I do not shop often at Williams Sonoma unless I am looking for a specific kitchen item. This store…read moreis well organized, and items are displayed to showcase premium brands . There is a wide selection of high-quality cookware, cutlery, bakeware, and specialty kitchen gadgets. When we visited they were offering freshly brewed lattes or coffees. This store also has a large selection of home furnishings, sofas, dining tables, rugs, and lighting. The item I was looking for was on display and within a few minutes the clerk got one from the store room. Service was excellent and everyone was very helpful.

Great selection of high end kitchen items. High end does equal high end pricing. Love this place…read morebut, I suggest going here knowing what you want otherwise it maybe overwhelming. You might see things here that you don't see anywhere else. Employees are very helpful and eager to help.

I am so happy that our company deals with this company. I know that whoever I will be talking to…read morewill be so friendly and helpful! They are wonderful!

So I don't usually write reviews for good or for bad but I had to warn the general public about…read morethis scam company. DO NOT use them for anything. If I could give this business negative stars, I would. That's how bad they are. Not only do they 100% not stand behind any of their products or services, they over bill and are rude when over billing needs to be corrected. Obviously, this is horrible company because they can't keep any staff for more than a couple months. We have had a new representative from Imagetec every 6 months or sooner. I finally started warning the new reps we have had to start looking for a new job ASAP because they will be quitting very soon. We finally had to unplug our $10,000.00 printer after it couldn't be hooked up to the system they installed after it stopped working 2 years ago. Finally, we pushed it into the corner and guess what? We still get a bill each month along with a big pile of excuses. We finally hired another IT company to come in and fix the giant IT mess that Imagetec created (at the tune of another $10k). It's been over 2 years since our system failed (the system they installed) and we have paid for a product they can't make work. Repeated emails and phone calls go unanswered. In fact 2 months ago we reached out to find yet another solution to their problem and still no response, no help. Repeatedly, they have put our business at a stand still with no offers for solutions. Thankfully, we've always been able to figure things out on our own or they could have easily put us out of business. Seriously, I have been in customer service for 38 years, this is the worst of the worst. RUN... RUN away..!!!!

Great customer service! Went above and beyond to make sure our delivery was smooth and effortless!…read moreThank you!

Wasted trip. Took a damaged window screen in for repair. Got to back of store and woman was helping…read moreanother customer. She was looking at the computer trying to find something. After a few minutes I could hear two other employees in the back talking. Then I looked down a hardware aisle and another employee was leaning against a shelf looking at his cell phone. After another 3 minutes I gave up and left noticing there were no other customers in the store. Told check out person I gave up waiting. Went to True Value in Berkeley and greeted as I walked in and had receipt in hand and out the door in just a few minutes. They will get my hardware business from now on.

Customer service here is great. When I was there to buy some products to stain a door they were…read morevery helpful with suggestions. And today an order I placed at Ace.com got messed up because part of my order was cancelled and the employees at this store took the time to straighten it out. They went above and beyond.

Very expensive, staff are not very helpful. Went to buy a broom after looking on line, found one of…read moreless quality and was more expensive then the good one I found online. Just go to the Ace on cermak and you'll get what you need. Besides the manager Tony is always helpful and will find you what you need when in doubt.

OK, so here is what I learned from this experience. I had come here during Christmas last year and…read moremy husband's quote was, "What happened in here - a hurricane?" There was stuff thrown everywhere and we glanced around and waked out. Fast forward to now. I had bought some things at the Broadview store and just needed to make a quick return. I figured, "Well, this one is closer." Came in here to make the return and it was fine. There were a few things I wanted to find to see if they what I returned in a different size. We figured, "What the heck" and looked around. My opinion is better now of this location. Maybe they saw some of the negative reviews and cleaned up their act? I dunno. I tend to think many of these discount stores can get crazy and messy later in the day. My advice would be to come when they open. (Ironically, we did come later in the evening and I was expecting the worst. Was pleasantly surprised at how organized it was!) My husband's favorite find was a pair of running shoes for $40. I found a bunch of random black blouses to go with pants I already have. Either way, I did end up finding some great stuff and it was not disorganized at all. I will give it another chance - but as not to dash my hopes - will probably come in early when they open!

This review isn't for the Ross, this Ross is pretty terrible, and it's practically empty, But it's…read moreabout 10 AM on a Wednesday, and the lovely black lady who greeted me was so kind, and her personality was so great that she actually made you want to come back to this Ross. I should have gotten her name, but I know she had curly hair. He personality was so welcoming and so kind I just had to leave this review for her, not to mention that we own the same pair of matching blue boots!!

Ace Hardware (Buikema's) - Naperville, around 8:40 PM this morning February 4th…read more I had a great start with the first cashier who was genuinely helpful showing me how to use coupons in the Ace app. But she got pulled away to handle something with another customer and asked another employee to finish checking me out and apply the remaining discounts. That second employee (older woman, blonde hair pulled back, glasses) made a very obvious full-body "really?/come on" reaction and rolled her eyes while I was pulling up the last coupon. She used a rude tone, pointed the scanner at my phone impatiently, and acted annoyed the entire time I was trying to show the final discount. I asked calmly if she was aggravated that I used coupons. She walked away while responding, wouldn't engage, and said I "misinterpreted" her with her back turned. It was crass and uncomfortable -- especially since I was polite and simply using the store's own app discounts. I shop here because I expect friendly, respectful service. I hope management addresses how customers are treated when using coupons. I'm not trying to play the senior citizen card but I am near 65 and I do fuss with apps. I wasn't born with a cell phone in my hand!

Longtime Customer, but Disappointed by Recent Service ChargeI've been a customer of Fullers…read moreHardware ever since I moved to Clarendon Hills, and over the years, I've relied on them not just for hardware needs but also for home repair services. They've always been helpful, knowledgeable, and a great local resource -- which I really value. However, my most recent experience in October 2024 and May 2025 left me a bit disappointed. A heavy picture had fallen in our bedroom, and since I couldn't lift it myself, I called Fullers for help. They sent two people, who re-hung the picture in about 10 minutes. I also asked them to recaulk a small section (about 10 inches) in the shower, which took another 10 minutes. I was surprised to receive a bill for $175.00. I assumed this was a minimum service charge, and I paid it, but it still felt quite steep for a total of roughly 20 minutes of relatively simple work. The first week in May 2025, I called and told them the calking they had done was again in bad shape and been done right the first time. They sent someone. Took 10 minutes to repair and charged me another $175.00. I called to complain.was given no relief and I think was treated discourteously. While I appreciate the responsiveness a of the service, I think it would be helpful if the pricing structure -- especially for small jobs -- was more transparent. I won't call them again for minor home repairs in the future. There is a saying often heard in Hinsdale---"I've been 'Fullerized'. Now I know what it means. Caveat Emptor