New ownership is legit. Prices are perfect and customer rewards program. Was going to house of…read moresmokes but this place runs a clean show. No shady business over here, upfront and honest. Best place in the ave fs.

I went in last night to get a nail and the price said 5.99 then after I pull out my card he tells…read moreme it's 10$ I give him my card then I leave I look at my phone and he charged me 11$ super shady af. Like why would you not just let me know that before you rip me off over a stupid dollar. Like do better bro. Pretty shady the way it was handled. This is the 2nd time this has happened here. Last time I didn't say anything because I thought I'd give him a 2nd chance. You're better off just going up the street to avenue smoke shop anyways because they are at least honest with there prices listed.

TERRIBLE CUSTOMER SERVICE Cannabis lovers in Ojai all…read morerecommended Sespe Creek. I like to help the underdog but now I get why Sespe gets the compliments. I had previously had a very positive experience with Ryan at Ojai Greens, which makes what happened today even more disappointing. On July 10, I placed an order of more than $100 with Ryan. He was awesome. He helped me select the right flower, took care of my order, delivered it, and I tipped him accordingly. I even called to thank him. That is what good customer service looks like, and it made me want to continue doing business with Ojai Greens. Today was the complete opposite. I called at 1:30 pm wanting to place another order and was told by Luis that I had to order online before 4:00 PM. I wanted to place the order verbally. He refused but suggested after I placed my order online, I call them. I tried. Their website was malfunctioning, and I have screenshots documenting the problems I was having. From 1:30 to 3:52 I tried to place an order online. Rather than simply taking my order verbally--as Ryan had previously done--the people I spoke with stopped being helpful. I was left without a solution and ultimately felt completely ignored. I was a repeat customer trying to spend another $100+ with this business. This should have been incredibly easy: take the order, help the customer, and complete the sale. Instead, Ojai Greens turned a happy repeat customer into an angry former customer. Businesses seem to have forgotten that COVID did not eliminate the need for customer service. If anything, businesses should be working harder to take care of the customers who choose to spend their money with them. I believe in recognizing good service, which is why I specifically want to acknowledge Ryan. Unfortunately, today's experience with Luis and the other man I spoke with who put me on hold for 14 minutes and never returned to the line was unacceptable. I won't continue giving my business to a company that makes it difficult for me to spend money with them and then ignores me when their own ordering system isn't working. When I asked Luis for the manager, he said he wasn't in. Ojai Greens had a loyal repeat customer. They lost one today.

Their flower is always dry and old. Not very knowledgeable behind the counter. Seems like…read moremanagement/owner doesn't care. Last time I was there somebody who worked there had goats inside the shop?? I had assumed this was a sanitary medical facility. Very odd to see.

The employees know a lot about cannabis - always helpful!…read moreGreat premium product! Worth the Price. Go!

Selection, service, parking, ambiance, cleanliness, and great daily deals! The rewards program is…read moregreat too! Thank you Embarc! Medical cannibis is a big part of my pain management.

If you are looking for a wide variety of tobacco and vapor essentials, be sure to check out US…read moreTobacco and Vapor. Alex will go out of his way to make sure that you are taken care of, and he brings a cheerful disposition topped with professionalism to the table. From candy to wraps, to cleaning products to containers, this place has it all. The staff will get you what you need, and if there's something you want that isn't there, they will help you find it. Located in Ventura, US Tobacco and Vapor is easy to find, well organized, and ready to make a deal. Come on in and watch your worries go up in smoke (:

I totally recommend this place!!! My name is Morning-Star and whenever I come in they( George,…read moreSally and, Alex) treat meet like a queen!!! I love them all so much!!!! They are so personable!

I am always impressed how friendly the employees are! That's what keeps me coming back, honestly. I…read moreasked if they happen to carry some higher end soda (I'm on the hunt for Dr Brown's) and while this location doesn't, one of the employees referred me to their other location (Santa Cruz by VHS) to talk with the manager about placing an order. OUTSTANDING customer service! This is exactly why I prefer to support local businesses. Thank you!

This old Ventura staple has seen better days. Went in yesterday to buy some items from local…read moreVentura Spirits, as directed to from their website. The little girl behind the counter had no clue... She didn't know what anything was, she didn't know where anything was. She question whether I knew what I was looking for. I asked her if there was anybody else there who could help me and she said no. So I went to another local and spent almost $400.00.

Excellent selection and superior service. Hayden was…read moreextremely knowledgeable and helpful! Thanks for helping me manage my pain and anxiety. I feel so much better now and life is grand!

Always an enjoyable experience for me. The staff have made lovely recommendations when I have…read moreasked. The selection of products have been wonderful. Have been able to find price affordable options. And I appreciate that. Thank you to the ladies for making it comforting experience.

High class all the way Excellent communication with them…read moreall the way, Daddio! And they have excellent product

All of the staff are great peeps. Nice, friendly and knowledgeable. Prices are great during happy…read morehour in the am and on specialty days

Great service & options. Prices great ! Would be definitely coming back soon . Selections are…read moredefinitely the game changers for me

This spot has all the good vibes good products on deck they take care of us every time we'll…read moredefinitely be referring our friends and fam