Just called in with a simple question.....what is the cost to install two tires? Sizes are 38x15.5r20. First Reg Flag for me was 'Did you get the tires from us? ' Second Red Flag was 'They cant give a install price without seeing the tires.' Third and Final Red Flag 'We will have to install based on our hourly fee of $144. I then called Tires R Us in Portland and they installed for $50 a tire. Night and day customer service and prices between the two.They couldn't even provide a price which for a shop is abysmal. read more

Was bringing all my trucks and jeeps to you guys for tire installs with no problems. If there was alignment issues, suspension issues, or what have you I would gladly have you guys fix it no questions asked. Now you're telling me unless I buy the tires from you you won't mount them. I guess I'll take my business to someone who wants my money. So much for repeat customer appreciation. read more

I have them lift 2 trucks for me and Chuck spent time with me each time and explained the difference with lifts and gave me a recommendation on which one I should go with. I could not be happier with the ride afterwards. After my dealer rotated my tires I had a slight wobble in the steering wheel so I went to OK4WD to check the balance. While in there they check the suspension also to make sure everything was good. I have to say Scott and the service tech went beyond my expectations. They found my UCA bushing have worn unexpectedly with very low milage on them and are submitting a warranty claim into the manufacturer. While there I ask to look at my front brakes because my dealer where I get the truck serviced told me I am going to need brakes very soon. Scott told me they were only half way worn and they were fine for now. This just showed me how honest OK4WD is. read more

TLDR, Only come here if you're an off road noob, have 0 time, and need below average work done on your truck, that you will likely need to have to call them back and get restitution for. This place has a lot of unnecessary overhead so that's why they are overpriced. Lots of people walking around doing nothing chatting nonsense and they got some massive office space upstairs for 3 total slackers haha, these guys are NOT busy people, very island vibes of the floor going in of dudes just walking around only talking. The only guys actually busy and doing work are the garage techs that you can see through the window from the retail floor. Finally writing a review because I only had a chance to check their work after un-mounting my beadlock wheels that they mounted 2 years ago. The shop took 6 hours to get them mounted. This week, after taking the old tires off it was painful to see they did not seat the bead correctly (rubber was not fully pushed behind the rim lip before putting on the beadlock ring therefore causing bad balancing, which is why I now understand why one nice man gave me some BS explanation when it came time to pay $500+ as to why some of the wheels had to use excessive balancing weights because they were "chasing the balance for a long time" as an excuse for them not balancing perfectly. Yeah your tech is chasing the balance because there is rubber in parts of the wheel where it SHOULDN'T BE). They're careless or don't know how to mount beadlocks I am genuinely laughing out loud just writing that. If you're a pro with pro equipment does it really take 6 hours to mount and balance 4 tires? No. If they can't mount beadlock wheels correctly, why should anyone trust them with a re-gear or electrical work, etc...? This was originally a 1 star but upgraded to 2 star because everyone there is nice and courteous except for this one rude younger guy that is mad at life missing his frat bro days that they had working the counter. read more

I have taken both my Jeep Wranglers and my Ford F150 to OK for planned and emergency work. In every instance they were thoroughly professional, pricing was fair for work completed, quality or work exceptional, and staff were not only informative and helpful but also answered every question I had, and offered frank and considered opinions for addition needs I was planning for my vehicles. The store carries a great selection of accessories from standard to off-road and overlanding. I cannot say enough good things about OK. For me there is literally no other place I would take my vehicles for suspension, off- road, or overlanding related work. They are hands- down the best at what they do in this region. read more

This is the best shop to go to. They always help me when I have a question about my vehicles. Even when my Jeeps are in other shops getting worked on if I have any questions I call them up and they give me a straight forward answer! (Extremely helpful ) I had my lift installed by then roughly 3 years ago. I was new to the "Jeep World" or "Jeep Community" at the time. I had no idea what was considered a good brand for lifting my Jeep. They recommend me AEV. Thinking to myself "woah that's a little pricey" they helped work out some deal, and in the end got me a great price. (My AEV lift rides smoothly and comfortable. I have the 3.5 full kit) They do oil changes, tire rotations and much more for me now. I wouldn't recommend a better shop to help you modify your Jeep or truck for a great price. If your having doubts on where to go, go to OK4WD. Great customer service. read more

