We were looking for a used car for our teenage son. After visiting multiple other dealers around…read moreButler and Cranberry we walked into Baglier Mazda pretty frustrated with the entire car buying process. We had a particularly bad experience with very pushy sales people at another local dealer. We met Shawn and our outlook on the process changed dramatically. He listened to what we were looking for, respected the budget we gave him, and helped us compare options which ultimately helped us land on the perfect car for our son. We also worked with Jason on a day that Shawn was off and the continuity of service never changed. The entire process from looking to paperwork and pickup was easy and painless! We will go to Baglier Mazda first when looking for our next car.

Bought a jeep rubicon. Even though I was told I would get free inspections as long as I owned the…read morejeep, it was not inspected when they sold it to me. Did not notice for a week. Took it to my own mechanic and it failed. No license plate bulb and the kit was missing to put one on. Door stop for the tail gate is missing. Had to pay extra to have them wire a universal license plate bulb on plus the inspection. I feel these things should have been taken care of before they sold it

I came across Mike Kelly Kia via a Facebook group. I've been searching for a Telluride for months…read morewith little luck. My hometown Kia in Orlando, FL are selling Tellurides (the Selluride!) at $7k-$10k over MSRP. I don't know about you, but paying over MSRP for a vehicle sounds like crazy talk. I exchanged texts with Chad Gibbons and he was constantly professional and reassuring that everything would be taken care of to the exact terms they were presenting to me. No bait and switch. When I went to pay for the Telluride, it ACTUALLY CAME OUT CHEAPER per month than originally quoted. Working with Mike Kelly Kia was a dream car buying experience. It was quick, honest, and well worth the $58 plane ticket from Orlando to PA. After getting the Telluride, I'm convinced it's the perfect vehicle. After working with Mike Kelly, I'm convinced they are the perfect vehicle seller. Customer for life.

AVOID! Their misdiagnosis cost me almost $500. Sold me a new battery when the battery wasn't the…read moreissue. Got home and realized nothing had been resolved. Went without a car for several days. Service refused to refund me the diagnosis fee even though the actual issue was covered under my extended warranty.

Stay away from Dehl VW of Butler unless you want ripped off. It's pretty bad when you go in for…read morewarranty work and they still end up breaking it off in your a$$. I went in this past October to buy my wife a new Atlas, told them what I wanted and they gave me an outrages price and tried to up sell me to a 26 instead of the 25 my wife wanted. It's pretty sad when I can spend $370 for a one way flight to Baltimore and purchase the vehicle and save 10k with incentives and lower interest rate and drive it home the same day knowing that the Dealer 8 miles from my house could've had my business but wanted to screw me rawdog style. These ballbagS lost my business forever. The salesmen to the service department is a joke, the parts guy is pretty good, and nice building (But that's like putting lipstick on a pig..) everything else is a $hit show. And it's always nice when the service joke Hillary talks down to you like you're a dumb a$$. Probably takes her 2 hours to paint that face on every morning after the walk of shame, save yourself some aggravation and go to Wexford VW. Because you'll get screwed at Dehl. No deal Dehl...

