Working with Quality Image Embroidery has been an amazing experience! Despite the supply and demand…read moreissues at the time or my ordering, Mike and his crew were working very diligently to fulfill my requests. The people are amazing and their work in phenomenal! The products that they produce are outstanding in quality and the people that produce it are even better :)

AWESOME AWESOME AWESOME!! Here are a few of the items I got embroidered at Quality Image…read moreEmbroidery. They are amazing! I am extremely satisfied with my product and service. The owner of this shop is Mike and he does an outstanding job! He was very fast and efficient! I recommend anyone looking to get their items embroidered to come here. He has a wide selection of items in his store as well from shirts to tote bags to hats that you can have embroidered with just about anything. He can help you customize anything you'd like. I'd like to thank Mike for being so helpful! I give mikes customer service skills 100%! It's always nice to work with someone that gives the aloha spirit through their attitude as well as their product! Thanks again! I look forward to shopping with you again in the near future! I'll be sure to recommend your company to all my family and friends

Highly disappointed in the service, sign doesn't say that it's closed on December 23. It's the…read moreholiday season so make sure your signage is up to date. There was a man inside and he didn't have the decency to open the door to explain. Please get it together, be more professional and have better work ethic! Very very disappointed to say the least.

The shirts came out OK but the shirt material is very thick and stiff so not the most comfortable…read more They are getting two stars because their communication and customer service is horrible. You basically manage them, otherwise expect no communication unless it's about payment.

I would love to address the incredible customer service from Davalynn at creative arts Hawaii. She…read morehas been phenomenal at not only answering my questions in a friendly and punctual manner, but she also worked together with me to create custom T-shirt's that I am proud of. Their generosity was not only reflected in their outpouring of excellent customer service, but also in the discount that my order received following the Maui wildfires. If you are interested in creating products uniquely your own, I cannot recommend Davalynn at Creative Arts enough. They are professional, friendly, thoughtful and efficient. I will happily recommend them to anyone I meet. Mahalo mahalo mahalo! :)

In 2013 we went to this store and I wanted the shirt on display, did not have XXL. I purchased a…read morefew other shirts. One tank top when I got home (TX) waged it and several holes appeared in the shirt. Emailed several times to store to get a replacement and never was able to get one sent to me. This month sept 2014 we were back and I took my shirt with me, they replaced it with no question. The shirt I got to replace it, the decal is coming off the front. Still did not have the XXL I was still trying to get:-(

Highly recommend! I worked with the owner Ashley directly on a custom bulk hat order for work and…read moreshe made the process so easy for me. She fully helped me with the design process from start to finish - I had a vague idea of what I wanted but I was a bit unsure of the specifics. Her expertise and patience helped calm my worries about this big order. She was quick to get back to me if I had any questions and my order arrived on time. The hat was a huge hit with my coworkers and I plan to order again from her in the future. It's always a bonus to support local and especially Maui right now.

What a blessing! I highly recommend!! Ashley responded…read morewithout delay, was easy to work with, very reasonable, and her embroidery work was excellent and professional! She added our logo into new work uniforms and her completed work impressed all of us. She will be our 'go to' from now on. Thank you Ashley! You will be hearing from us very soon with more requests.

Well I found this company on Yelp, and they are a true testament of the power of Yelp! I ordered…read morebags and hand towels from them for the guest who were planning to be at our wedding and headed to a luau afterwards. I wanted the guest to have a bag, hand towel, hand sanitizer, thank-you card, bubbles, and a cold carry cup for after the wedding! We ordered a wedding cake, so in case the guest wanted to take a slice "to-go" they would have a bag to transport it in... This company communicates great through e-mail and they made sure our items reached the wedding coordinator at no extra cost!!! When I arrived to Maui and saw the bags I almost cried... Nothing like seeing your vision exactly like you visualized it! I highly recommend this company... I had a wonderful experience with them!

Great great great people. I had a order for a memorial shirt for a friend's funeral. With the short…read morenotice and hand drawn design they came thru and made a 100 shirts in a week. I appreciate there hard work. They will be my only spot in Maui to print. Mahalo

These folks are attentive but give you space to shop endlessly looking through unique and beautiful…read morebolts of fabric! The store is clean & the aisles are wide, just screaming that you take some time to slow down and look through their offerings. Previous reviews mention high prices but I don't find that to be the case at all. You get what you pay for. I am in love with this store and will only be shopping here when we come back ( which is often) to the islands. That settles that! Mahalo. .