OK4WD - This is what they helped me build; abs still helping me. - Auto Repair Near Me - Stewartsville, New Jersey

Like the other reviews mentioned, their communication is lacking. I requested a quote on a lift install with one of their kits from their store and they never got back to me. I followed up again and no response. Maybe they pick and choose who they do business with. read more

Ok is my go to for work on my wrangler. Covid friendly service was great. Highly recommend. read more

They suck at communication. I was talking to a gentleman thru email asking about services and lift kits. And he completely ghosted on me. I live in Northampton Pa, I'm going to drive to their business and waste my time if they don't even have respect to email me back. read more

Recently had my Tacoma worked on by the guys at OK4wd. Couldn't be any happier with how the build came out as they did an awesome job with the suspension, wheels, and outfitting the camper. Worked mostly with Jon in sales whom has been very helpful and informative. Would certainly work with them again for any future installs. read more

Bought parts online. E-mailed the next day to say the part I ordered was out of stock. Why leave a product up for sale when you don't have it in stock? Now have to wait for a refund. Just ridiculous. Next time you have a part for sale that isn't in stock, list it as NOT IN STOCK. Common sense, right? read more

This place provides excellent service. They have helped me out on several occasions with parts and service for several years. Today I purchases a replacement part for my Jeep. The employees saw that I was having a problem replacing the part and came out and discovered tools I didn't have with me were required. Well the parts man took my old part off and resolved my problem. You can't expect customer support like that in most places. read more

OK4WD - Auto Repair Near Me - Stewartsville, New Jersey

Nice mix of Over-landing and rock crawling stock. When i need something they usually have it or can get it without much wait. They're like the off-road Cabela's! read more

Ok so I called ok auto yesterday and asked if they would install my lift kit. They declined and said they don't install outside parts. I said ok no bid deal how bout I buy the part from you. I have researched this kit over and over and general price is between $550 and $650. I gave the exact part number from tuff country 14115 4" suspension lift. The person on the phone says ok we can get that part. He quoted me $971!!! Just for the part!!! This place is a rip off regardless of what people say. But buyer beware of this place!! Do your research! read more

OK has been my go to shop for all things auto for the past 15+ years. They have done everything from major repairs to tires on my wife's cars to lift kit on my trucks to rims & tires to any accessory or upgrade I can think of. Jim has a fantastic team of pros who are delivering top notch customer service and industry knowledge. Whether my problems have been big or small they take the time to fix them and explain step by step what's been done. Highly recommended!!!! read more

I live over two hours from OK, but I wanted to have a lift installed on my new Grand Cherokee and I wanted the best to do it. After shopping around locally, I decided that driving the extra distance to have it done right by the shop that also sells it and deals with the process day in and day out would be worth it. After setting up the appointment and ordering all the parts (lift, tires, etc) I drove up from Delaware. After driving more than two hours, I received a call that my parts were not at the shop yet. I explained to them that I was nearly there and they said to come on in and we'd work it out. The Service Manager made some calls and tracked down my parts, informing me that they were on a dock in Allentown, PA and knowing the distance I drove, they'd be willing to drive to pick them up and still get this done today if I didn't mind waiting. I had brought my work for the day with me and planned to work all day from their lounge anyway so that was the plan. Their service staff was extremely helpful and kept me updated throughout the day, even offering to pick up some lunch when they went out knowing that I was stuck there all day. I asked the technician during lunch if we'd get it done today and I'll never forget his reply: "I'm here until the job gets done as long as you can wait for it." That is why I drove 2 hours and why I rated OK 5 stars. That is what being in business is all about. When the job was completed. the technician took me around my "new" vehicle and pointed out all the things I'd need to do as a follow on and because of my extended stay that day they threw in a T-shirt as a token of appreciation for my patience. Bottom line is, something went wrong, they took the necessary steps to fix it, and identified with me as a customer that was committing a great deal of time (and money) that day. Outstanding work and would highly recommend them. read more

