Ordered a 2024 bronco, got a call telling me it was ready went down next day they still had to put…read moreparts on told me they needed 600+ to do something that should have been done at the factory Ima so I waited 8 hrs for this and cleaning to be done,also was told they could give me more money off if I got the factory discount paper from my former employer I did and the same amount was charged when I picked it up,they did take money off when I ordered but showing the paper didn't take any more off, was told they did that when it was ordered, so not sure why I even needed discount paper, my advice go somewhere else.

In June of 2023, I purchased a 2016 Kia Sorento from Cochran Chevy with a 6 month, 6,000 mile…read morepowertrain warranty. About 2 weeks after I bought it, the car would intermittently make a loud sound and begin bucking when down shifting. I called Cochran and brought it in to be looked at. The mechanic kept the car for the entire weekend, and eventually replicated and experienced the bucking. He identified the problem was the transmission. We asked to have it repaired under the warranty, but the mechanic told us "because it's intermittent, good luck proving it to the warranty company". We began to argue with the sales manager that we didn't want the car anymore since they weren't going to fix it. After some back and forth, the sales manager agreed to return the car, but we had to purchase another vehicle. We bought a 2016 Hyundai Santa Fe for an extra 4k on top of the Sorento's return price in July of 2023. Over the next year, we took the Santa Fe to Cochran Ford in Butler for oil changes, and it was inspected by this location in June of 2024. On July 3, 2024, the engine shot a rod and the engine was damaged. We found pieces of the rod/engine on the road and in the engine bay. After getting quotes upwards of 20k to replace the engine, we contacted Cochran to see if they would work with us on possibly trying to trade this in - being that they sold it to us 12 months ago and I only put 8k miles on it. The car, in total, has 97k miles. The salesman told us he'd check with his manager, and never called us back. We've called multiple times and left messages, and no one will call us back. ABSOLUTELY DO NOT TRUST CARS FROM COCHRAN. They do NOT stand by their warranty, they do NOT stand by their cars, and they do NOT stand by their customers. On the flip side, Diehl Automotive in Butler talked with us multiple times on the phone, and offered us trade in on the broken Santa Fe, when they owed us nothing. Please take your business to Diehl Automotive or at the very least, STAY AWAY FROM COCHRAN.

We were looking for a used car for our teenage son. After visiting multiple other dealers around…read moreButler and Cranberry we walked into Baglier Mazda pretty frustrated with the entire car buying process. We had a particularly bad experience with very pushy sales people at another local dealer. We met Shawn and our outlook on the process changed dramatically. He listened to what we were looking for, respected the budget we gave him, and helped us compare options which ultimately helped us land on the perfect car for our son. We also worked with Jason on a day that Shawn was off and the continuity of service never changed. The entire process from looking to paperwork and pickup was easy and painless! We will go to Baglier Mazda first when looking for our next car.

Bought a jeep rubicon. Even though I was told I would get free inspections as long as I owned the…read morejeep, it was not inspected when they sold it to me. Did not notice for a week. Took it to my own mechanic and it failed. No license plate bulb and the kit was missing to put one on. Door stop for the tail gate is missing. Had to pay extra to have them wire a universal license plate bulb on plus the inspection. I feel these things should have been taken care of before they sold it

Working with Garrett at the dealership was hands down the best car-buying experience we've ever…read morehad. From the moment we walked in, he made us feel comfortable, informed, and never pressured. Garrett truly listens--he took the time to understand exactly what we were looking for, walked us through all of our options, and patiently answered every question we had (and we had a lot!). What really stood out was his honesty and transparency. He broke down every detail clearly and made the entire process smooth from start to finish. We never once felt rushed or upsold. Garrett genuinely cared that we drove off with the right car--not just any car--and it showed. If you're shopping for a vehicle and want someone who is knowledgeable, trustworthy, and genuinely enjoyable to work with, ask for Garrett. He turned what can be a stressful experience into something we actually enjoyed. Thank you!

I don't likie to give bad reviews, but this one is a long time coming…read more Do not buy a car here. I had issues at the start purchasing my Trailblazer 2023 new. They added on all kinds of extra charges, and did not tell me, rushed me through the process and when finished, my car payments were much higher than what they should have been. I managed to go through all the protocol to get my money back from them, but they gave it back. If you purchase, watch those extra fees! Secondly, my 2023 Trailblazer had to be towed to the closest chevy dealership to me (or it would cost me extra to have towed more than 25 miles) - we are on the second day, not looked at yet, and they won't give me a loaner until they look at the car. I understand they can be busy, but I need to be at work and no one will help me with a loaner. Not the chevy dealership I purchased from because I had it towed to the closest dealership, and not the chevy dealership its at now. If you need service or help with your vehicle, don't expect to get it. They promise you the world and give you nothing in return. A two year old car and now the transmission may not be any good. The car isn't used excessivly, as I work from home but two days a week and only use it locally. Unbelievable.

