DO NOT USE We dropped off a uniform to be dry cleaned and was told it would be ready two days later. Called to verify and lo and behold it's not ready. I was advised that it is "sent off" they do not do any dry cleaning services here. False advertising at its best. Sad that my son is going to get a negative grade because we were given wrong information. I would not recommend using this company. read more

I've been taking my husbands shirts here to be laundered and pressed every week for a year and only had one issue, which they caught, and held that shirt to be redone. They do send them out, as most places do these days, and they come back within a few days. Staff are friendly and they are open on Sat morning which is a plus. read more

Not only did they ruin a very expensive Santa suit they made me pay for it! I told them to use little cleaning fluid and if it could not be done to not clean it and let me know. i came in twice and called they told me that they called. Do they not realize cell phones keep all calls in a log until deleted. They did not call much less leave a message like they said. My messages are cleared and archived, nice try. They said they would try to reclean then called two days latter saying they would not. Now I paid for them to ruin the Santa . read more

Off The Rack Cleaners - Not clean and ruined - Dry Cleaning Near Me - Clarksville, Tennessee

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I needed my husband dress shirt pressed the day of the ball and no one could do it! I called these guys and she was like of course just come on in. I expected to drop it off and come back at the end of the day but she literally took it right out of my hands as I walked in and pressed it on the spot as I waited. Amazing customer service from the two lovely ladies working last Friday. They really saved me! read more

The worst cleaning experience I have ever had. They shredded a shirt (my favorite shirt) and only gave me 20 dollars compensation. Do not go here! read more

Using this cleaners for 3 years since moving to Clarksville. They pressed wrinkled creases into my pants and on redo the creases remained. Didn't fix the defective job. Looking for new cleaners. Staff were reluctant in correcting problem. I had to show another pair pants the same that they pressed correctly. They had pressed the pants numerous times previously. Unimpressed with customer service. read more

Don't expect your clothes back like they were promised. Don't expect a discount for having to wait a day or two. Once you get your clothes back they are nicely starched and the clothes hangers are not the cheap ones. Yes I would recommend this cleaners if yuh have time to wait on your clothes. read more

Definitely will not be returning back to this dry cleaner. Dropped off my dirty military dress uniform and picked up my dirty military dress uniform with additional dog or cat hair. I pretty much paid 15 dollars for a wire hanger. Will not be returning. read more

If I could rate .5 or NO STARS I would! My dress has been at this establishment for 3 days. They send your garments off to Rural Cleaners (FYI) Pick up day the dress is suppose to be ready at 5pm ..still not ready (an HOUR before close) & no one calls to let me know it's not ready, thank GOD I drove 7miles to see for myself and "pick it up".. guy claims the tag could have fallen off and we haven't received it on the truck. He also mentions the time on the ticket given is and "estimated" time, not an guarantee ... and if I needed it by a certain time I should've requested to "rush" the order(none of which was told to me upon dropping off the dress {the day he claims he wasn't there to tell me such info})..After making a call, he tells me their shop is closed and first thing in the morning he'll call and get it sent over: next day comes and their truck "supposedly" comes at 8:30am I return for pick up again, the dress arrives late... and PADDING IS MISSING along with a button on my WEDDING DRESS!.. *currently writing review as I wait for my dress to be fixed* 2hours before I have to drive 10hrs away for my wedding .. RIDICULOUSNESS ‍ read more