What an awesome bunch of guys! We were in a real bind recently when a tire blew out on our truck and we weren't able to get the tires ANYWHERE. I was thoroughly impressed how Ken came through for me and my family when it mattered. They have a beautiful showroom too, and the kiddo had fun checking out all the cool tires and kits ...and the rock pile out back. Will definitely be returning in the future. I only wish we would have found this place sooner! read more

I'm just getting into off-road and have started to work on my '12 JK. The guys at OK 4WD are great. They are super knowledgeable and supportive of helping you learn what you need to make smart decisions about the build of your vehicle. Knowing that I'm new and a girl they could have tried to talk me into coming into the shop to let them handle it. Instead they liked my desire to install the gear myself in my garage at home. If you're gonna do it - DO IT! I worked with them to order what I needed and rather than send it group UPS, a guy from the shop loaded it up in his truck and drove it to my place in Jersey City. He was a genuine good guy. We unloaded the gear and chatted about what I was getting into. He gave me a few pointers, waved, and said' "have fun!" My buddies and I got to work later that night. We had a blast and even more fun hitting the trails. My only complaint is they gave me a t-shirt for a bigger person, but I'm probably smaller than their average Jeeper. read more

so like i tell people i am a review connoisseur i love writing reviews to help people make the right decisions for themselves. so im gonna give the good, bad, and the ugly! so i have a mom and pop garage i go to and trust highly with my vehicle. when the work is done i am allowed in the shop to overlook the vehicle and its work that was done. plus i use to do mechanics since the age of 10 and i know what im looking for and if there were any issues i would of requested them to fix it and if the mechanics noticed any issues i would of been notified immediately of any issues of repairs that needed to be made. so i had a whole new suspension system installed in the front, back along with a (2") spacer lift kit in my vehicle plus a number of other repairs. and everything was checked by me and the owner after all the work was done. the problem was the garage did not have a alignment machine! which meant i had to go somewhere else to get it done and was not happy about it for many reasons in which you will understand after reading this review. so started looking up lift alignment specialist and came across a few. the one at the very top of the list was (ok4wd) in stewartsville n.j. they had 328 reviews after reading a few and realizing they had 4.7 stars and are claimed to be the east coast premier off road shop and vehicle outfitters since 1979 which inspired me to go there. so i called and spoke to desiree who was professional and soft spoken. i explained the situation she stated she believed it wouldn't of been a problem and set me up with a service desk person so i could make a appointment. so i set up the appointment for 8:30 a.m. october 12, 2023, but forgot i had to take my son to school and that it would take me a 1 hour and a 1/2 to get there. so i called back and requested a later appointment at 10:00 a.m. so the gentleman i spoke to said no problem but as i found out later he never went back in the system to change the time? now the day of my appointment i received a phone call close to 8:30 a.m. by scott and i had explained i changed my appointment to 10:00 a.m. and spoke to someone the day i made the appointment but i guess they forgot to change the time in the computer. so i arrived a little early figured i could get in and out. when i arrived i met desiree explained i had a appointment and she directed me to head over to the service department that they would take care of me! so i met scott who provided me with a smile, hand shake and asked if i had a appointment he was professional, soft spoken, well informative and answered all my questions while collecting my key he stated they would get to work right away as soon as a bay was cleared. my appointment was for 10:00 a.m. my vehicle went back a little after 10:00. now i will say the place is beautiful and well stocked with all types of upgrades for your jeeps, suv's and trucks. i felt like a kid in a candy store! plus they have a waiting room, bathrooms and vending machines. you can just refer to the pictures. so now is where it becomes a (sceptical situation). so most garages make their money off the reason you bring it but also for repairs as well. meaning they will fish for damages to do a up charge basically to get more money out of you! so after about an hour scott comes over and request me to look at a few things that were supposedly wrong!!! hence i said supposedly! (1st) red flag . he pointed out there was a issue with my front driver's side (caliper)? in which i bought 3 to 4 months prior brand new and installed by me in which i had no issues while driving with it! (2nd) red flag they claimed that my (cv joint boot) was damaged? so when i looked at the damage on the boot it looked like a straight cut on the rubber and not a jagged edge or ripped looking cut . now this was pointed out to me back in april from my main garage because they could not inspect my vehicle with out that being repaired in which i had both sides replaced! so go figure !!! now the (3rd) red flag was my front passenger side wheel barring hub was damaged and all of a sudden shaking ! which they honestly did state it would affect my alignment. so just to test them i requested a pricing for the part i was told ($267 plus taxes) and they would not be able to get the part that day! now mind you i found (4) wheel barring hubs for that same price! highway robbery and bull crap inflation prices! yeah ok i was raised in a barn or born yesterday! now when the vehicle was inspected by my main garage there was no issues when it got repaired and inspected! now the (4th) issue was these specialized bolts that are part of the process for the alignment to be done correctly! which i did agree they looked old and worn so i had them change them ! (continue to 2nd review for further information UNDER JENNIFER R.) read more

