Do not support this business. My wife went in to return a bad vape battery last summer and was…read moregreeted by a extremely rude female worker. After refusing to return it, she was called "Karen", told to go spend her money elsewhere. My wife explained that this was bad business practice, to which the worker accused her of being a prostitute. As an Oak View local, I will tell everyone I know to take their business elsewhere. This place and this worker are bad news. I thought I had posted this last summer, but I realized I forgot to press post.

So excited that there is finally a smoke shop in Oak View... I absolutely adore the owner! And…read moreMax... let's not forget Max! (His dog).....:Prices a lil high but he always gives me a deal! Great customer service!

I've been using Vape creations for around to 2 1/2 years now for all my juice needs always have…read morewhat I need as far as my juice goes yeah pretty cool shop depends on who's working but other Nat it's all good!

Stopped by here yesterday after realizing they still made juice (not like Ventura). The owner was…read moresuper nice and got my juice mixed perfectly. I decided. To also get a new Mod and he directed me to a great pick. This is a great shop and will definitely get my business from now on.

Service was great and helped me out. 10/10 really recommend this store and owner is really nice.read more

Wow! We dropped by this place today to get a hookah set and it was really amazing. Where do I…read morebegin? From the moment we entered, we were warmly welcomed by the owner (Sammy) and the place is really clean, spacious, and well-organized. We were amazed with the wide selection they offer and how clean this place is. Of all the smoke shops I have entered, this place by far is the cleanest! Sammy, the owner, is friendly and courteous. He also gave us tips on how to properly operate the hookah set to enjoy it to the fullest. We truly appreciate his kindness! Great customer service!!!

Very nice young man working was very polite and very customer service oriented. Great prices on…read morecigarettes as well great prices on smoking utensils. Highly recommend this place of business.

Awesome! Great Service and wide selection and value! The guy was professional and funny.read more

My SO and I popped in and know almost nothing about vaping and Ben was so helpful! This shop is…read morevery organized and decorated nicely. Ben walked us through all of the mods and explained the pros and cons of battery powered vs chargeable. We ended up getting the smok alien and strawberry and cream juice. Ben is super knowledgeable and friendly and we'll definitely be back! - J

This shop and its owner goes above and beyond as far as customer service, same day delivery and…read morereward points. They have a great inventory, very knowledgeable and friendly. A great local business to support.

This shop is the absolute best! My first time here was personable and helpful! I felt welcomed (and…read moreso did my dog when he was offered a treat)!! Will absolutely be back when we pass through Ventura. Thank you!

First time at Sam's today. Great shop. Friendly service, very knowledgeable and helpful. Our new…read moreshop shop for sure.

LEGIT Vape Shop! Cool owner, works the counter and takes pride in his service and product. I'm…read morenot from the area, but when I was recently in Goleta / Santa Barbara for work I stopped in to re-up on some juice; AMAZING flavors! I found one juice, forgot the brand, it has like a periodic table element for a label, that was sooo good! I have yet to find that same juice anywhere else :-( Next time I'm in the area, I won't bother with any other Vape Shop, I'll go straight to Isle even if it's out of my way! Support your local personally owned businesses!

This place has such a selection and the owner made getting my first vape easy. I understand…read moreeverything I need to know (for the most part) and I highly recommend people who vape to at least check this out. It's perfect for beginners and expects of the gaping community.

The staff was so friendly here! We love stopping in new dispensaries to see what each one has and…read morethey had a great variety! They even gave us great recommendations of other things and places to eat in ojai! So nice!!! Great price as well!!!

I recently visited the Ojai dispensary Shangri-La. Naia, who was super knowledgeable and incredibly…read morehelpful in finding the right product and blend for my pain, and the manager, Cindy, who assisted him, were fantastic--respectful, diligent, and communicative. However, they sold me an expired product from 2023, which was more than three months past its date. When I sought a resolution, the owner, Jeffrey, was beyond rude--entitled, dismissive, and took no responsibility. In fact, he even threatened to ban me for advocating for myself. The audacity is beyond comprehension. Ban me? A first-time customer who was sold a defective product? Parasite, please. Please ban me so you don't steal my money with your expired, inefficacious products. I wholeheartedly recommend Naia and Cindy, but I'd steer clear of that owner. Take your money to a dispensary that respects its customers. Funding The Audacity, The Misogyny, The White Male Privilege, The Extractive Late-Stage Capitalism in 2026 is not what the world needs. Maybe learn manners, Jeffrey? It would be a gift to everyone who has the misfortune of interfacing with you. I can only imagine how many people you have deliberately taken advantage of in your lifetime if this is how you INTRODUCE yourself. Learn to apologize. Learn to take accountability for your mistakes. Learn to be polite. You've clearly been in a human body for many decades--and yet somehow haven't figured this out. Jeffrey must have forgotten this is a regulated industry and his mistakes cannot be blamed on customers. California Department of Cannabis Control, maybe you can help Jeffrey find his manners?

Customer Service was awesome, very helpful, friendly and knowledgeable. This place has everything…read morefor your Vaping and Smoking needs. The ambiance was great. Very Clean and Organized. "It's About Bringing People Back". Thank you for great experience. Will be coming back!!!

From the owner: Tobacco and vape shop located on the busiest st state st in downtown Santa Barbara. Has a full…read moreinventory of glass, batteries ..etc and of all tobacco products

Very comfortable place to relax and smoke . Very friendly people. Nice selection of cigars , nice…read moretelevision to watch sports

Great little spot. Visiting family in Ventura and I usually try to find the local cigar lounge when…read moretraveling. Small, but good, selection of cigars. Comfy couches and nice locals at the shop that were welcoming of new folks. Had some good conversation, couple of laughs. Definitely will be back whenever visiting. Thanks for the friendly hospitality Smokers Castle! Stop by if you're in town and have a good smoke and maybe make an acquaintance or two.