I've been with Banfield for 8 years now. I will not go anywhere else. The love and care they show…read moremy pets are wonderful. They also take time to make sure I understand what they are doing to my animals. They are the best -from the receptionist to the vet. Wonderful place!

Took my cat in for a abscess on his cheek. Was quoted $535 to Lance and drain it. Elected not to…read morehave the anaesthesia because it would save $200. Also signed up for a first visit coupon that waved the office visit. At checkout I asked the girl if the coupon was applied and she said yes. Only after I paid was I given an itemized receipt and where I noticed I was charged the office visit. Was told they could not refund the amount because it was already paid for. So $68 extra that I was not expecting. Then the next day found out instead of giving me three pain pills, they had only given me one and the other two bubble packs were empty.

New Veterinarian for Itty Bitty. He had his yearly wellness exam. Very clean upon entering and…read morethroughout the facility. Greeted and taken back to a room. Waited a short time for the exam. Once established what was recommended they took Itty back for the vaccines and chip. Done in about 5-10 minutes. And we were done. Very professional and would highly recommend.

My sister and I took my ginger tabby boy named Tommy, last Sunday for his wellness exam. We were…read moregreeted by the sweetest lady named Amber. Then Mitch came and carried Tommy back to the room and was so nice and helpful and tried his best to get Tommy's blood pressure, but Tommy was not cooperating at all. Then Dr. Coldwell came in and he is so nice, soft spoken, so very good with Tommy. I couldn't ask for a more knowledgeable Doctor to take care of my cats. I have always had such good experiences here. Don't want to leave out Jordan and Zoe who have helped me in the past. They couldn't be any more professional and helpful then they were. Thank you all so much for all your patience and sincere kindness. I would highly recommend them. Sylvia

LOVE THE STAFF AND EVERYTHING ABOUT THIS PLACE! We have gone to so many Pet resorts and this is by…read morefar the best. I trust the staff wholeheartedly and would leave her with anyone of them! The only downside is I wish there was a monthly daycare option instead of just a punch card. Thank you for always taking care of my precious bundle and going above and beyond!

Our dog had a 10 AM grooming appointment and was there for about five hours. When we picked him up,…read moreno one mentioned any issues. After getting to the car, I noticed blood on the seat and that he was licking his paw and unusually quiet. I took him back inside immediately, and they applied powder and said they "probably cut the quick." Accidents can happen, but what was upsetting was that this was not disclosed at pickup. There was a significant amount of blood, and I had to discover it myself after leaving. Transparency is important when it comes to our pets. Additionally, we were not happy with the haircut, as it appeared uneven and not what we expected. We hope they improve communication with pet owners in the future.

So far, so good. Let me preface this review by explaining the reason that I've given them 4 stars…read more Why? Because I've only had one visit with them. I try to never leave negative reviews, yet it's extremely hard for me to give a glowing, 5 star rating to an establishment that you will be visiting multiple times; I find it best for me to start with a 4 and adjust from there, if the service is good. So, yes, it's good! Recently, my dog developed an ear hematoma, and the vet that I was going to select for him would not see him without any sort of payment. They insisted that the hematoma could wait until Monday to be looked at, when I could have help with paying for it. So we did, and they gave me an estimated bill, and I took him home, and surgery was scheduled for Wednesday. Well, he didn't wait until Wednesday. Poor hound started crying and whimpering and then I noticed some blood on his neck (this was Tuesday, btw), and when I got closer, I saw blood shooting out of the pouch. I called the vet who was going to operate, and they said they would not do anything, even over the phone, without Care Credit or Money (needless to say, I'll be revising that review), so an internet friend referred me here. I called, simply asking "can it wait, or do we have to get it done now?" By that time, it had burst again, as well. They explained that it could be done the next day, by either place, but the risk we took was it bursting while we were either gone, or asleep; which would not be controlled like when I was with him, and the result would look like a murder scene. So, my husband's paycheck direct deposit came while I was on the phone with them, so I said I'd take him out. I bring my dog out, and they were the most sweet people I've ever seen. They knew exactly what was going to be done, already had a doctor ready, and brought him back for care. The staff up front explained that if it was too much cost up front, I could elect payment arrangements. MAN, that helped! The next day, my dog had his ear drain in (I asked them to keep him overnight), and they did great with him, as temperamental as he was being. So, right now, he's on the mend. He's doing well, procedures and medicine were well explained, and so far, yes, I am happy. I hope to have a long relationship with this vet.

