Sorry to say I had a rather "major" problem with this shop and wasted about 8 weeks working with them back and forth then waiting a call back.... They did a gear reduction on a 2000 2WD Excursion that was in extremely good shape, fine example of the year make and model very well cared for, no vibrations and going in for the gear job 3:73 to 5:13. Now I'm not a vibration specialist but a gear or transmission, driveline specialty shop is! Tires were balanced, drove very well and no prior vibrations when first delivered. Great solid truck period. After the gear install, vehicle had low end vibrations at certain speeds. They noted on the paper work yet never to me directly, that it was due to tire balancing. Wrong! Tires don't do low end rumble or so I learned investigating while taking it back for a checkup shortly after the gear job. So upon return to them I brought up the tires proper balancing and low end vibration which they felt now was driveline related since I said low end,. Like what did you not test drive it properly, are you deaf? So they removed the driveline and rotated it 180 degrees which can only be done at the rear not at the yoke. They drove it and stated it removed a lot of it and I should be good to go and if I had any problem let them know. It seemed less but not fully gone, so at that point I'm not sure what I am really hearing is it driveline, or the sound of the new gears, both... as gears have an audible break in period of up to 1,000 miles but this is all new to me. Well on the receipt they again add notes about driveline vibration possibilities but they wont tell this to your face, just "let me know if you have any problems and were here for ya." So under 200 miles later and only 7 days after they finished and signed off on it, it launched a driveline at freeway travel speeds. It could have seriously injured myself to other vehicles and sure beat the snot out of my truck. Tore the driveline in half, mangled, banged around, broke other things, body damage etc... Seriously over $2,500 in damage and the job is still not done as parts were not available and they never responded to my first call in, just well call ya back. I had to call them again 5 days later... I tried to work it out directly to minimize their and my cost but after talking to multiple shops, the tow company, my insurance company and the bureau of auto repair... They all agreed the shop was at fault and liability. They offered $500 to settle, beyond that I had to take it to insurance claims. I was willing to settle for $1,000 which wouldn't even cover the driveline bill let alone towing to all other damage done. They suggested I submit it to Insurance instead. OK....will do as well as Bureau of Automotive Repairs..... Either they did not drive it enough or were simply too pre occupied to highly suggest immediate repair to a potential life threatening problem. Simply send all drivelines out for a test balancing to protect your customer if tech has any question on its reliability. Don't hide something in notes on a piece of paper and say nothing to the face of your customer trusting you with a very rare vehicle. To me they fell very short of a good job. Now I have to have gears re inspected just to verify they did that job right.... Not a happy customer at all. Plus terrible area of town if your vehicle is left out over night good luck...... Lets just say they may not be there for you if you have a costly problem that is their fault. Your warned! Be careful who you entrust a valuable vehicle too whether new or vintage. read more

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This small family owned and operated business is outstanding with their customer service! They have a no nonsense evaluation of the work that needs to be done! I am very impressed with their timely work completion and fairness in the cost! I recommend this shop to anyone who needs differential work done! read more

Great service!! as always!! We have been using this company since back in blue ribbon automotive days! So well Over 10 years. Family owned business. They are always honest and even affordable, owner is reliable and transparent will show you what's going on with your vehicle so you can get a better understanding and that is a pretty rare quality in my opinion now days. For ANYONE to leave a bad review obviously is out to get someone. This is one of the best repair shops in town. read more

R & H Transmission - Transmission Repair Near Me - Bakersfield, California

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Any car I've ever had has been fixed here and at his shop Blue Ribbon Automotive in the past! Same people same amazing trustworthy work they do! I'll never let anyone else work on my car... and anything they can't do the will steer you in the right direction towards another good shop! read more

Great honest all-American good guys. They'll tell ya like it is and do an honest job. I checked several local folks and while some called back, some never called back and some were just way out there on pricing these guys did and charged exactly what they estimated. Awesome shop. Awesome good guys! read more

Our family rented a 36ft Georgetown RV and attempted to drive from Eugene, OR to Disneyland and on our way there, our drive line broke and we were stranded in Firebaugh before being towed 3 hours to Bakersfield to this shop. We had 5 kids, including and infant and 3 adults, stranded and desperate to get back on the road. It was so hot and we were all irritable but these guys treated us all with nothing but genuine kindness and respect. He supplied us all with fresh bottled water and a cool place to wait. He leant us his 8 passenger van over night so we can get to and from our hotel while they figured out the problem. What kind of mechanic in California does that? He didn't even know us! These guys. They're so nice and do honest work. If you ever find yourself in the Bakersfield area in need to auto work, these are your guys. I wish I remembered their names.....it's a father and son in-law. Handsome fellas :) thanks guys for taking excellent care of us Oregonians. read more

R & H Transmission - These guys do great business & will take great care of your vehicle - Transmission Repair Near Me - Bakersfield, California

I would just like to say thank you to Chris and his dad for fixing my sons truck with a fair price!!! They are down to earth ppl I would definitely recommend this shop for your repairs! From the minute we walked into the office I was comfortable and didn't feel like I was gonna be charged for repairs that were NOT necessary, like many shops will do when they see a woman come thru the door. I will definitely bring my business here when needed! read more

I was driving home to Fresno on a trip to Los Angeles and my transmission was failing. I tried to make it home but the car only made it as far as Bakersfield before completely dying. I had to leave it behind and hop the train home. Chip over at R & H came highly recommended from another shop I called that only did automatics. After speaking with Chip for a few minutes, he did some research on my car and called me back within an hour, giving me details and few scenarios it could have been based on his experience. He was so helpful, kind, and upfront that I felt instantly comfortable and had the car towed to him. During the repair process, he called me regularly with updates, timelines, etc. and showed me extremely great customer service; when complete and just after the test drive he even advised me as to the level of brake life etc that wasn't even a part of the service I was paying for. When it came to picking the car up, because I lived a few hours, he was flexible and made himself very available to what I was able to do. A day after I picked up the car, Chip even called me to make sure I was completely satisfied and made sure I had a great drive home; he thanked me again for the business and let me know that I can call him with any questions. Customer Service is going the way of the buffalo; Chip and his team at R & H Transmission are one the few left that treat their customers using the golden rule. I'd use them again and refer friends an family in an instant! read more