Absolutely the most helpful mechanic I've encountered. I'm a commercial hauler. Lost my…read moretransmission well off the beaten path and he was able to diagnose and found a new transmission within hours to get it shipped same day! Saving me thousands in lost revenue. He even offered a car and fifth wheel for the weekend for me and my Daisy dog. Great family. can't say enough to show my appreciation. Thanks Eric. 2001 F-350 dually.

Our check engine came on near Twisp on a Saturday night. No automotive repair shops were open until…read moreMonday so we camped in the car for a couple days. Despite being fully booked and super busy on Monday, Bri helped us to figure out the issue with our engine. Eric didn't have the time to work on our car because they were so busy but Bri referred us to another mechanic in Omak that was able to help. Overall they were super helpful and kind with our troubles.

David is everything I want from a mechanic--helpful, knowledgeable, experienced, honest,…read morestraightforward, and careful. He will work with your budget and works hard to earn your trust and business. I love the open concept in that you can interact with the mechanics and see your vehicle as it's being repaired. I'm glad I ended up here. I would highly recommend 509.

Excellent customer service with extremely knowledgeable and honest mechanics. We have been using…read moretheir service for years and won't take our vehicles to anyone else. Highly recommend!!!

Very chill business owner a pleasure to speak with came promptly, and I am ready to go back to…read moreCanada! Reasonable, too!

We were up in the mountains when our fuel pump failed, a 6-hour drive from our mechanic and home, a…read more4-hour drive to the nearest car rental - with no easily apparent solutioons to our problem. After many calls, we were fortunate to find Ty the Tow Guy, with Classic Towing, ID# 796, who came to our rescue. With his extensive knowledge of the business and the area, Ty had information about where we could rent a car, helped us with the AAA process of getting our car towed, and constantly kept in contact with us until we had a plan for resolving our dilemma, then took care of everything in an efficient, thoughtful, and professional manner. We highly recommend him should anyone ever find they need help in the eastern (and western) side of Washington state. Thanks so much, to AAA, for having Ty the Tow Guy and Classic Towing on their docket; AAA is fortunate to have access to him and them. Sincerely, Leslie and Peter M.

great service! happy to have a local business in town to service our cars…read more fast and reliable. they dont try to upsell you on service you dont need.

I showed up with no appointment for a check engine light that concerned me, the shop was busy that…read moreday but the staff and management took time to help me. Very professional group of people. Thanks for your efforts. Dave

It's our tradition to find a local ice cream shop after Ohana camping concluded. We left…read moreConconully State Park in 104 degree weather and headed to Dairy Queen in Omak. Our families convoyed and decided to enjoy our frozen treat under the shady tree in the strip mall parking lot. CLICK! BEEP BEEP! Trunk door auto locks with keys still inside!!! We call our insurance company to send out a tow technician to unlock our van. Fast forward 2 1/2 hours...yes took them that long to release authorization and ok for RANDY's Towing to arrive. 20 minutes later the alarm goes off and cheers from the Ohana congratulate TYLER (Randy's tow technician/lock guru) on completing the job. As we await the bill Tyler proceeds to explain the company's motto and how the insurance company took that long to release authorization. Moreover Tyler states that they don't treat their customers like that so service was FREE!!! Great customer service, professionalism, & stellar work ethic, RANDY'S Towing and TYLER deserves 5 out of 5 stars! So if you ever need car repair, roadside assistance, or car parts - visit RANDY's Towing and/or ask for TYLER. You're in great hands with these folks.

A BIG shout out to Tyler who was able to unlock my car for me! I accidentally locked my keys in my…read moretrunk yesterday and initially called Roadside Assistance through my insurance. I waited for over 2 hours to get a response and get someone dispatched to help me out in the 100 degree weather. For some reason there was a hurdle for my insurance company to make a payment which prevented Tyler to make it out to me. After almost 2.5 hours of being locked out of my car, I finally reached out to him directly and he was able to come out and help me within 5 minutes. And out of the kindness of his heart, he waived the fee. My family and friends who waited with me, were able to make the 4.5 hour drive back to Seattle. A HUGE thank you to you Tyler!

Great work done at a fair price. Brakes, plugs, fluid replacements all done quickly with quality…read morematerials and parts. Friendly and helpful staff.

Called all week to talk to Kevin about my 05 Yukon XL engine potential rebuild. First talked to a…read moremechanic on Monday. Said Kevin is out for a day or two. And to call back if you don't hear from him. Called back on Wednesday. Woman took my same info. Called back on Thursday, again same woman took my message and said he was in Mazama working on a vehicle. I said I'm literally in Mazama as we speak. Probably could have been very easy for "Kevin" to stop by for 5-10 minutes. Here it is Friday 3/27/26 at 7:00 pm. No follow up. But contacting Fletchers came as a referral from a reputable Twisp shop. Not impressed with their follow up. Especially as I called 3 out of 5 days during the week. And no call back.

Great job! I brought my vehicle to Auto Fresh and by the end of the day it looked brand new again!…read moreThe owner answered all my questions and was very professional and polite. Quality work and I highly recommend this business!

I took{TOWED} my 93 ford ranger to this place.APRIL 2025.It wouldnt start..when i got there it…read morestarted right up but left it there for a few days and it started right up each day..when i went to pick it up it again IT wouldnt start so i again left it for a few more days again and all was good and started each time. On the next time to pick up it wouldnt start and threw out a check engine light code..The code said computer issues so they replaced computer and truck starts and runs perfect.And its now August 2025..This place is good and patient..Friendly and the costs are reasonable..I am happy with their service..Also had the brakes done on our car there..No issues..