They have had my car for nearly three weeks for a minor repair (bird strike) and will not be…read morestraightforward about the repairs. They lied about the progress being made when in fact, they haven't even started working on it yet. I'm livid, and each time I talk to the owner they are "waiting on a part". I learned from a very reliable source that they were not aware of any parts actually ordered at this point. I will be calling the BBB at 8:00am on July 30, 2025. Absolutely do not recommend this place!!!

My daughter had an unfortunate merger between her car and the one ahead of her at a stop light…read more Thankfully the knowledge and expertise of the folks at Gatwood came to the rescue. They are a "preferred partner" with my insurance company, so any discrepancies, credits, or delays were instantly communicated to insurance and handled quickly. Huge props go to Charlie Bradley, the body shop tech that worked so hard to make the car look better than new! AMAZING WORK! Couldn't be happier.

This is the best place in Hattiesburg! David (and the staff at Caliber Collision) on King Road was…read morecaring and helpful, getting the repairs completed quickly! My car looks fantastic!

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

I was in a collision and went through them as recommended by progressive. Everyone I dealt with was…read moreextremely professional and thorough. I got text updates on where my vehicle was in the process and it was very easy. I'm surprised by the negative reviews, my experience was with ease and I'm so thankful because having a broken car is never fun. Thanks again!

We used Joe Hudson for collision repair as they were associated with our insurance provider, USAA…read more The repairs took longer than projected and when we returned with potential follow-on complications from the repairs, we were politely informed that there was no way the leak in our rear door, which was repaired, was related. We took our vehicle to a nearby repair shop who quickly identified and fixed the out-of-place grommet at no cost and the leak was fixed. Could not be more emphatic to avoid Joe Hudson if you have a vote with your insurance. Customer service and standing by your work absolutely matter.

Michelle is the sweetest. Made me feel comfortable as a woman at a repair shop! My car is running…read morelike new.

Reason why they are getting such a low score I was told multiply times they would spray the bed of…read moremy truck for no charge when I pick my truck up they stayed they couldn't do it and that it would cost more for them to do it..... They have Nickled and dimed me for more money when I paid upfront do not pay until they have finished the job or they will do a crappy job

Went in thinking this was a good 4x4 shop but they really could not help me. They did some minor…read morework but we had to go back and have them redo what was done, it wasn't cheap. However, when we took our vehicle back to get the same thing done they got us in and did not charge us for the work. Service guy was very helpful and understanding.

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

My review is not about a repair but more about customer service. I was headed to do an inspection…read morefor my job 3 hours away. I had a low tire pressure light come on out the blue. I looked for somewhere along my route to stop immediately. I saw Paul's Body Shop. I dropped in and asked if someone could check my tires. The gentleman was very helpful. He checked my tires and added air. I asked how much for his services. He said no charge. I appreciate this level of customer service. It is rare. If I needed a body shop, I would certainly try them.

This is a family owned business. If your looking for someone to give you personal service, this is…read morethe place. Amazing paint and body work. They are a State Farm approved Body Shop and the only one within a 50mile radius. That includes Jackson, Brandon, Mendenhall, Magee, Madison, and more. Samantha is the office manager. She is young, very pretty, sweet and willing to go the extra mile to make the customer happy. George Paul and his son Mark are the owners and operators. They have been in this business for over 40 years. They also have a very good relationship with all of the auto insurance companies and are trusted and known to do excellent work. But their first loyalty is to the customer. I would say that George Paul's Body Shop is the very best place to take your wrecked automotive needs.

These folks are awesome! They're so professional and reasonably priced. Made my car look good as…read morenew!! Highly recommend.

Thank you Affordable My 5 yr old Tahoe looks brand new…read moreagain. Your work is flawless Customer service was top notch. I will recomend you to everyone I know.