Tameron Service Department is terrible! They try to avoid providing any service they can deny…read more Not responsive to the customers needs. This is from the service manager, the "write-up" guys and the guys that actually work on the vehicles, or perhaps I should say "should work on the vehiicles". A JOKE. They seem to think any problem can be solved by lL"waiting" until it becomes a major warranty issue. And then they will delay that. Go somewhere else to buy the vehicle and get service at McConnell GMC or any dealer you can. Don't go to Tameron!!!....

My 2017 Buick enclave check engine light was on. I took the car to Tameron Buick GMC in Daphne, AL…read more for repairs. They diagnosed the problem as "Inspected found P0302 for cylinder 2 miss fire. Inspected found that the cylinder 2 coil has a broken two clip on it. Rec. to replace coil, inspected cylinder two, removed spark plug and found that the piston head had damage to it. Rec. to replace engine assembly due to internal failure to piston head." Est cost $11933.02 plus tax. I took the car to a local garage. They replaced the spark plugs, #2 ignition coil, and reset the PCM. They told me they did a compression test, scoped the cylinder and noted some carbon, other than that, everything was fine. Car runs great. If you take your car to Tameron Buick GMC, I'd get a second opinion before having them complete any major repairs.

DO NOT RECOMMEND - BUYER BEWARE…read more We bought a 2021 Hyundai Palisade from Sandy Sansing Ford & Lincoln in Daphne, AL about 5 months ago, along with the highest warranty they offer, because we needed a safe, reliable family vehicle. Last week the car started acting up. Day by day it got worse, and now the engine sounds like it's knocking / about to sling a rod. We immediately scheduled the earliest service appointment they had (Monday the 12th). By Thursday the 8th, the vehicle clearly wasn't safe to keep driving, so I called to see if we could bring it in early and get a loaner. I was very clear on the phone: * The car is in my boyfriend Gavin's name * He could not take off work (10-hour welding days near Mobile) * I would be dropping the vehicle off for him * I asked if that was okay -- and was told YES So I found a babysitter for our 7-month-old, drove an hour to the dealership, switched over my baby's car seat and belongings, signed paperwork, and was handed the loaner keys. Only AFTER all of that did they look at my license and say I couldn't drive the loaner because I'm not 21. Annoying? Yes. But I understood. So I asked the most logical question: Can Gavin come get the loaner since it's HIS car and HIS warranty? Answer: NO. They then told me: * Gavin couldn't get the loaner either * They weren't giving us a loaner at all * And because we "have another vehicle," it wasn't their problem To top it off, the loaner manager and a manager both told me this was "all my fault" because I supposedly misspoke -- even though everything I said was approved over the phone and I never once said I would be driving the loaner. Their solution? Take all my things back out Put my baby's car seat back in Get into a knocking, unsafe vehicle Drive it an hour back home All after paying good money for the vehicle and paying extra every month for the top warranty. We are a working family with a baby. We bought this SUV for reliability and peace of mind -- not to be blamed, dismissed, and stranded because of poor communication and zero accountability. If this is how Sandy Sansing treats customers AFTER the sale, imagine how little they care when you actually need help. We bought a family vehicle -- not a lifetime of excuses. please share !

I am extremely disappointed in the Sandy Sansing Ford dealership in Daphne, Alabama. We live in…read moreFoley. We purchased a 2025 Ford Ranger Sport on November 29. Within the first 70 miles the check engine light came on. We messaged our salesperson, Jason Findley, to let him know what was going on. He asked if we could come back to get it checked out and we agreed since we had to come back anyway for the water bottle and garage door opener we forgot. Since it was difficult to find where to plug the computer in to get the code and the service department was closed, we agreed to come back on Monday, December 1. My wife could not come back due to her work schedule so I showed up at 8:15 am on Monday. When I arrived I told Jennifer Buck in the service department that I was there to get my brand new truck looked at because the check engine light came on at 70 miles the day we purchased it. I immediately was met with an attitude and was told, "Well you need to take this to the other side." First off, what other side? I reiterated that this vehicle was purchased a couple days ago and I needed my brand new vehicle's check engine light looked at and resolved. She asked if I had an appointment. I stated again I just bought this vehicle on Saturday and I would like assistance. After gathering info, I was told it will be awhile and to have a seat. Reminder, I arrived at 8:15 am. Fast forward to 11 am, I was still waiting without any sort of updates. I was trying to be patient and understanding that the shop was probably busy. My wife texted me and said she got a text that the wait was estimated to be until 5:30 pm. My wife had to call three times before getting something other than voicemail. When my wife got Jennifer Buck on the third call she inquired why it was taking so long and said the dealership needed to provide a loaner or an Uber to get me back to Foley. Jennifer informed my wife that the dealership does not do loaners. As soon as Jennifer got off the line with my wife she instantly headed to the garage to check on my truck. At 11:11 am I saw a guy under the truck. I saw the mechanic pull what looked like an oil or fluid catch pan out from under my truck. Apparently the oil pressure switch had to be replaced. Come to find out, there was a loaner waiting for me at 9 am. A loaner supposedly the dealership does not do. Why was I not told there was a loaner? I had to rearrange my entire work schedule and morning to wait almost four hours for 30 minutes worth of work. I was given the keys to my truck by Jennifer and told I was good to go. I said ok but where is my paperwork for the service done? I was told the paperwork was not finished. I told her I was not leaving until I get paperwork. I was then told the mechanic is at lunch. I said I would wait. The mechanic who was standing next to me and Jennifer rolled his eyes. I told him I was not sure why he was rolling his eyes and he can walk away. I need my paperwork. After 20 minutes I got the paperwork from the sales manager in the finance department. This is the worst service we have ever received from any Sandy Sansing dealership. I am disappointed to be honest. I expected better customer service than what I received. To spend so much money on a vehicle just two days prior and to be treated poorly for an issue that was no fault of my own is ridiculous. The ball was dropped. Btw. Everyone else was great, our salesperson Jason was great

Went in with the intention to buy one truck, came out with Two Gerard Sims got us everything we…read morecould ask for and really took care of us. Wasn't excited with one of the finance people who I felt wasn't looking out for our best interest but again Gerard Got us back to the original finance guy Steve and we left with numbers we were happy to work with. I wasn't a fan of issues with another employee lying about Gerard being in on a day he was on vacation wasting our time having us wait for him but left happy with the outcome of getting the services I needed for my truck We did run into some issues with the title transfer for one of the vehicles we traded in but was very surprised when the owner called us to let us know he was working on it himself and with his help we were able to get it resolved very quickly I neeeded step bars put on both trucks because unfortunately I'm short but again Gerard came threw with helping us find the most cost efficient bars that would look great for each truck Both me and my husband are super happy with our purchases we really feel like we got the best deal So if your needing someone reliable I'd definitely ASK FOR GERARD SIMS he's the best one there to look out for you

Absolutely worst service I've ever had in my life, I have 3 free oil changes left at this location…read moreand I will not be using them. I would rather pay then ever visit this dealership again. Waited over 10 hours for an oil change and diagnostic.. wish there was a zero star rating

We were visiting from Texas and stopped in to at the Rav 4 Hybrids. Shannon Josey was our…read moresalesperson and she was so patient with us as we changed our minds and decided a Highlander might be a better fit. The deal was fast and fair, and my Highlander was delivered to me in TX within the week. I am very happy with the salesperson and would recommend Shannon to my friends for a great experience

My wife and I had a great experience at with eastern shore Toyota. Our salesman Lena Ibrahim was…read moreexcellent and efficient in the process from start to finish. She negotiated on our behalf without hesitation and didnt stop until we found a deal that worked for both parties. Great experience