I visited the Macedonia, OH location yesterday to print funeral programs. We had the pleasure of being assisted by Kain. He was Awesome! I say this because he was patient, kind, and very easy going. He let us know of different paper options as well as ways to cut down on costs. During our time of bereavement, I so appreciate having Kain go above and beyond to assist us and make it easy to do business with Office Depot. read more

Wow, the store was virtually empty with the exception of a few customers at the copy center. I asked the gentleman working the front counter where an item would be and he shared with me that they don't carry it but he would show me what they have. No offer to look online for the item to see if he could make a sale today. Lo and behold the item is available online. He was informed that the item is available online and only then did he want to make a sale for his store. If your store is or isn't busy take a moment to help the customer and make the sale. I just ordered it online from another retailer. read more

Solon Officemax is a great place for business needs. I have gone to other Office Max stores and the service is less to be desired. I usually get blueprints made there and they have them completed and ready for pick up way before time promised. Keep up the good work!! read more

This is for the Macedonia Ohio store. I needed binding done on a manual that was coming apart. The printing section was very busy, so a very nice lady (I neglected to get her name) from the main checkout counter came over, helped me, put a larger comb binding on and didn't charge me!! All with a smile on her face!! Wonderful customer service.....thank you. read more

This place is great! Staff is super accommodating, really , unbelievable low prices and "deals" available! My legal needs , printing , copying, pdf formatting literally take minutes to do here and very inexpensive. Love this place read more

Although Officemax is a chain, I really like this particular store. The store is well-organized, clean and inviting. This location is my go-to for office supplies. I have recently started my own small business, and the employees here were very helpful in recommending basic supplies and answering my questions. read more

Overall: Nice clean store with good selection for office supplies and helpful employees. Selection & Availability: 3 stars. They tend to sell out of the items on promotion. Customer Service: 4 stars. They were generally helpful, but one guy was more worried about changing price tags than helping. read more

Lousy customer service. Employees seem to have a chip on their shoulders. Copy guy is excellent. Damaged and incompletely assembled furniture on display. Price tags don't match up with merchandize read more

Officemax - Office Equipment Near Me - Macedonia, Ohio

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I'm so grateful for the amazing customer service from this store! I had a print job I needed done and was having a hard time anywhere else, came in to this store hoping they did printing and they do! Regina was the employee that helped me and literally was one of the most helpful, patient, and kind staff I've ever met. I was stressed about my project getting done and she handled it like a pro and even gave me a call like I asked to assure me everything was good! I'm returning to this store for all of these needs from now on! read more

Copy machines not working or out of paper. Slow nonchalant attitude amongst staff. Will avoid this place in the future.

Great store, always has what I need at a reasonable price. The workers are SO attentive and knowledgeable.

Poor customer service. I live 30 minutes away, was told to come in after explaining my project to the rep then when I arrive, I had to wait 30 minutes to go over my needs because not enough people were staffed. FINALLY I'm talking to the same person who told me to come in and he tells me they can't help me that day. Awful. Never shop here. read more