathtub. The plumber cleared it out with a snake. The whole…read moreprocedure took less than fifteen minutes. He charged me $140 cash, while telling me he was doing me a favor with that price. I'll let the reader decide if he did me any favor.

I had my main line sewer backing up into my basement. Guy came out... Said he fixd it. This was the…read more14th of November. On the 15th of December, I noticed it backing up a little bit, into a corner of my basement. I called and had something set up for the following day, a Saturday. By Saturday, my whole basement was flooded, with a couple of inches of standing sewer water. Around 2 something I called to see when I would have someone out. The lady on the phone (who later claimed to be the owner) started getting rude with me, telling me she had tried to call me and I never returned her phone call. Long story short, she had been trying to call my husband's number, who is deployed. I tried to tell her numerous times that I had never given her his number. She tried to tell me at first that it was the number I gave her, then, it was the number on the caller ID (he is DEPLOYED WITH HIS PHONE). When I pointed this out to her and told her she must have been looking at the invoice she claimed she had never looked at that. (While on the phone setting up the appointment, she had asked "is this a good number to contact you back at?" I assumed she was asking about the number I was calling from. The ONLY way she could have gotten his number was from the invoice. I'm ashamed to say I let her get the best of me after her numerous lies. I yelled, right along with her. When she wouldnt listen to a word I was saying I hung up on her. When I learned she was next to the only one that could help me because the job was so big, I called her back and tried to make nice. She was extremely rude to me, yelled at me AGAIN, and hung up on me. Then she wouldn't answer my calls. Oh, and one of the calls she had been trying to make?... Was to inform me that I was outside of my 30 days, and that they were going to have to charge me. They would be able to "take SOME off, but not a lot because I was outside of my warranty). I was, but by a DAY when I had called her. I now have standing sewer water in my basement that won't be taken care of until Monday, by Roto Rooter. I wouldn't send my worst enemy to them for business.