They charged me $230.00 for a repair that lasted 3 days and would not refund my repair. Just…read morebasically said my problem. Do Not Use This Service!!!!!

straight up. this guy needs to go back to school. i purchased a laptop from this guy. after 10 days…read morei brought it back because it stopped working. when i brought it back, also brought an older computer to have it checked out. the older computer had an extra battery. he looked at it switched batteries to check out the older laptop. after he exchanged the broken laptop and helped putting the older laptop in the bag i had both laptops in and left. when i got home later i couldn't find the extra battery. i searched my car and the house. two weeks later i returned the 2nd laptop because it also stopped working. i returned and brought the laptop back and asked if i left the battery from the older laptop. he said, no. when i handed the 2nd laptop to him and he handed me the 3rd laptop. i took it home and charged it up only find out this 3rd computer wasn't working at all. i then took it to another repair store only find out that it didn't have a hard drive and the screws weren't even in the back of the 3rd computer. save yourself and good someplace else.

My computer died and I needed guidance as to what to do Melanie came to the apartment we decided on…read morea rebuilt computer with solid state hard drive. She held my hand throughout the installation and set up and the cost was quite reasonable. I would recommend their services to anyone who needs computer assistance and or repair.!! Charles

They do a great job with computer repairs and buliding new systems.Melanie the owner is very…read morepersonable and responsiveness customer service and helped our company with important projects.I would highly recommend them.S Greenhaw.

They fixed my issue in one day. Reasonable prices as well. Not overly friendly but I wasn't there…read morefor making friends :-) Recommended!

I broke the screen of my $2000 laptop (Dell XPS 15), and they were able to fix it within a week…read more They were courteous and they knew their stuff. Great service!

The Google reviews are laughably fake. I don't know if the astronomical markup is a joke I'm not in…read moreon, but I didn't find it funny. I also didn't find it funny being held hostage over negotiating said price and the attitude and gaslighting that follows. Doesn't matter to me, but I imagine that a lot of wealth has been extracted from the local elderly community by this place based upon how they treat knowledgeable folks with computers. Avoid this place. At the minimum they will have the highest prices in town and you will be saving yourself money by simply not showing up. Seriously. Don't throw money away. Be an adult.

If I could give zero stars, I would. My boyfriend took his PC to Cooper Systems last week to get…read morediagnostics and to get it working again. He is a highly qualified project manager for a security, data and technologies company who works with cameras, wiring, and other equipment daily. He sought out a company with experience in PC repairs and wanted to support a small local business. He was treated with disrespect and discrimination the second he stepped into the place. When he asked questions about pricing, they assumed he could not afford things, after he had already spend near $700. In addition to everything else, the case was returned to him with a damaged screw. This company overpriced the "work" that they did on the PC and REFUSED to provide an itemized receipt when asked for a pricing breakdown on what was actually wrong with the PC. They only have an accountant present one day a week and have promised the receipt this upcoming week...we will see. My boyfriend asked for what they worked on and fixed and Larry responded with vague answers. Initially he was charged $294 for diagnostics and to get the PC running again. Then later on they charged him an additional $392 for an update on one thing that they were shaky on describing to him. They also wanted to charge him an additional $100 to flip the power supply upside down (remove 4 screws and put them back in). He refused this service as he has taken apart the PC before and has prior knowledge. It is unclear without the itemized receipt if this charge was added or not. It truly saddens me that a business be run so poorly and with so much racial bias. If you are in need of a computer service stay as far away from Cooper Systems as possible. They enjoy taking money from hard working people. I have a book recommendation for Larry, the employee that treated my boyfriend with such disrespect: "White Fragility: Why it is so hard for white people to talk about racism." It is only 192 pages so I am hoping he will be able to handle it and explore the biases he is holding onto. When speaking to Mike about the racial bias that was exhibited he claims they will do better, and I surely hope they do. Greg Macintyre did a great job with his work and apologizing for the poor customer service exhibited by his coworkers. Still not sure what Greg did, without the itemized receipt, but when getting the PC running again he made sure my boyfriend had another cord to ensure working.

This business only serves BUSINESSES and not individuals however the person who took my call was…read morepatient and caring.

Advatek is my go-to for my computer issues. They are know their stuff and are very friendly.read more

Russ is the absolute best. I called him with a very strange request on an old computer. He did not…read moreshy away from the challenge he welcomed it. Where everyone else I spoke to told me no Russ said sure bring it in and lets see what we can do. This was a wonderful experience and Russ knows his stuff. He will be my computer guy from now on. Cheers to you Russ!!!! UP THE IRONS!!!!!!!!

Russ was very patient and knowledgeable about the different types of issues and all of the upcoming…read moretechnology. He ended up helping me with my hard drive on my main work computer and helping with my issues on my laptop. Definitely would recommend!!!

Highly recommend! They always do an amazing job with all of our computer issues. Thank you…read moreTechHaven for your dedication to solving our issues

From the owner: Our vision is a testament to our mission: to create a safe, efficient, and delightful digital…read moreenvironment that interweaves seamlessly with every facet of your life. With the tech landscape ever-changing, we pledge to deliver innovative and reliable solutions tailored to the unique needs of each individual client. Founded on the principle that technology should enhance your life, not complicate it, TechHaven Solutions LLC stands proudly on over 40 years of combined industry experience. Our team, led by tech visionary Carey Adams, President and Zach Coleman, Vice President, are composed of passionate IT professionals dedicated to providing tailored support that speaks directly to the needs of our customers.