Quality and service unmatched. Got in and out at a reasonable time. Manager Angel and crew member…read moreDavid both worked together and were very helpful with what our commercial truck needed. Diesel oil change, air filter and fluids got done under $200. Competitive against our normal spots we take them too. We appreciate and recommend highly this place!

Edited just now Big Props to ANGEL!!…read more He convinced me to buy the Oil Change card because I just used my last one. Management, this guy is a class act and represents your company very well! 5 STARS !!

Great quality service, I bring all my cars here Raul does a great job. He gives great prices and…read moregreat customer service!!

Did my oil change here it was quick and easy. Service was great, so are their prices.read more

Had to give these guys props. Was on a family trip and my carrier bearing blew and no other shop in…read morethe area could take care of us same day. After calling shop after shop in Bakersfield, Big Brand said they could check what was going on at least and if it was in fact the bearing they could get me on the road same day. And they delivered! Thank you Big Brand!

Went for an oil change. Then my car showed low tire pressure. Fernando was helpful in filling up my…read moretires promptly so I didn't have to wait again.

I had nail on my tire, fixed for free, excellent service, thanks to you Rick and your co worker…read more Best experience ever.

I had such a great experience here! I came in with a nail in my tire, expecting the worst, but they…read moretook care of it quickly and didn't even charge me. The team was incredibly kind, professional, and honest, something you don't always find these days. It's clear they truly care about their customers. I'll definitely be coming back and recommending them to others.

Very nice people always done a great job on my oil changes even got me in last minute and fair…read morepricing.

Ridge performed the service needed and did not try to update like the car dealership places do…read more Very good value $60 for synthetic oil and they finished in about 20 minutes. I think I will return for the next oil change.

Great service! Ashley was so polite and professional…read moreexplained everything and answered all my questions The whole process was so easy and fast

I used to go to the one on Rosedale until they told me a cap was missing from the undercarriage?…read moreIdk. They are the only ones working on my car. Anyways, drive a little further and came here. More lanes, better service. Been going here a few years now. Labor day weekend and I had a trip to San Fran and got a coupon for 20%! It was perfect timing. I prefer the communication at this location and the staff are way nicer. I even got a check in with the manager.

Great service , we get our tires from here and the quality is impecable . Reasonable prices ,…read moreservice requested was addressed and they gained a happy customer. Business owner is local , our family will continue to support the shop. Thanks guys for the service, would recommend

Love this place ! Quality stuff and 5 star service ! They are fast and have reasonable prices and…read moreeveryone is so nice and they do a good job , I'm extremely happy having picked this spot for my tires.

I'm writing this review on behalf of my husband, who doesn't have a Yelp account and is usually too…read morebusy with work, so I've taken on the role of his unofficial "at-home admin." Automotive and mechanic matters are definitely not my strong suit, so I truly appreciated how straightforward McWilliams & Walden made most of the process. I initially called to inquire if they could manage a warranty repair for the hydro booster on our GMC Sierra. The original repair was performed in Seaview, Washington, and McWilliams & Walden handled everything, including liais-ing with the Washington repair shop for the warranty reimbursement. That was incredibly helpful. They also identified and resolved a problem with the transmission cooler, which had a leak. Most of my interactions were with Steve, who was prompt in returning calls and excellent at explaining things in simple terms so I could grasp what was happening and relay it to my husband. They are AAA approved, and even though we aren't AAA members, that approval was significant for the warranty work and provided us with added assurance. The only reason we are giving this 4 stars instead of 5 is due to a hiccup with ordering the cooler, which delayed the return of the truck. I completely understand that parts delays and ordering issues can occur, but improved communication and updates during the delay without me having to be the one to keep reaching out would have elevated this to a 5-star review. Fortunately, since we're still new to Bakersfield and I'm in the process of exploring job opportunities here, my husband was able to use my Subaru for the week + 2 days while they had his truck. So it was a minor inconvenience, not a dealbreaker. Overall, we were grateful for the warranty coordination, the repair work, and the fact that they made a stressful truck issue feel manageable for someone like me who doesn't speak fluent mechanic.

I brought my car in for fluid changes, rotor honing and some diagnostics…read more While inspecting my air filter during the oil change they broke my AC blower control module. I talked to the front desk after I received my vehicle and the AC didn't work anymore. They told me 'they didn't do any work on that part of the car' despite them pulling the dash out to get to the air filters and breaking my AC blower control module in the process. So they told me to pay them more money to diagnose the problem they created. Absolute shysters.