2021 Nov 17, 08:30; this is not a location i would ever normally visit since i never come to Greensboro. However, it was close to the dentist office where my daughter is getting some work done. As a former employee of Office Depot in Des moines Iowa, i know a great deal about the retail stores. Like how you have to memorize all the products you carry and their location s in the store. And the extreme training they put you through to make sure you give a customer a great experience experience. Knowing the product lines and being able to suggest various products bass on the customer needs as well as any connected products which the customer will need. Example.. buying a printer? Need ink, paper or toner. In visiting this location i see all the same qualities the company pushes. Clean and well organized store, products properly stocked and although a little understaffed, they have "roamers" looking to aid any customer with their needs. I found what i needed quickly and easily with a good price point. I would recommend this location. read more

Excellent service. We had a large emergency order placed and needed it quite quickly. The people working used all their resources to get the job done in a short amount of time. They were friendly and efficient. Would definitely recommend. read more

Currently leaving Office Depot after a rough day. Leslie cheered me up by providing excellent customer service and comic relief.

I love Office Depot and have been shopping at the various locations for many, many years. But not all locations are alike and customer service is not consistent across the stores. Customers vote with their feet, so the saying goes. The good: They are located within a few miles of my office in Greensboro. The not so good: Slow is the operative word for this Office Depot location in regards to the print/copy service. I sent an email one Saturday in June to one of the print service female representatives requesting a very easy order. I never received an email confirming receipt of my order. So, over one hour later, the representative has yet to respond to say, she received it or how long she expects the one copy to take. When I called the store to inquire, I was told she was out to lunch. The person answering the phone (also working in the same department) was unable to assist me either. What I chose to do: To cancel the order at OD. An email confirming my cancellation came 20 minutes later. Now what about my order: I chose to call a nearby Staples. The representative was pleasant and gave me an estimate of how long it would take to print ONE COPY. 5 minutes. And send an email response within 3 minutes, which reads: Thank you for your Staples Copy & Print order. Your order has been received. We may contact you to clarify any questions with your order. If you have any questions concerning your order, please contact us at XYZ. read more

Amea walked me through the photo printing process as I was completely lost. She was enthusiastic, patient, super informative and diligent. Will be returning! read more

I have been a happy customer of Office Depot for many years. My business card orders have always been satisfactory. Plus, it is always fun to browse through the stores. One store, that I know of, recently down-sized to approximately half of the retail space that they used to occupy. Thus, it is wise to check for product availability before driving a long distance. read more

Just had the best customer service experience ever. We had the pleasure of be assisted by Greg. A great guy who went above and beyond our expectations. We had some serious complications printing out important documents and he helped problem solve through each step. At the same time, his multitasking skills were on point because as he was helping us, he was helping several others at the same time. He cleared the line multiple times and all with the best attitude possible. Treating each and every customer as if there were the only one in the building. He informed us that he has been a loyal employee there for twelve years and counting. I don't understand how companies can ignore such great help. I could tell that he is unappreciated and probably under paid. I hope he has an evaluation coming his way. He deserves a raise and definitely a promotion. He has great leadership and organization skills that shouldn't be over looked! read more

Wouldn't waste your time with this specific location, specifically if you're looking to print. Just don't. Ordered on 7/15, called today, took 18 minutes on hold to get forwarded to "printing", and when they finally answered, asked to forward me again. Nope. Don't bother. Their website should have a huge red button that says "cancel order" not "reorder". read more