I lovvvvvve the unique fabric choices at this store. The owner takes pride in her fabric choices…read morefor her store and it shows. The price point for the fabrics are a little higher than other stores around the island, but you see it in the quality and variety here. Super nice owner who knows here stuff.

I could not be more pleased with Double Portion and how they came through in a clutch. The…read moreoriginal order from another company was cancelled at the last minute without explanation. I went in to see Aaron and ask if they could do a rush order ... and of course he said yes and he got it done in a day! I will never use any other company for custom hats. Amazing service and quality of hats. Thanks Double Portion!

Awesome hats. 3D Embroidery is first class! Mahalos for a great and affordable product.read more

On vacation decided to visit. Loved this store. Lots of fabric including novelty fabric and…read moreHawaiian print. The staff was friendly and allowed me to browse freely. I bought a good lot of fabric.

They have a very good selection of fabrics. Lots of specialty items, too. Fabric for outdoor…read moreprojects, draperies, and notions that can be hard to find in other places. LOTS of wonderful Hawaiian prints! Sometimes I just wander among the fabrics. The friendliness of service does fluctuate depending on which associates are in the store today. It used to get me down, but now I'm braced for it so it doesn't bother me. (Even the unfriendliest one is much nicer and more helpful than the owner at Simply Naturals in Honoka'a!) Something I LOVE about the store is they have socially conscious projects. They run frequent Make a Duffle Bag group sessions, and they provide the material, the pattern, the machines, and guidance. The Duffle Bags go to local children who get taken from troubled homes and placed in Foster Care. The Duffle Bags mean the children don't have to put their stuff in black plastic garbage bag when they leave their home. They also have an ongoing Give a Girl a Dress. You can donate fabric or be part of the sewing project, to make dresses for little girls in Africa who dress in rags or go naked. Girls who dress in rags are more likely to be taken for human trafficking and sex slavery. The dresses are thoughtfully made so they can fit a girl as she grows up. Prices are fair, and there's a wide range of prices. Premium fabrics are premium priced, and lesser fabrics are lesser priced.

If Google let me give negative stars, I'd still ask for more…read more I'm always fair when I post reviews -- I'm not out here trying to ruin anyone's childhood dreams. But good grief, this business has the reliability of a toddler with a sugar crash. I drove a long distance to visit this shop. My partner drove here twice. And every time the place was closed during normal business hours. No sign. No explanation. Not even a sad little sticky note that says, "Oops, my bad." The owner even had the lack of integrity to tell my partner that she would be there today. Hilarious. At this point, I'm convinced the shop is run like a speakeasy: If you know, you know. If you don't, well... good luck, traveler. So, I asked around town. Turns out, the locals know exactly what's going on: Apparently the shop owner is... how do I put this delicately... the human equivalent of a mosquito at a barbecue. Everyone I talked to implied they wish she'd just let someone else take over -- someone who actually wants customers instead of treating them like an optional side quest. You'd think a business owner would occasionally... I don't know... open the business? But no. She's running this place like a part-time hobby she actively resents. And the lack of communication? Chef's kiss. She doesn't even bother to explain why she's never open. At this point, I half expect the shop hours to eventually read: OPEN: When the stars align CLOSED: Always MAYBE: If Mercury is in retrograde AND she feels like it To say she's giving the town a bad reputation is an understatement. This shop is basically the retail equivalent of stepping in gum. Sticky, annoying, and somehow still your problem even though you didn't ask for it. I won't be back. Ever. And you can bet I'll be telling this story everywhere -- Yelp, Google, Facebook, LinkedIn, the back of cereal boxes, cave walls... whatever it takes. This store owner isn't just unprofessional -- she's a full-on case study in how not to run a business. Honestly, at this point, a tumbleweed would be a more reliable proprietor.

Ditto on the other1star review. I also drove over to Honokaa to pick up an item for a gift. Store…read morewas closed at 1 pm on Thursday - no reason stated and nothing on recording. Spoke to owner on Friday and she apologized and said she was out of town. I asked if she would be open next day on Saturday and she assured me, yes, will be here at 10am. Drove over from Waimea at 12 pm on Saturday and again closed with no sign and no reason on recording. Walked around and spoke to local residents who said, yeah, haven't seen her, she kind of comes in when she wants to. So I decided, no more. Very unprofessional. Will NOT shop here again. Instead went to Waipio Valley Artworks where staff was very friendly and helpful.... And was actually there at the time stated for hours of operation. What a concept, huh?