Called they never answered the phone, so I walked 2.6 miles carrying all of my luggage. Give them a 0 for zero service.

Every time these people come to pick me up, the van has dried blood on the top of the roof portion inside of the van, and it has been happening for months, the same exact blood batter and they come and pick up clients in this van blood-borne pathogens floating all in the air and they charge you for this. They really need to clean these vans out because we are paying them to pick us up and to have a van that has blood dried up everywhere. That is insane. read more

I have been so blessed for transportation and also the dispatches. Thanks so much for what you do for us even when it's cold outside you come and get us. All I want to say thanks so much for what everyone does to the Ohio valley cab services it makes so happy that I can go to my appointments. read more

Rip off company. They just charged me $109 for a 30 minute fare from the ER In Marietta to my house. The ambulance took me there at 3am this morning and this was my only option to get home. NEVER AGAIN!! read more

this is the third and last time I get left for hours at the hospital . I don't understand why you guys do this to me what did I do ? It's not like I can walk home ! read more

They don't even answer the damn phone when you are tring to call to schedule or ask about a pick up. Most likely will never use their service foe the very 1st time even ... smh shouldn't even be called a cab service . Like nswer your phone read more

My son is scheduled tomorrow morning for surgery in Columbus, and this company was scheduled to pick us up today to take us. They canceled on us twice without notifying us. Had to be there today for blood work for his surgery in the morning, and they completely screwed us on that. I was lucky to find alternative transportation. I highly recommend avoiding this place at all costs. Unprofessional, I have no idea how they are still in business. Please avoid this company at all costs. You may never get to where you need to go because they'll cancel on you without telling you. read more

This is the 5th time this company has left me standing out in the cold for over an hour and never showed up, the call center isn't even in the mid Ohio valley and they do not contact the actual drivers, they rely on a broken automated system, never showed up and ended up having to walk 7 miles home. read more

We generally use Uber or Lyft but there were no drivers. We called the only cab company and service was beyond bad. We called at 4 and was tols pick up by 420-425. We called back several times to check on status and it just kept saying not assigned and when we spoke to a person they just apologized. We missed our 530 dinner reservation and at 545 we decided to walk to some place near hotel. At 615 we got a call from a taxi driver that they were on the call to pick us up. We cancelled the taxi and had they told us they had no drivers until 6 we could of planned for it. I do not recommend this company. read more

Showed up over two hours late. unacceptable. No after hours person to speak to at all. Don't waste your time.

I called marietta ohio valley company yesterday for a ride to work... they showed up in plenty of time, and I'd used this service 3 other times with only one kind of bad experience... well, yesterday was the worst! The old man who picked me up was BEYOND inappropriate. He had disgusting music blaring, I mean blaring, then would not stfu, and never turned the music down. I was honestly wondering if he was trying his hardest to only be inappropriate because his topic of conversation, that was clearly unwanted by me, was politics... then one liner jokes that were NOT funny. He tried to shake my hand, couldnt do it because the cab smelled so bad I couldnt even breathe I wasnt about to touch a strangers hand. That was awkward. I mean I'm paying for a ride,I shouldnt have to be harassed by some old man trying to impress a young woman. I felt I shouldnt have had to pay because he made me so uncomfortable. I do not recommend using this service!!! Too many drivers that are not woman friendly! When it comes to picking up young woman, yall old men need to watch yourselves!!!! read more

The person who answered the call is rude. It sounds like I own her some money. She said it will take 40 minutes to pick me up. They refused to pick me up after I ask them to give me a call if the driver arrive. Never use it again! read more