So happy with my experience with them! I needed an alignment BAD, was so over the alignment place I had gone to because he was extremely rude and everything always had to be his way (A Wheel Alignment; Fairfield, NJ) so I did some research, found OK4wd, drove an hour to get there and was greeted so nicely. Everyone there had a wonderful attitude and was more than willing to help. (Especially Scott in the service dept, he was awesome!!) Brought my truck in at 10:30 am and it was done the same day at 5pm, I didn't have to wait days to get my truck back, it was great. I will definitely go back there and recommend it to all my friends! read more

OK4WD - Auto Repair Near Me - Stewartsville, New Jersey

Probably the best off-road shop in the country. They helped me take my stock JK from mall crawler to unstoppable off roading machine. I have now done some of the hardest red trails at Rausch Creek and AOAA. Ken S and Mike R made awesome build recommendations, and their service department did all the installs flawlessly. Installs done by OK4WD include: Dana Ultimate 44 front axle, re-gear to 4.88, Eaton e-lockers, AEV lift, Rare Parts tie rod and drag link, JKS control arms, wheels and tires read more

OK4WD - Jk with Street tires and rims - Auto Repair Near Me - Stewartsville, New Jersey

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OK4WD is a first class shop! Scott Embley and the staff are top notch! Scott really knows his stuff ! I had them just do a AEV lift, wheels, 35" tires and tire carrier on my JKU. Scott and I had numerous communications before the build selecting the right set up, he sent me pictures during the build, and it was done when he said it would be. The install was clean and professional. I drove almost 2 hours to go to OK4WD and it was worth every minute. I'm already planning my next mods. If your looking for a professional, knowledgeable shop, you have to give Scott and OK4WD a call!! read more

OK4WD - Auto Repair Near Me - Stewartsville, New Jersey

When it comes to selection and service this place is the absolute apex. They are literally the only place to get some of the best gear in America, for example the Alu-Cab roof top tents (best tents IMHO). They also have everything else you could ever want. I live in California, so I don't have to pay tax on any of it, and the shipping is free when ordering over $70 -- which in the overlanding/off roading world is pretty much any order. They constantly have unique deals and sales unlike any other dealer in the market. So truly when it comes to buying products, they are a singular entity in the field. However, that is not the only place they shine. In fact, if anything, the only thing better than their product selection is the impeccable service they provide. I have had the pleasure of dealing with several of their sales team -- Ken, Scott, Brian, Chuck and Rin -- and every one of them has been excellent. They are prompt with email responses -- and I mean, like instantaneous. They are extremely knowledgable when it comes to their products. And they are simply good folks who guide you in the right direction and not ever have even slightly tried to sway or persuade a sale. I can't say enough good things about this business and its staff -- thanks OK4WD for being such an excellent establishment. read more

Doesn't get any better than this! Hubby got a Jeep for Christmas. My husband wanted to have all the bells whistles added and Ken was our guy! He went above and beyond to get it done, lifted, new rims, tires, lights, and more. Ken was able to give ideas, modify and complete a beautiful job. We look forward to working with him again. Great quality work....I would recommend OK4WD to anyone! read more