AVOID AT ALL COST - Diehl Automotive Group has no regard for their customers…read more I brought my new Ram RHO (which I purchased at Diehl Chrysler Dodge Jeep RAM of Robinson - Diehl Automotive Group) in on (6/18/25) for a tire rotation & the technicians were evidently taking turns abusing my new truck. I had an appointment for 8:00 AM. At about NOON (4 hours later) I decided to check the Ram Connect app & noticed that my truck had been driven approximately 20 miles since I dropped it off. So, I immediately contacted the service tech and asked for an update. I was told that the alignment wasn't done yet. I then informed the service technician that my truck has already been driven 20 miles since I dropped it off and that someone was exceeding the speed limits (114 MPH to be exact - see photos) The service technician stated that a couple of techs had to drive it to see if it pulled to the right in order to check the alignment. This is complete BS because they actually were using the launch control feature and performance recording which records their actions. They were doing 0-60 runs at a top speed on 114 MPH and .71g acceleration (typical driving is .2g). So, I brought my new vehicle off at Diehl Chrysler Dodge Jeep RAM of Robinson for a tire rotation & alignment check and they took it out and beat on it while i waited for 4.5 hours during which time they only completed a tire rotation. I have been a loyal customer to this dealership for over 10 years with ALL of my vehicles service and have purchased a couple here as well. There was NO APOLOGY and did not even care that the technicians were out beating on my new truck for fun. I filed a complaint with FCA Stellantis North America & waiting on a resolution from them. I also filed a complaint with Diehl Automotive Group & was contacted by Matt Miller (Service Rep) who immediately attempted to inform me that the milage on the Ram Connect app is not accurate & the truck probably wasn't driven 20 miles. I then reminded him that there was a photo of the dash taken by the dealership when i dropped it off. There was also a photo taken at pickup which confirmed that, in fact, that it had been driven 20 miles. I explained to him that the Service counter (Logan Powell) told me that there were 2 different mechanics drove my vehicle in order to "check the alignment". They didn't care at all that the mechanics were out joy riding in my Ram RHO and just said that once it leaves the front, it's "out of their hands". Matt Miller then told me that he was unaware of this information and would look into it. I then received a call back from Matt Miller the next day. He started off by saying that he trusts his guys and they told him that they didn't go out & drive my Ram (except to "check the alignment"). So, instead of getting to the bottom of finding out who is out DRIVING CUSTOMER'S VEHICLES RECKLESSLY AT 114 MPH ON PUBLIC ROADS, he just backed up the employees who just said that they didn't do it. Matt Miller Even went as far to tell me that he visited the dealership & the head performance vehicle mechanic "looked him in the eye" so he believes that he was telling the truth. I then asked if he was at the dealership (which he was very hesitant to answer). I kept pushing for an answer & he told me that he was there looking into the situation at 10:30 AM on 6/19. I didn't even speak with Matt Miller until 1:49 PM that day and he only had a phone conversation at that point, so he is already CAUGHT IN A LIE. He then told me that the performance screen ALWAYS records data & that the information recorded was not from the mechanics. I informed him that I never used the performance features because I wanted to break in the vehicle properly & go through a few oil changes before testing performance. I also informed him that all of the performance results have all shown ZERO since i purchased the truck AND was all ZERO when i dropped the truck off. Matt Miller then informed me that he had messaged the engineer that designed the vehicle (this call was at 3:03 PM on Friday June 20) and that the engineer confirmed that the performance screen always records info & I was wrong. I then asked for a copy of the correspondence so that I can confirm this. Matt Miller then changed his answer & said it was a phone call. So, I asked for the name of the engineer & time of the call & was then told that I don't need to know that information. Again, this was just ANOTHER LIE by Diehl Automotive Group. At this point, I realized that this dealership absolutely does not care about their loyal customers or the dangerous actions of their employees. I sincerely hope that Corina S. Diehl does not condone this behavior at her dealerships & I sincerely hope that SHE actually cares that a LOYAL customer for over a decade (not to mention that I just spent $90k on a new truck there) is just discarded like trash after exposing wrongdoings of her employees. I intent to continue to pursue this s

Great employees and reasonable prices. I went to test drive a vehicle and they had just filled the…read moretank. They didn't ask me for more than the sticker price, which was more than understandable given the global increase of prices following the pandemic as well as the work that the owner had put into it himself. I had brought a close friend of mine who had previously worked with cars to help steer me right, but he also did a good job of speaking plainly and coming off as human. Car salespeople, especially in used cars, get a reputation as being oily people but the owner was straight to the point and transparent. He lent us the time, space, and manpower to look over the body, underside, and internal workings. Speaking of other car dealers, the vehicle I ended up driving away in was one of the nicest used cars in the area, especially considering its price. It's been a good few months since I had purchased the vehicle and it has felt good and held up well. If you are looking buy a car in the north western Pennsylvania area in a good condition for a good price, I would recommend Wallace Family Motors. I drove an hour and a half and it was well worth the journey.

Dishonest business model fixing wrecked vehicles and hiding known issues just to make a buck!…read moreAsked to fix issues in ethical manner and quickly got defensive and pointed me to their attorney. What are we hiding that we need an attorney on speed dial????

I stopped in yesterday to check out a pre-owned Ineos Grenadier that I saw online. I called the…read moredealership and was directed to Mark in sales, and asked if I could come up and take a look at it, and he said sure, and told me he would pull it out and park it in front of the dealership for me. When I arrived, the vehicle was right out front. Mark was very cool, he said they are a no-pressure dealership, and he handed me the key and gave me a printout of the CarFax, and asked me if I wanted to take it for a test drive. After putting on a license plate, I was able to take it for a solo test drive. Afterwards we chatted a little bit about pricing and such. It is a very unique model, and I am glad I was able to check it out. THANKS to Mark for a very professional experience . . . Cheers!

Drove 2 hours to look at a vehicle they couldn't sell. The lady had no clue what was going on.read more