This is my second time purchasing a vehicle from Eastern Shore Toyota, and once again, I had such a…read moregreat experience! Drake Ruehmkorf made the entire process quick, easy, and efficient from start to finish. He truly cares about his customers and made sure I felt comfortable and confident getting into a nice, safe vehicle. I never felt pressured or rushed, and he made the whole experience so easy. I highly recommend Eastern Shore Toyota and definitely recommend asking for Drake!! Im loving my Highlander!!

We were visiting from Texas and stopped in to at the Rav 4 Hybrids. Shannon Josey was our…read moresalesperson and she was so patient with us as we changed our minds and decided a Highlander might be a better fit. The deal was fast and fair, and my Highlander was delivered to me in TX within the week. I am very happy with the salesperson and would recommend Shannon to my friends for a great experience

DO NOT RECOMMEND - BUYER BEWARE…read more We bought a 2021 Hyundai Palisade from Sandy Sansing Ford & Lincoln in Daphne, AL about 5 months ago, along with the highest warranty they offer, because we needed a safe, reliable family vehicle. Last week the car started acting up. Day by day it got worse, and now the engine sounds like it's knocking / about to sling a rod. We immediately scheduled the earliest service appointment they had (Monday the 12th). By Thursday the 8th, the vehicle clearly wasn't safe to keep driving, so I called to see if we could bring it in early and get a loaner. I was very clear on the phone: * The car is in my boyfriend Gavin's name * He could not take off work (10-hour welding days near Mobile) * I would be dropping the vehicle off for him * I asked if that was okay -- and was told YES So I found a babysitter for our 7-month-old, drove an hour to the dealership, switched over my baby's car seat and belongings, signed paperwork, and was handed the loaner keys. Only AFTER all of that did they look at my license and say I couldn't drive the loaner because I'm not 21. Annoying? Yes. But I understood. So I asked the most logical question: Can Gavin come get the loaner since it's HIS car and HIS warranty? Answer: NO. They then told me: * Gavin couldn't get the loaner either * They weren't giving us a loaner at all * And because we "have another vehicle," it wasn't their problem To top it off, the loaner manager and a manager both told me this was "all my fault" because I supposedly misspoke -- even though everything I said was approved over the phone and I never once said I would be driving the loaner. Their solution? Take all my things back out Put my baby's car seat back in Get into a knocking, unsafe vehicle Drive it an hour back home All after paying good money for the vehicle and paying extra every month for the top warranty. We are a working family with a baby. We bought this SUV for reliability and peace of mind -- not to be blamed, dismissed, and stranded because of poor communication and zero accountability. If this is how Sandy Sansing treats customers AFTER the sale, imagine how little they care when you actually need help. We bought a family vehicle -- not a lifetime of excuses. please share !

I am extremely disappointed in the Sandy Sansing Ford dealership in Daphne, Alabama. We live in…read moreFoley. We purchased a 2025 Ford Ranger Sport on November 29. Within the first 70 miles the check engine light came on. We messaged our salesperson, Jason Findley, to let him know what was going on. He asked if we could come back to get it checked out and we agreed since we had to come back anyway for the water bottle and garage door opener we forgot. Since it was difficult to find where to plug the computer in to get the code and the service department was closed, we agreed to come back on Monday, December 1. My wife could not come back due to her work schedule so I showed up at 8:15 am on Monday. When I arrived I told Jennifer Buck in the service department that I was there to get my brand new truck looked at because the check engine light came on at 70 miles the day we purchased it. I immediately was met with an attitude and was told, "Well you need to take this to the other side." First off, what other side? I reiterated that this vehicle was purchased a couple days ago and I needed my brand new vehicle's check engine light looked at and resolved. She asked if I had an appointment. I stated again I just bought this vehicle on Saturday and I would like assistance. After gathering info, I was told it will be awhile and to have a seat. Reminder, I arrived at 8:15 am. Fast forward to 11 am, I was still waiting without any sort of updates. I was trying to be patient and understanding that the shop was probably busy. My wife texted me and said she got a text that the wait was estimated to be until 5:30 pm. My wife had to call three times before getting something other than voicemail. When my wife got Jennifer Buck on the third call she inquired why it was taking so long and said the dealership needed to provide a loaner or an Uber to get me back to Foley. Jennifer informed my wife that the dealership does not do loaners. As soon as Jennifer got off the line with my wife she instantly headed to the garage to check on my truck. At 11:11 am I saw a guy under the truck. I saw the mechanic pull what looked like an oil or fluid catch pan out from under my truck. Apparently the oil pressure switch had to be replaced. Come to find out, there was a loaner waiting for me at 9 am. A loaner supposedly the dealership does not do. Why was I not told there was a loaner? I had to rearrange my entire work schedule and morning to wait almost four hours for 30 minutes worth of work. I was given the keys to my truck by Jennifer and told I was good to go. I said ok but where is my paperwork for the service done? I was told the paperwork was not finished. I told her I was not leaving until I get paperwork. I was then told the mechanic is at lunch. I said I would wait. The mechanic who was standing next to me and Jennifer rolled his eyes. I told him I was not sure why he was rolling his eyes and he can walk away. I need my paperwork. After 20 minutes I got the paperwork from the sales manager in the finance department. This is the worst service we have ever received from any Sandy Sansing dealership. I am disappointed to be honest. I expected better customer service than what I received. To spend so much money on a vehicle just two days prior and to be treated poorly for an issue that was no fault of my own is ridiculous. The ball was dropped. Btw. Everyone else was great, our salesperson Jason was great

