I had knee/leg surgery with Dr. DeBoo on Monday, August 22, 2016. Having high expectations, I was skeptical about the overall surgery, and concerned about the effects of anesthetic (sick, dizzy, head aches, etc). From registration to post-operative processes, I was greatly impressed with the staff. The nurse that cared for me thru the process was exceptional (attentive, caring and considerate as well as social), the anesthesiologist was efficient and caring and communicating what he was doing, and Dr. DeBoo was great! After surgery they helped keep me comfortable and told me of post operative care. Overall, outstanding experience and I highly recommend both the staff as well as Dr. DeBoo and the Ohio Valley Surgical team. Thank you! Chris H. read more

First visit with Jennifer Daniels MD went well. She thoroughly discussed my breast cancer and possible lymph surgery. I was impressed with her detailed assessment and what to expect. She scheduled me for a CT scan, and RFID. Done within days. It started down hill after that, week after week not scheduled for surgery. I was told the scheduler was off and wait for a call. Another week not scheduled. I called Scheduler not there again that day and I needed a cardiac release before surgery could be scheduled. I called my heart doctor never received a request so called dr office got the request form and he got me in right away and faxed the release. Still not scheduled ... I called Dr Daniels office heart dr sent cardiac release why haven't I been scheduled for surgery? I was told scheduler is Only there thru Monday-Wed. Another week went by and scheduler not there. So I finally went to the office and complained isn't there someone else who can schedule my surgery? Well yes but they said the doctor took my file home! What? I finally got the call and surgery scheduled June 1st. Okay Then a few days later I was called surgery moved to May 28 then the night before surgery they called and moved surgery now on May 29 and finally Had the lumpectomy for breast cancer and 3 lymph nodes removed. Follow-up visit with Dr Daniels had huge swelling in armpit. Dr Daniels drained the swelling. Swelling started again same day but this weekend really swollen size of baseball and now pain my arm. Exercises hasn't helped. Worse over the weekend. Week to Dr Daniels office early today Monday morning to see if she was in. The red haired nurse yelled at me you should have called to get appointment. You can't just show up. I already have an appointment this Wednesday. I'm too uncomfortable to wait. Red haired nurse yelled you should have called on call dr. She glared at me and said if I wanted she would look at it. We walked back to the room she angrily yelled and glared at me you coming in or not? I hesitated to go in. She yelled don't just stand there ignoring me you coming in or not! I left and I'm never going back!!!! I've had many surgeries at 77 years old I've never been treated so badly with such arrogance and disdain! Her attitude was how dare you just show up. You should have called for an appointment! I have an upcoming appointment I'm too uncomfortable to wait. I went to the ER! read more

I took my mom to an appointment here. The staff was nice and helpful. Everyone treated my mom well. My mom's broken wrist healed rather quickly I felt for a woman of 86. My one concern was that I felt that the doctor wasn't sincere when he asked my mom if she had any questions. It was half " man I hope she don't have any questions ". It seemed as if he was reading a script when he asked her But over all I am pleased with the care they provided my mom. read more

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This center is trying to become the McDonalds of surgery centers. They are more concerned with the number of surgeries they can complete each day instead of patient care. They can't even take the time to clean the previous patients blood and urine from the operating room before taking me into surgery. Do not trust this center for your health care. read more

I arrived early for my appointment with Dr. Ian Thompson this morning. I assumed that, since I had the first appointment of the day (7:45 AM) and I was the first patient in the door at 7:30, I would see the doctor and make it to work on time. While I waited, numerous patients arrived and were called to examination rooms. Finally, after 45 minutes, I was called to an exam room. Unfortunately, I had to leave for work before the doctor arrived. I am extremely disappointed in the service I received today. I paid my copay but never got to see the doctor! I cannot recommend this practice to anyone who has a schedule to maintain. read more

I think the physical therapy center is far too busy to provide quality Physical Therapy Care. I was scheduled with the first therapist and she did a good job. Since they are so busy, they had to schedule me with a different therapist for my second appointment who was far below the first one in quality of care, and she's licensed . I actually left there in far more pain then I came in with. My third visit is with a different therapist. After the second appointment turned out so badly I am canceling the third appointment completely and going someplace else. If you can't adequately provide consistent physical therapy with one therapist , they have no business trying to squeeze people in like they do. Go someplace else. read more

I am at the office with my mom right now, in the waiting room. They handed her a stack of papers to fill out. So far it has taken an hour and she is still answering questions. I asked the clerk why are these forms not mailed in advance of the appointment so that they can be filled out correctly and dates can be looked up and medications and dosages verified. She said that they could be filled out on line. My mom is 88 and the majority of the waiting room is not much younger. There is little chance any of these people will go on line to fill them out. Vital information is included on the forms. Unless it's a government site, I personally would not put that information on line either. So paperwork done. 75 minutes. And NOW??? It will take them another 30 minutes to assemble her chart and wait for an exam room. RIDICULOUS. Absolutely not patient friendly. Just a poor way to do business. So we showed up at 1:30 and it's now 2:45. And we now have another half hour to wait. So thanks to this---she will not be able to go to the credit union or the license bureau as we had planned. Thanks Dr. Galluch's office of orthopedics. She just said to me: They've wasted my whole afternoon. That about say it!!! read more

Several members of my family have been patients at this surgical center several times and have nothing but stellar service and outcomes! You are treated as an individual and never feel as another dollar. We would highly recommend others to use this center! read more