I moved here month and the half ago, and been doing some serious research trying to find a good eye…read moreDoctor Found EyeShop Optical close to where I lived, decided to give them a tried This is located with other businesses, so there is a huge parking lot, so parking isn't an issue. Walking in, immediately Cam (staff) say "Hi", feels very welcoming, Amanda (staff) not serving me but also say Hi Since it was my first time, Cam likes to get some information from me regarding for my past history, took about 20-25 minutes He carefully explained everything to me, I feel comfortable enough to asked him anything, since I just moved here, I already spent so much for moving, so I wanted to make sure the cost of everything is within my budget. Cam was super nice, unlike some other businesses staffs, you tell them you have a budget and they like nah...no, you not spending money here, move on. You know what I mean? But not here. Met with Dr. Cynthia, very nice lady, she explained to me every details about my eyes, and what I need. Once again I feel very comfortable ask her any questions I had in mind. After the visited, I went out and pick out the frame I like, they have to order it for me. Now I don't know how Columbus work, they told me it will take a week and the half. I'm like wa???? Week and the half? Where is it coming from? Cam (staff) told me is from Cincinnati. That's it??? Week and the half?? ‍ I'm from the cities, when I needed my glasses, I can have it latest by tomorrow, I guess I'm in a small town now, I have to wait. Cam told me he always tell people week and the half, just incase, but normally only take a week, but stillllllllllll....a week is a long time. lol A week goes by, and they sent me the wrong frame. Seriously? Now I have to wait for another week...OMG! This taken forever...well to me is forever. I'm from NYC, we like to do things quick But, you all may wonder why, since I ran into some issues, why am I still giving them 5 stars. I'll tell you, Dr. Cynthia, Cam, Amanda and Dana, they all super nice people, and they care, service is 5/5 We all can easily find an Eye Doctor offices, probably one just around your corner, but not easy to find someone that care. As long as I lives in Columbus, this is my to go office

If you call for an appointment, and they ask for your insurance information, don't bother giving it…read moreto them because they don't check if they accept it until you show up at the appointment! Then they check and tell you they don't accept your insurance. Wasted a week for that nonsense. Why take information that you don't use?

I started out at PVC back in 2002 under Dr. Gregory Nixon and am still a huge fan. I cannot…read moreremember the opportunity when he passed me onto Dr. Brad Johnson and truthfully, it doesn't matter. The service, experiences, expertise and care has been exceptional every year under each doctor. The support staff has also been excellent. In recent years I see a LOT of new faces but again, the experience is flawless. The only piece of feedback when I do call to order lenses is I get asked what I wear and typically when I call I'm at work (hey gang..... you're in front of your system and my records - help me out... ;) ) Yesterday's wait time was a bit delayed again, not by much. Maybe 10 minutes delayed in what...16 years? I'll take it. My fiance goes to PVC now and he too has great experiences with the staff. I used to be so specific only seeing one doctor and over the years you let it go and I've seem a majority of them whenever something would happen and I needed immediate care. ALL of them are very reasonable and very much partner with you on care for your eyes. I trust my care with any of them. Huge huge fan of Professional VisionCare. Please consider getting on Dr Johnson's books and you'll be more than happy with your experience. Great service and great care for your eyes!

WARNING - Don't go to this Optometrist. They are way overpriced and not helpful once they get your…read moremoney. They prescribed Acuvue contact lenses. They were over $1000 and I was told I would get a $300 rebate from Acuvue. I tried to get the rebate from Acuvue and had difficulty. Acuvue has no contact numbers or email. I contacted Professional Vision Care and they were not helpful. At this point I contacted the Better Business Bureau and am will be contacting one of the news channels for assistance. To reiterate, do not go to this Business!

I like the honesty and simplicity of working with the doctors. No pressure to upgrade or…read morebuy new if it isn't needed. And Nisha is great when it comes to time and style recommendations!

Professional, polite and extremely clean. It felt like I was the first ever guest to enter their…read moreclinic it was untouched. Staff went above and beyond to ensure my questions were answered, even printed off some papers for me of some makeup recommendations for sensitive eyes. Wow- so pleased I visited and would recommend

Everyone at Optimal Eye Care is phenomenal at what they do and how they engage with their patients…read morethroughout the entire patient experience is second to none! From the smile that greets you when you walk in, to the excellent doctors that have patience to solve even the slightest change in vision needs to the team that helps with everything post-exam. I'm so lucky to have found this team to help me with all of my vision needs! You can't go wrong by choosing this team!

My wife and I have been going here for 5 years. Very thorough and professional. The techs are…read moreespecially friendly and helpful when selecting frames and lenses.

Threatened to send me to collections in 2023 over a $10 copay from 2019. I never received a bill…read more When I requested an invoice, it showed an address that doesn't exist. They also only sent half of my services to my insurance, costing me extra money out of pocket.

The staff is friendly-I've been to a few eye doctors in my lifetime, and this has been my favorite…read moreplace to go in Columbus - originally, I found it incredibly convenient since it has two locations - downtown and in Polaris, so it was convenient as I worked in one area, and lived close to the other. Now, I visit one, since work and home have collided. A pleasant happenstance!

What an amazing place!! I had an awesome time here. Who says that about a dr appointment?! Everyone…read morewas super kind. The doctors were so helpful. I felt really taken care of. I ordered new glasses that look great. I definitely recommend coming here for an eye doctor.

I arrived for my 2:40 appointment at 2:30. I was not taken back to begin my appointment until 3:00…read more There was a new employee being trained and he was far too new to be leading the new patient intake. Dr. Cooley was great and very informative. However, my appointment was over 2 hours long. By the time dr. Cooley was done seeing me I didn't even have time to pick out lenses. This was my first time at this office, and honestly will probably be my last.

Great people who truly care about what they do. Been going to them for years now and feel grateful…read moreto have an eye doctor that can be trusted

Always a great experience. Excellent staff and I wouldn't go anywhere else! They are on the cutting…read moreedge of eye treatment with the most up to date technology, and the knowledge to use it. Eye care is a lot less stressful than it used to be!

I have been going here and seeing Dr Reed for over 10 years now. Great care and great people! I…read morecould not imagine going anywhere else.

My $700 glasses were under 200 down the road and online. Bifocals are up close only. (VERY close)…read moreShowed screen shots and was told too "Too bad" in a nice way. One star add for being nice. Lol