excellent experience. Staff is patient and kind with pets. Good job with the groomingread more

These girls do a fabulous job. I have been taking my three fir babies to Shaggy Paws for several…read moreyears. They always look and smell wonderful. They love going for their spa days. My corgi goes in for the furminator treatment and she looks gorgeous when she comes out. I highly recommend these ladies for your furry friends.

Can't say enough about Pam's pet grooming. I originally met Pam at another grooming salon in Dover…read morethat no longer exists. She is a sweet, gentle, smart, EXCELLENT groomer! My 13 year old Yorkie is delicate and needs extra care. She always takes the time to talk to me and ask me about any concerns with my fur baby. Pam's Pet Grooming is in an adorable little white house on N. DuPont Highway (Rt. 13) right north of Redners Market. The grooming area is neat and extremely clean. My dog is only there for under 2hrs. Pam always calls me right away when he is done. Her prices are great. My dog is always cut exactly how I ask for! He is a sweet smelling, neat, clean, nails clipped, scarf decorated, tail wagging happy boy when I pick him up!

This place needs to reevaluate their staff. I could tell my dog was manhandled. When he was picked…read moreup, he looked traumatized. Dr. Crook diagnosed him with diabetes, but yet wouldn't provide any lab results, confirming it. After the treatment began, my dog's body just started to deteriorate. This doctor had the worst attitude.......in general, This place was a horrible experience. Please take care of your babies and don't let this doctor near them. Update, my dog is dead

I absolutely love Duck Creek. They are never too busy to take my old man in. They always treat us…read moregood from food, to constant shots for to his allergy problem, vetsulin for his diabetes, needles just everything. They saved my little man's life literally. They are so amazing! Dr. Crooke is amazing and their techs are the best. Maria a tech there is a doll. So encouraging!! Thank you guys always much love, Ali and Monkey

Doctors are good at what they do!!! I guess I'm a bit disgruntled about the cost of services in…read moreboth Kent & Sussex Counties for the care of "any" pet. I pay more for my dog than I do myself on an out of pocket comparison.

They killed two of my cats and they could put your animals at risk too. A number of years ago one…read moreof my cats became ill, this place was are regular place but weren't open (Sunday). We took ill cat to the animal hospital. There we learned our cat had an enlarged heart and needed to be on meds. We went for a follow up a week later and they demanded we take the cat off the heart meds even though we told them the animal hospital stressed the cat needed to be on them. Two weeks later our cat passed away. Fast forward to today, chalk the first one up to honest mistake. This next mistake, unforgivable. My elderly cat (16 yo) came in due to a drop in weight. Concerned they did blood work and a host of other tests. They said the cat was just old and otherwise it was in "top health." A number of months pass and she slowly losses more energy and develops an eye infection. Again this place was unavailable to see my cat but could squeeze it in for an extra hundred bucks. I again am forced to take her to the animal hospital. There they look at her file and said not only does she most likely have CANCER, but her one lung is gone, and she has FAILING kidneys. Again, this isn't something they did tests for, this is something already in her file that Governors Animal Hospital REFUSED and NEGLECTED to ever tell me about. Don't take your animal here, they are not safe. They will lie to you, and they will charge you top dollar to do so.

Many thanks to everyone at Forest Ave animal hospital. The entire staff is helpful and considerateread more

All my dogs have been seen by the vets at FAAH. They and their vet techs are kind, compassionate,…read moreand love what they do. All my dogs have had top notch care by Dr. Gaines and her team are so knowledgeable. My Philip Alexander (pittie) loves to go to the vet to see his friends there!

Daisy Maisy Dog pet Sat for us this week. They did an awesome job! Extremely professional and…read moreresponsive. My dogs loved them. Even my shy cat Simon came over for some love. We have alrrady scheduled our next trip with Daisy Maisy end of this month.

The vet's and staff wonderful. This morning We lost our…read morebeloved Scout. She was treated with such kindness and compassion, I can not thank them enough. We will miss her forever.

I brought my two cats in for what should have been a routine annual wellness visit, and it turned…read moreinto one of the most unprofessional veterinary experiences I've ever had. During the appointment, the veterinarian, a short older caucasian woman, repeatedly yelled at the veterinary technicians in front of us. The entire room became visibly tense, and MY GIRLS - MY FIVE YEAR OLD SPAYED CATS WHO ARE MY ONLY CHILDREN - who had already been stressed by being in an unfamiliar environment... became even more agitated. No animal should be examined in an environment where staff are being screamed at. The veterinarian whom I believe her name was Dr. Gallagher, then raised her voice toward me and instructed me to stay away from my own cat because she claimed she knew my cat would scratch me. This was particularly inappropriate considering she had never met me or my cat before that day. My cat's behavior was far more likely a response to the chaotic, high-stress atmosphere that had been created in the exam room. I remained respectful and civil throughout the visit because I did not want to escalate the situation or create additional stress for my pets. However, I left feeling shocked by how both the staff and I were treated. The veterinary technicians deserved far better than to be spoken to that way, and so did the clients. This experience fell well below the level of professionalism I expect from a veterinary practice. Unfortunately, instead of feeling confident in my pets' care, I left feeling uncomfortable, embarrassed, and disappointed. I sincerely hope the practice addresses this behavior because neither employees nor clients should have to experience it.

The owner is both caring and professional in their treatment of your pet. A great company to do…read morebusiness with!