I've now purchased FIVE vehicles from Terry Thompson Chevrolet, and that alone says a lot about the…read moreexperience. Every time, the team has been friendly, transparent, and genuinely easy to work with. There was never any high-pressure sales approach--just honest conversations, clear communication, and a willingness to answer questions without making me feel rushed. Buying a vehicle can be stressful, but they've consistently made the process straightforward and enjoyable. It's refreshing to work with a dealership that values long-term relationships over making a quick sale. I highly recommend Terry Thompson Chevrolet to anyone looking for a low-pressure, trustworthy car-buying experience. They've earned my business time and time again.

Terry Thompson is by far the best dealership around. I live in Jackson Alabama and this has been my…read morego to dealership since 2014. I've purchased 3 trucks from Terry Thompson and each time used the same salesman Cliff Stapleton. I will contact him by phone to discuss what I'm looking for and each time he's had what I needed and also gives me the best price. I'd recommend Terry Thompson to anyone and also recommend contacting Cliff Stapleton for your best deal.

This is an amazing place to get your next vehicle. No fussing with pricing, their honest and…read morerespectable.

From the owner: Our Customers love the fact that they can browse, ask questions, drive as many or as few as they…read morewant, and never get pressured. We offer high quality, fully maintained vehicles at awesome values. If you buy here, we really appreciate it, if you don't, we're 100% ok with that too. We are no pressure, everyday people, with normal lives. We make it as relaxing and pleasing as we possibly can, and do so with honesty and integrity.

We have bought many Hyundais through the years, and have always been treated with the ultimate…read morerespect. Doing business with Tim, Matthew and Joe today as we purchased our new vehicle was another exceptional experience and we are truly grateful for their hospitality, kindness and patience as we made our decisions.

Kameron did a great job with the new car purchase. He was with us every step of the way and…read moreanswered our questions with ease. Yes, he's young, but has a great spirit. The team overall was a pleasure to work with.

Service was great...Brian was friendly and accommodating. I always go to Tameron to get my Accord…read moreserviced.

Was told I was approved with no money down by Randall and Lebaron..was turned over to Kala and…read moreCalvin. Looking for a used pick up. Was told cheapest was 36k. Too much for me. Calvin said he could get Chevy Cheyenne all day every day. 2 weeks later I still ha e no vehicle. Cannot get phone calls returned. Left msg twice with Randall voicemail. Calvin acts like he could care less about helping me. Finally said I would consider a SUV, still have not heard back from anyone. Calvin said he would call me back. He didn't. Extremely disappointed.

May 24, 2026 I recently acquired a 2026 Volkswagen Tiguan…read moreSEL R-Line Turbo vehicle. The salesperson, Brandon Baggett, went the extra mile to ensure I was fully informed and pleased with my purchase. Even though he is primarily associated with the Kia section of the dealership, he readily took the time to show me the Volkswagen Tiguan SEL R-Line Turbo that I desired. I opted for the avocado green exterior color, complemented by a black and amber brown diamond-stitched leather interior, which earned a spot on the 2026 Wards 10 Best Interiors & UX List. He guided me through the entire paperwork process and remained very patient, composed, and respectful. He possesses integrity and a compassionate nature. I've never experienced such attentive service in my numerous car purchases. Brandon Baggett will treat you and your family the same way rather you want to see a Volkswagen or Kia vehicle.