My partner and I came to this dealership casually looking at a VW Tiguan to test drive. We didn't…read morehave to buy - it was more of a whim. We met with Josh Philips, who we loved immediately. He was down to earth and not pressuring at all - totally understood what we were looking for and was extremely friendly. We left and test drove a few other brands of cars and ultimately returned to Diehl when we knew we wanted the Tiguan. After some reasonable back and forth on trade in price for my existing car, Josh and another gentleman, Corey, helped us get down to a number that we were happy with paying for a monthly payment. I seriously cannot express how much fun we had in this experience. We had great conversation with these individuals while also getting exactly what we wanted in a car and trade in value. Couldn't speak more highly of this group of people. Go to Diehl!

Stay away from Dehl VW of Butler unless you want ripped off. It's pretty bad when you go in for…read morewarranty work and they still end up breaking it off in your a$$. I went in this past October to buy my wife a new Atlas, told them what I wanted and they gave me an outrages price and tried to up sell me to a 26 instead of the 25 my wife wanted. It's pretty sad when I can spend $370 for a one way flight to Baltimore and purchase the vehicle and save 10k with incentives and lower interest rate and drive it home the same day knowing that the Dealer 8 miles from my house could've had my business but wanted to screw me rawdog style. These ballbagS lost my business forever. The salesmen to the service department is a joke, the parts guy is pretty good, and nice building (But that's like putting lipstick on a pig..) everything else is a $hit show. And it's always nice when the service joke Hillary talks down to you like you're a dumb a$$. Probably takes her 2 hours to paint that face on every morning after the walk of shame, save yourself some aggravation and go to Wexford VW. Because you'll get screwed at Dehl. No deal Dehl...

Great employees and reasonable prices. I went to test drive a vehicle and they had just filled the…read moretank. They didn't ask me for more than the sticker price, which was more than understandable given the global increase of prices following the pandemic as well as the work that the owner had put into it himself. I had brought a close friend of mine who had previously worked with cars to help steer me right, but he also did a good job of speaking plainly and coming off as human. Car salespeople, especially in used cars, get a reputation as being oily people but the owner was straight to the point and transparent. He lent us the time, space, and manpower to look over the body, underside, and internal workings. Speaking of other car dealers, the vehicle I ended up driving away in was one of the nicest used cars in the area, especially considering its price. It's been a good few months since I had purchased the vehicle and it has felt good and held up well. If you are looking buy a car in the north western Pennsylvania area in a good condition for a good price, I would recommend Wallace Family Motors. I drove an hour and a half and it was well worth the journey.

Dishonest business model fixing wrecked vehicles and hiding known issues just to make a buck!…read moreAsked to fix issues in ethical manner and quickly got defensive and pointed me to their attorney. What are we hiding that we need an attorney on speed dial????

I stopped in yesterday to check out a pre-owned Ineos Grenadier that I saw online. I called the…read moredealership and was directed to Mark in sales, and asked if I could come up and take a look at it, and he said sure, and told me he would pull it out and park it in front of the dealership for me. When I arrived, the vehicle was right out front. Mark was very cool, he said they are a no-pressure dealership, and he handed me the key and gave me a printout of the CarFax, and asked me if I wanted to take it for a test drive. After putting on a license plate, I was able to take it for a solo test drive. Afterwards we chatted a little bit about pricing and such. It is a very unique model, and I am glad I was able to check it out. THANKS to Mark for a very professional experience . . . Cheers!

Decent experience... until it wasn't. The buying process at…read moreBaglier was smooth and friendly. I appreciated the staff (Jeff Hartzell & Geno Malloy) and the overall experience--until I realized within just a few hours that the A/C in my vehicle wasn't working. I called as soon as they opened the next day. That issue was never mentioned during the sale. I understand the vehicle was sold as-is, but basic functionality like air conditioning should have been disclosed. When I reached out immediately, there was no real effort to make things right--just a suggestion to bring it back in, with no commitment to covering any cost. That changed the experience for me and left us feeling deceived. Additional discoveries when I got home: 1 dead key fob, fluids low/not topped off. Coolant was nearly empty (but not the fix for the a/c) and windshield washer fluid empty. It's the little things that elevate a sales experience and worth recommending to others. I still appreciated the no-pressure approach during the sale, but I'd recommend that anyone buying used here double-check every detail and ask clearly about key systems before finalizing anything.

Great place to go for personal service and a surprisingly fine selection of vehicles, all newer and…read morein very nice shape. The business is a very small operation, run by 2 men. The are honest and know what they are doing. They are not out to rip off their neighbors, the way some dealerships do. I expected some hole in the wall, but I was extremely caught off guard. The community of Butler needs businesses like this to continue to grow.

I was not happy with this car dealership. I was too young and stupid to realize they were being…read moredeceptive by changing the price of the car when I was ready to sign the papers. The man told me that the bank wouldn't do the car loan unless they added $500 to the price of the car. Then a few years later we purchased a minivan from them. It was a decent price, but tons of problems that ended up costing us a fortune. Lyndora Auto Sales will never, ever get me to purchase anything from them ever! Horribly dishonest and not trustworthy at all.