Worst inventory ever! There handheld shows desk furniture available however staff can't find it. Floor model isn't for sale even though they have 2 on the floor displayed. Do NOT shop here. Waist of time. read more

I used to have them print out my shipping labels for me. Today I walk in and they informed me that they have a $2.50 minimal for printing. So I got charged $2.50 for three pieces of paper to be printed. Sad that you have to gouge people in this day and age. I will never shop your damn store again and I'll make sure my wife's company drops their account. Was the $2.50 was worth it? read more

I go here all the time whenever I had need computers parts or office supplies I love this place always have what I have always friendly and always helpful read more

I was in a hurry and needed some printer ink fast. I called the location and the guy on the phone was quick to check the aisles to see if they had it. Sure enough, they had it! I drove over there, found it within seconds and was checked out quickly. There was only one lady in line ahead of me, but a worker ran over just to open up another cash register for me. Now THAT is service. Great job Office Depot!!!! read more

Custom printing at many office supply stores is frustrating. The Lake Mary location always calmly listens to my sometimes wacky ideas and makes things look even better than I imagined! read more

Very frustrated with this store. I dropped my laptop off for a repair 11 days ago. It is hard to be without my computer and it took days for the Lenovo person to even take a look at it. I did not even receive a call after they did, I had to call them, though of course I was promised a call. Then I was told they were in the process of ordering the parts. I asked for a quote for the repair and the troubles began. They can't give me a quote. They can't order any parts. They can't advise when the repair is to be completed as apparently they are at the mercy of a third party that is unreliable and unprofessional. It is my understanding they have called numerous times with no success. With the state of the world with covid and so many of us working from home getting this repair done in a timely manner is of the utmost importance. Everyday I spoke with Charlie that unsuccessfully tried to contact the 3rd party to obtain my quote and details of the service and everyday they tell me the same thing they can't reach anyone. How unprofessional of Office Depot to be at the mercy on one unreliable person. My frustration level is extreme and then Lee the MANAGER decided the best action would be to insult me and my intelligence. That was the last straw. I will pick up my laptop and bombard Office Depot Corporate Office and all social media to share what a truly terrible experience it is to work with this company. Never again! read more

Waited in line for nearly 15 min when there was only one person in front of me. There were 5 others working and they did not assist at all or help. Worst customer service I've ever received. Lady with short hair jumped on register and then talked to other guy who was working when I was still waiting. Management needs to be fixed to control their workers. Guests should come first read more

We needed a new commercial level printer/scanner at my real estate office. Lucky for us Warren was in available to assist us in finding the perfect machine for our needs. I strongly suggest you go see Warren to help you with your office needs and I am sure you will get the same great service! read more

Go see Charlie in the Tech Support center. I needed some old technology to fix a current problem and he was able to assist me...Great service above and beyond! read more

I had 12 project binders and Nic in the printing department helped me get them printed and bound. I had many changes to it before it was done but Nic seemed to have infinite patience. His positive attitude made a stressful project easier. read more

Every time I visit there, one or more of these happens: A wrong price or tag is put up, a wrong price comes up on an item (59.99 instead of 9.99), the cashier needs to wait for a manager to do an override, does not know how to put in a transaction, does it wrong, and has to done again or by a manager, an order was not ready when promised, a custom order was done incorrectly, and I have to come back again, They do it again for half price. Workers do not know what they have or where they are, wrong information about how their promotional systems work is given out, Clerks may say hello, but do not wait to find out what help you need. At the Cashier, I often need to walk way back in the store to where I purchased an item to prove a wrong price charged. The bar code and other information on the rewards key tag wears off easily and quickly. It is a five minute walk from where I live, and they often have a variety of good sale items. My Rewards card collects money for a gift card at the end of the year. These are the reasons why I go there so often. Otherwise, my favorite office store is Staples. There is a large "now hiring" sign in the window. There is a 12% unemployment rate here in Florida, retailers traditionally lay off workers this month on January. They keep closing or relocating stores. Something is wrong here. read more

Everyone is always very friendly and helpful when I am shopping in this store. If they don't stock it they are always willing to see if another location has it in or if they will be receiving it shortly. It makes getting my last minute supplies easier. read more

Had not been to this Office Depot before but went after work a couple weeks ago and really like it. I needed some items for my kids for college and the Manager who was helping me was very knowledgeable and helpful and I realized it was Colin from the OD in Winter Park. Had wondered what happened to him? There was a really angry customer that kept interrupting us and I felt so bad for him, but he handled the rude woman amazingly well. Will go back to this one all the time now. read more