If I could give this place 0 stars, I would…read more I brought my car to this Kia dealership for a routine 30,000-mile maintenance. My vehicle was in very good condition with no issues prior to the visit. I paid $682 expecting professional service. Immediately after picking up my car, I noticed a loud, constant noise coming from the passenger seat area that had never existed before. I gave it a week to see if it would resolve, but it did not. When I returned, the staff dismissed my concern without even properly inspecting the vehicle and told me nothing was wrong. I clearly explained that I was about to complete a long-distance PCS move from Alabama to California and needed my car to be safe. The store manager showed no concern, refused to take responsibility, and sent me away in a vehicle that had developed a new issue after their service. During my road trip, the situation worsened. About 5 hours into the drive, my AC stopped working completely, forcing me to drive for 5 days in uncomfortable and difficult conditions. The noise also became progressively worse. This was extremely stressful, especially as a military family during a PCS move. I trusted this dealership with my vehicle, and instead I was dismissed and left dealing with worsening problems across the country. I have records of my conversation with the store manager regarding this issue. Due to the lack of accountability and the safety concerns involved, I am escalating this matter to Kia corporate and am prepared to take further action to pursue a proper resolution. I am very disappointed in the lack of professionalism and customer care. I would not recommend this dealership to anyone.

I purchased a 2014 Ram a year ago from a different dealer that came with wheel locks. I didn't…read morerealize until recently when I needed to get a TPMS replaced that I didn't have the wheel lock key... In August 2026 the 2 local dealers in my area (FL) told me I could not purchase a key from them, they would have to be cut and then new locks would be put on and didn't have any appointments to perform this repair until October. I called Tameron in AL and they got me in within 5 days. Upon dropping my car off for my appointment the service representative verified what I was here for and when he leaned that I needed a key, he went in the back and in less that 10 minutes took care of my issue WITHOUT cutting anything... And despite me insisting that they charge me something for their time, the technician refused and only asked that I go online and write a review of my experience. I now have a key when needed. Now days everyone is skeptical about dealers and service and getting sold repairs they don't need... This dealer could've have taken my car in, removed the wheel locks with their key, and charged me for the repair the FL dealers claimed needed to be done and I wouldn't have know any different.... Although this was an hour away, and in a different state, this is where I will take my vehicle when I need service done on my Ram.

This dealership is terrible especially in service. Had my 2022 RAM 1500 in for warranty service…read moreseveral times and when I call to setup the appointment I always let them know I need a loaner. When I come to drop off the truck they never have a loaner ready or they can get me one but I have to go to Hertz down the road, wait for and take the shuttle there and then wait 20+ minutes at hertz for them to get their act together and prep the vehicle, not to mention the hertz location has a bad sewer odor. Recently I was having issues with my gauge cluster and it had to be replaced. Tameron had my truck for a month while they ordered the new cluster, they gave it back to me and the dimming function wasn't working. They didn't believe me and had to do a side by side comparison with another RAM to see the difference. I mean come on your guys are that inexperienced they couldn't tell it was wrong? I have a transmission issue and they reprogrammed it once; it still clunks and they say "it's operating as designed". Stay away from this place and stay away from the Service Tech Dave. He repeatedly lies, promises he'll call back when a loaner is ready then doesn't and can't ever fix anything properly. Epic fail!

This GMC dealership is first class. From the time I inquired online I was called then set up an…read moreappointment to view my Yukon XL AT 4. Brought in my trade and got price I wanted on trade and wonderful deal on my new Yukon. Dennis was absolutely fabulous and went to big guy to personally discuss my deal. Antonio in financial department set up great bank got the deal done. In 3.5 hrs drove away. I highly recommend Tameron. Dave Z

The repair shop:…read more Let me start out by saying the people that work here including the manager Nick Smith are wonderful people. They would do what they can to make your visit as painless as possible. Sometimes it takes a little longer in the shop then I would like but the end product is that you won't have to come back for the same problem. Double check the work they do because they have been found to miss small items. They quickly resolve any issues that you may have. I only give them a four star rating because of the cost and the time it takes to get it right! Thank you Nick for all our your help and time, making my visit a lot more painless than it could've been. I will continue to recommend you and your team for a job well done.

How do you thank someone for helping you realize a goal you've set for yourself, and worked hard to…read moreachieve. The staff here, Been and Gayle were an amazing team, who went far and above what I would consider customer support from a car dealer. Their Christian values were evident as they walk me through the car buying process.. Never again will I nor my kids buy from anywhere else. I am truely satisfied, and highly recommend doing business here .

From the owner: We have been serving the Gulf Coast Exceeding our customers expectations since 1998. Locally Owned…read more& Operated. We work by appointment.