I went to Valvoline because my oil light came on, before my car was making a weird noise so when I…read morechecked the oil it was hardly any on the oil stick. I went into PANIC!! I pulled into an Auto Parts store and had it checked, to make sure I was correct, it was confirmed that my oil was extremely low. I had passed Valvoline on Plainfield at I-96 and whipped back to have them take a look at it. I was immediately approached by an attendant, I told him my problem, he said he was on lunch but he would speak to someone and let them know, which I watched as he did. I was told to pull in, and again I explained my problem. Ben was the person who helped me, he told me they would check for leaks and anything else they felt would resolve the situation. He said, "No leaking" it looked good but I did need an oil change (I knew that). I wanted to know the cost, considering I had spent $400 the day before for brake job!! (I shared that info with him). He told me he would "Top off" my oil, check fluids, tires and ALL for FREE! UNBELIEVABLE, at a time when the economy SUCKS and most people are going through 'Ticket Shocks' the word FREE was as if someone threw out a life line. I am a woman, who often feels taken advantage of at most car repair shops and dealer ships, what Ben and the other Staff did for me was Phenomenal !!! Not only did he "Top-off" my oil but he "Topped-off" my attitude, "Let's Help one another Get Through This". Thanks VALVOLINE!!

IF you have no other options.... but im done with their nonsense. going back to changing my own…read moreoil. they just cant be trusted. 1- they loose parts or dont re assemble it properly, and the whole time they are HEAVY pushing over priced parts on you. my last oil change they forgot the dipstick. AN OIL CHANGE PLACE LOST MY )(*(& DIPSTICK. BEYOND pathetic. Bring it to a proper mechanic if you cant do it yourself. cost will be about the same. and if you set it up right, they will do it while you wait in the lobby. AND they know what they are doing. Dont walk away, RUN away. RUN FAR, RUN FAST.

Ok. done with Valvoine. Kids working there know very very very little about cars. they LOST the…read moredipstick for my vehicle. (they paid for new one when i called them out on it. they over torqued the oil pan bolt. and they left the front end of my Jeep a MESS. Oil all over the paint. Ive been changing oil myself since I was 14. (39 years now). ITS NOT HARD TO DO. ive just been feeling to tired and lazy to do it. Well im done having people who dont know what they are doing, do it. DO NOT GO THERE. you risk destroying something. what he hell did they do with my dipstick?

I've been here twice now. It's a pretty formulaic service. Still, the energy of the workers has…read morealways been high. They are super friendly. I know it's "just an oil change" but I feel good about supporting these workers.

I come here for oil changes. Service is quick and I don't need an appointment!…read more I used to take my car to the dealership but waiting in the lobby with kids Is not ideal. I like being able to sit in my car during a service. Staff is trained well and kind. See you soon, Jennah

When car repair / service at dealers can be expensive and time consuming this is a nice…read morealternative. Pull in for a truly instant oil change and tire rotation. Cost less than Fox motors and the service is better . I've now been to this location 3 times and always feel like my business is appreciated and that they do good work.

To be honest, after reading some of the reviews I was a little hesitant to bring my car here…read more However, I saw their prices for an oil change was cheaper than most of the local oil change shops so I figured I'd give it a shot. I've now gone three times to this location and I've received excellent customer service. Their prices can't be beat, and they don't try to push their products like some other shops. Their conventional oil changes are close to $30 and their max life is close to $60. I also got my transmission fluid changed here and they charged $160 for a CVT transmission change. I believe their regular transmission fluid changes are $99. Again, great price compared to your valvoline and other similar shops.

I would t go there if it were the last place on earth! Rip off scam artists…read more Over charge and cheap products. Not to mention their false price advertising.

Went in for an oil change! They checked all lights and topped off all fluids. They even found…read morecoupons for me to use and encouraged me to get the online coupons . The bottle of water is always a nice touch and the service was nice. I did pay more money than I'd love but I got $10.00 off an air filter and coupons for the oil change

I recently bought my car and didn't know how to read my oil life. Desmond was very honest with me…read moreand said I didn't need an oil change based on my car's oil life meter and manufacturer recommendation. I really appreciated his honesty, he even filled up my tires and topped off my washer fluid before I left.

I am super surprised there are no reviews here…read more First of all let me just say, I don't know how I came across this awesome shop, but I'm glad I did! I've been going here for a few years for oil changes to blown out engines. Nick and the other guys there always do it right and well! They're up front about everything and give honest recommendations. I've never been up sold anything that wasn't necessary and they always kind of prepare for things to look for just in case. They always have a great price, timely, and for longer fixes, they usually have a free loaner car that I can borrow! They are a great facility locally owned. They have free coffee, water, and WiFi and even offer a shuttle service to the airport (I haven't had the need to use this feature). Overall it's definitely an A+ in my book. Now that I've moved to DC, I'm going to miss it but rest assured, they said I can always call them about estimates or concerns on my vehicle. Keep up the great work!

Upon completion of the services I requested I received a receipt which showed that they were…read morecharging the same amount of money for the labor as the cost of the parts themselves. Doing the math I have realised that I was charged $567 for approximately 2 hours of labor. Avoid doing ANY business here if you value the money in your bank account.

Amazing service by all service managers. Attention to detail is so great. I was called 3 times in…read moreone day to let me know the status of receiving the parts they needed to repair my car, and then when they completed the project! I walked in paid and they handed me the keys. Easiest transaction I've ever had with a car repair shop. I'll never go anywhere else & both my adult kids take their cars there also! A happy & more than satisfied family. Thank you GR Motorcar!

Very detailed to what my car needed and always a great team to work with! Thank you for going above…read moreand beyond!