OK4WD - Auto Repair Near Me - Stewartsville, New Jersey

I brought my antique Jeep here, not stock = plenty of headaches for everyone. Had an issue with the proper shock fitment. I explained the situation I was having. Mike, the owner I believe, ordered different shocks . Installed them no charge and returned the proper credit I requested. Excellent business practices here. Trustworthy and knowledgeable read more

I couldn't be happier with Scott Emblay and the Ok4wd team! I wanted a big fun party machine and I got just that. If their is a service that they can't do in house they have all the quality connections you would ever need to get your project done right! Wicked happy with my truck!! I'll be bringing it back for any future projects for sure!! read more

I was in need of new tires for my vehicle, and after calling around to many places, this place seemed to provide me a good deal for all the things I needed. My tires needed to be special ordered, so I went ahead and placed the order which took about 1 week to arrive. Not bad. I was assured these tires would be ordered as needed. I was able to bring my car in on a Saturday which is a plus for them as I did not have to call out of work. I dropped my car off early Saturday morning and received a call about 2 hours later when my car was ready. So far so good. When I arrived to pick up my vehicle, I noticed that the tires placed on my car were not the correct tires I had ordered as I needed a specific, harder to find, speed rating (at least that was what I was told). Here's where it all went wrong....Upon speaking with Steve about this, he told me the tires I had ordered were no longer available and that these were the upgrades. Thankfully, I had my boyfriend with me who is knowledgeable about the tires and told Steve these were not the correct tires, in fact they were a downgrade and unsafe for my needs. Cool.... New tires were ordered, however, now I had to wait to have my old tires put back on, and return to the shop another day. When I returned, new tires (the correct ones, which I was told no longer existed) were put on my car in about 1 hour. So overall, it started out well, but then the incorrect tires were put on my car which could have been dangerous, I was misinformed regarding the tires I had originally special ordered, and I had to return to the shop. Oh on a positive note, they waived my alignment fee to make up for the error. I cannot rate on anything else but this situation, however, I will not return to them again. read more

Recently had my truck outfitted with adjustable coilover's and new rear shocks. Brian in sales was very patient and helpful. We discussed what I was looking for and my options. Scheduling was simple enough and straightforward. Dropped off my truck and the job was completed sooner than expected. Price was accurate with no surprises attached. Truck was leveled perfectly. Brian, Scott, and Christie were great folks to deal with. Very happy with my truck and wouldn't hesitate to use them again. Plenty of skilled technicians on staff. The waiting are has free coffee, tea, and water for customers along with a television. If your into 4 wheel drive vehicles then this place is for you. read more

Can always get what you need at a price. Staff is knowledgable and the service is good.

This place is a very high quality shop. They are a bit pricey but the service is done by experienced and qualified techs. They did the lift, tires/rims, and extra lights on my jeep. They recommended good products and the customer service is always very polite and helpful. I look foward to working with them in the future. Would recommend. read more

Everyone there is very polite. The parts I got are better than stock. My Cherokee has over 313,000 miles on it and it never drove better after using the parts they sold me. I will be back for wheels and tires read more

I have had a WONDERFUL experience with Ok4wd. Scott in sales is outstanding but truly everyone I have dealt including all of the service personnel have been nothing but friendly, courteous and professional. I decided to get wheels and tires for my new JK. Scott helped me pick the tires based on my personality. He recommended a one inch body lift which was perfect for me and my budget. I ended up with damage to differential after a off road experience. Scott got me in quickly and service was great in getting my extensive damage repair in a reasonable amount of time. I also added at Scott's suggestions differential covers. I recently experienced some loosening from the tires and Scott again was able to get me in for a diagnosis and the service dept on the spot tightened up Jeep within 10 min. I live about 45 min away so I was greatly appreciative of their promptness. A great place for any vehicle that was a knowledgeable staff to help modify or in my case also repair your vehicle. read more

