I have been using this Leslie's for our pool supplies for the last 3 years…read more I have nothing but the best service and experiences here. Ashley has been the store manager the entire time and has gone above and beyond for us. I love that the chemicals are much higher quality that other places Example Leslie's shock has 76% available chlorine to the 50% available you could buy at walmart or other places. So for the extra buck you get more product! I have also ordered some custom equipment as well, Ashley has brought in a new light housing and some great solar lights toys as well. She went out of her way to track down from other stores multiple items and get them in for me.

Leslie's has the worst customer service. I dropped my pool cleaner off to be worked on at the…read morebeginning of April and was told it would be about 2 weeks and I am now looking at them having it for 6 weeks and my husband went in the other day to see how much longer and they said they had no idea, they haven't even looked at it yet, but mine will be one of the first to be looked at whenever they get around to it. No calls, no updates, no apology, nothing. This store has been terrible since Ashley left.

Horrible at returning calls to set up any service. They built our pool but awful service follow…read moreup...find a different pool company!!

We installed a pool this summer with Classic and I can not say enough about them. The service was…read moreawesome, the quality was terrific and folks were really easy to work with. They worked hard, fought through a very wet June and got the pool in on schedule. I would recommend Classic to anyone!

My husband and I recently bought our home that came with an above ground pool. We called several of…read morethe pool companies around town but no one would touch an above ground pool. Found Jason "Pool Dudes" on Yelp and he was quick to respond and come out. In a matter of days, our pool was beautiful!!! He called to make sure we were happy and enjoying it. He is reasonably priced plus offers discounts to Military. I'm so so happy!!!

From the owner: Pool Dudes: Your Trusted Partner for Pool Cleaning & Repair At Pool Dudes, we specialize in…read moredelivering top-quality pool cleaning and repair services that go beyond the basics. As a certified and reliable provider, we take pride in offering personalized care tailored to meet the unique needs of each pool owner. What sets us apart is our commitment to excellence, punctuality, and customer satisfaction. Whether it’s routine maintenance, complex repairs, or seasonal services, you can trust Pool Dudes to keep your pool in pristine condition year-round. With expert certifications, high-quality tools, and a passion for delivering exceptional results, Pool Dudes ensures crystal-clear waters and a seamless customer experience. Our eco-friendly practices and attention to detail make us the ideal choice for homeowners, apartment complexes, and community pools. Experience the Pool Dudes difference—where professionalism meets pool perfection. Clean it, bruh!

Wow! Kevin and his team were a dream to work with. Great communication, upfront pricing, stayed…read moreon schedule and delivered a top of the line product. When we were told they were the best in town, they were not lying. From day one dig to completely done-15 days.

This review is past due , but still haven't forgotten the over charging for service that required…read morezero work. I had our hot tub winterized and left for the winter. when we got back the lid had blown open. I am not sure whose fault that was, but after hours of cleaning and filling I discovered a leak. I took off the cover and found where it was leaking behind the insulation. i called Continental and asked them to come take a look to see if they could repair the leak. A serviceman came out for 5 minutes and told me they couldn't do anything. Little did I know they charged my credit card $300.00 and would not refund it when questioned

I hired Tyler's Pool and Home care for snow removal for two properties in Omaha. They did an…read moreabsolutely fantastic job. They were always very prompt and thorough. They were also quick to arrive after it stopped snowing. I would highly recommend Tyler's Pool and Home Care. They have a very strong work ethic, great follow-up, and great attention to detail. Although I only used them for snow removal, I would guess that their pool maintenance and carpet cleaning services would be excellent as well.

I would love to leave a great review for this company, because I have heard nothing but amazing…read morethings about them, but unfortunately I can't because apparently they don't have want or need for more business. I called and left 2 messages last week to get a quote to have our pool opened for the season. By Friday I never received a call back.... I'm thinking, "okay, no big deal, it is after all Memorial Day weekend and I'm sure they're either enjoying a long weekend or completely swamped right?" So I patiently waited. When I hadn't heard back via a phone call, I noticed on their website that you can also contact them by email, so I write a short and simple email with my contact information.... and guess what? STILL no reply. I am rather disappointed and feel as though my business would be best suited with a company who has prompt response time to ready and eager customers. It really is too bad.

People that are calling this company racist is nonsense. We had a beautiful pool put in and happy w…read moreit. My wife is black, I'm asian, everyone from front counter person, pool cleaner, installers , and to the owner, have been nothing but kind and respectful with zero hints of racism.

I'm so disappointed. For the 2nd time, Casey never showed for a scheduled appointment. There will…read moreNOT be a 3rd chance. If you need an excellent pool company, call Aqua Palace in CB.Poo

I'm leaving this review to document my experience with Platinum Pool Service. Unfortunately, the…read moreservice we received was extremely disappointing. Despite multiple visits, the pool and spa were never properly repaired -- the thermostat was not fixed, the pH levels were not balanced, and the system ultimately failed inspection. We have the inspector's report confirming these issues. Communication with the office was one of the biggest challenges. Rebecca, in particular, was consistently rude, dismissive, and unprofessional during multiple phone calls. Instead of helping resolve the issues, she often spoke in a condescending tone and made the process even more difficult. Several of the technicians privately mentioned they have had similar issues dealing with her, which only reinforced our experience. Attempts to reach the owner went unanswered, and calls to Jonathan, one of the technicians, were not returned. Because the spa still wasn't working after repeated visits, I paid Jonathan $50 in cash just to get it operational -- yet the problems continued. Nothing was fully resolved, and we were left with a failed inspection and an unusable pool and spa. We will be submitting all documentation to the BBB, including the inspection report and communication records. Based on our experience, I cannot recommend this company.

Claimed to be 2-3 weeks out before they could make it, showed up 2 days later unannounced and I…read morewasn't ready for them. Charged me 100 dollars. Wouldn't recommend them

We paid up front for 50% of the total costs and then 45% as asked by the President, Aaron. His team…read moredug a hole on my yard over 7 months ago and have not been back to my property since. Unresponsive to phone calls, texts, and emails. This has been an absolute nightmare. I don't understand how this company is still in business

We did our research. In September of 2021 there were over 200 Google reviews for this company and…read morethey were 4.8 out of 5 stars positive. Let's just say that they've had $120,000 of our money for 2 years and we are not the only ones. There is no way that the current positive reviews are real. We paid 50% in October of 2021 and then 45% in March which was in the contract. We were to be swimming in July of 2021 but that did not happen. It is now 2 years later and the project is still not completed. They do not reply to calls, text messages or emails. I have mostly worked with Erik & Allen who are not owners but they are a big part of the problem. I would imagine that they just relay what they are being told by the owners, Aaron Stanger and his wife. WOWT / Mike McKnight just did a story on them and this is nothing short of a ponzi scheme in my opinion. Crazy thing is, they seemed to be a legit pool contractor before 2021. They claim labor shortages but they keep taking on new contracts and getting 95% of the money while promising a pool in 90 days. People have had liens put against their property due to the concrete contractors & plaster installers not getting paid by Premier. I am at the end of my rope. The contract says that I cannot post this without notifying them first. I have notified them and I am done. This has put a strain on every area of my life.