This place is top notch. I recently had my Tahoe custom lifted, new tires, rims, and re-geared. The truck looks and runs AWESOME. They take their time and treat your ride as if it's one of theirs. The attention to detail cannot be matched anywhere else. I've previously had exhausts and CAI's installed by them too. Definitely the place to go for anything custom, off-road, or truck related. Specific shout out to Scott E. (sales) and Jeremy (service) who made sure my truck came out to my liking and within budget. read more

Pricey, but good work. New girl screwed up scheduling my service order for a lift. Jeep owners heaven. The guys that work there are knowledgeable and do great work, but the sales and customer service desk need some better customer service skills. read more

Good prices, but they are fake. Found pretty good deal, but my order got cancelled without any explanation. Tried to contact the store - very poor customer service. read more

Super disappointed in both customer service and actual work they did (see Facebook or Google review). Both times went horribly wrong and then they wrote a reply to my review on google that was just insulting. They tried everything including claiming I said I went off-roading after they replaced the seal (which I had not). This company is desperately trying to avoid any blame and responsibility for their horrible work. NEVER GOING BACK! read more

Thoroughly review their quotes, and use your common sense. "If it looks like a duck, quacks like a duck, and swims like a duck, it's probably a duck." I wish I had $1 for every time I've been told..... ".....we have skilled, certified technicians. If you are looking for a low price, low quality job, we are not that type of a business and I can recommend some shops that will be much lower in price than us." read more

This place is amazing. From the first email I sent to them I have been treated great my truck was treated great from the best prices I have gotten to the above and beyond amazing work done to my truck these guys are great. Scott Embley gave me the best prices I could find anywhere. And Steve Christopher the service manager made sure everything on my truck was taken care of to perfection and Jeremy Dittmar worked on my truck as if it was his very own masterpiece. I am very anal when it comes to my stuff and they went way beyond anyone else to take care of my truck. If I could rate them higher than a 5 star I would. I recommend to anyone and everyone to go in and talk to these guys first if your looking for any work done on any jeep or pickup or SUV. Don't even waste your time shopping around I been to a load of places before I found them and I will never go anywhere else. I already wasted my time searching around don't waste your time. This is the place to go. Thank you....Scott Embley, Steve Christopher, Jeremy Dittmar and everyone at ok4wd for making the truck I always dreamed of come to reality. I will be getting all my future work done with these guys. read more

OK4WD - Auto Repair Near Me - Stewartsville, New Jersey

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I rarely write reviews but after going to this shop for over a year, multiple times, I've been very impressed. Great shop. Great service. Have been to a lot of truck/car shops before. By far the best. Very honest, reasonable, knowledgable, friendly. Mechanics definitely know what they're doing, and do a great job, every time. Shop is clean, sales and service are very friendly and helpful. Service/prices are very reasonable; they dont try and rip you off/ sell you on something that you don't need or won't work well just to make a sale. NYC resident and would rather drive an hour and a half - without traffic - just to get a proper alignment, differential service, and tire balancing / or just a leak fixed - than have some random car shop write up a worksheet - pass it on to some random / possibly incompetent / lazy mechanic who may or may not do the job right the first time. All in all great shop and very pleased. If you like your Jeep and want to have work done right (getting into lift kits, oversize tires, aftermarket armour which gets complicated, even transfer case servicing and road-forcing tires); your local mechanic won't know what he's doing based on experience with jeeps and Jeep/Mopar will charge you double and you'll probably need to turn around to have them re-do what they were supposed to do properly. All in all, very pleased customer and am happy to give them business/ highly recommend this shop to anyone looking for a good truck/Jeep shop. read more

I brought my 2008 Chevy Colorado to OK to get a lift kit and new wheel and tire package installed. The sales and service staff was extremely helpful in selecting the correct package for the truck and they worked with me via email to adjust the various wheel and tire combos that fit into my budget. The time between ordering the gear, scheduling the install, and completing the installation was about 3 weeks. We ran into some issues with fitment with the tires but the team worked through the issues without any hesitation. The work that was done on the truck was of high quality and I would highly recommend OK to anyone looking for work to be done on their vehicle. read more