I do not recommend this location if you value your finances. We brought our dog here to treat an…read moreear infection, received a prescription for a medication that was ACTIVELY working, and then got told by these people that we cannot renew the prescription. They wanted us to come back in and get more tests and exams done. The first visit was 500$, I'm not going to do that again. If you're interested in being scammed, this is a great option for you.

Unexpectedly had to bring our cat to be seen, and the staff were so genuinely caring and kind. They…read morehelped us map out a plan for our boy that was financially feasible and gave us all of the information in terms that were understandable, helping make an overwhelming situation more manageable. Thank you for your help and we will be back regularly! -with love, Brays mom and dad

Dr Kondos is absolutely horrible. My dog has been cared for by Banfield since I brought her home 8…read moreyears ago. She was just seen at Banfield 5 weeks ago. Dr Kondos wouldn't refill her Simperica because she didn't prescribe it even though she was the one working. I work during the week and so my dog is going to go without protection all week and I will have to make another unnecessary appointment just for refills. What a horrible experience from this terrible doctor I got this response from Lisa R. Who seems to be a bot, because she has answered every review for over 10 years. I'm losing faith in Banfield. They should have consistent customer service. If you need a refill on maintenance meds that they prescribe, then their doctors should refill these routine meds. We are talking about routine flea, tick, heart worm medications that should be automatically refilled when your dog was just seen. Dr Kondos and Banfield are only trying to get more money out of you even if you've already paid for the monthly "wellness " plan that now costs me $60 every month Yes, Lisa R. Is a bot. She's now answering my review within 5 minutes at midnight. I'm going to call this location personally. What terrible service for someone that invests $60 a month. STAY AWAY FROM DR KINDOS and this location. She doesn't care about your pet. She is a corporate robot out to enrich herself and Banfield

Doc genuinely cares about our animals. He is very accessible to ask questions on the phone between…read moreappointments. We've been to multiple clinics around Tulsa, but we've stayed with him.

I apologize for taking so long to leave this review. I'm sorry for any pet that has unnecessarily…read moredied in the interim. We moved to Tulsa in December '23, with a 6 year old, Czech import German Shepherd that we'd had for a few months. She had been used for breeding, required a C-section, and was no longer useful to the breeder. As a rescue, the breeder was familiar with us (we own her daughter), so he contacted us and surrendered her to us. We had her thoroughly vetted when she arrived in Oklahoma. After a few weeks in our home we contacted our trainer and got her into training as soon as possible. She was sweet and a good member of our pack, but largely unsocialized. When we brought her home it was time to address the last step in preparing her for her new life in our home, having her spayed. We made an appointment with Dr Thomas. After anesthetizing her the doctor tried to call us to tell us that she had a spay scar. When we called him back we discussed the c-section scar and decided to wait a week or so and start over. When we picked her up we found that while he had her anesthetized, he decided to perform surgery on her eyelid for some small defect I had not even noticed and we had not approved. I wish I had seen the red flag. Two weeks later we dropped her off to be spayed. We called to see if she was ready to be picked up and were told to wait until five. I walked over to pick her up a little before five and immediately noticed that she looked unstable. Her gums were pale and I asked if I should run her to Oklahoma Veterinary Specialists. Dr Thomas said no, took her back into his office and started IV fluids. After wasting what turned out to be the last 30 minutes I had to save her, he sent us home with a vet tech carrying the IV bag. I helped the still unstable dog. When we got to the door the vet tech gave me the IV bag and we've never heard from them again. After observing her for a couple of minutes I put her in the car and raced to OVS, calling to let them know the situation and that we were headed their way. Dr Hodges, who has helped us many times in emergencies, stayed and waited for us, rushing us in when we arrived. He worked on her for another 30 minutes. She coded twice and was unable to be revived a second time. She died of blood loss from internal bleeding. Dr.Thomas or his office never called to see how she was. We filed a complaint with the State Board. Imagine the State Board of Veterinary Medicine being unresponsive in the State of Oklahoma. Would you expect anything else? If you love your pet, stay away from Dr Chet Thomas and City Veterinary Hospital at 36th and Peoria. I wish we had. We obviously live close by and every time I see that building I feel sad and angry all over again.

I've been dealing with brookside on and off since the 1st it's been 26 days of stressful hell with…read moremy cat who was blocked and 2nd stage renal failure; my husband and I are now making this our home vet; they are extraordinary and care for the people and their fur babies. I'm so grateful to dr. Stacey smith and Rhonda I probably have the spelling wrong but if you want affordable care and compassion and education this is the place to go; I will forever be grateful to everyone here and I strongly recommend you take your animals here! The best human beings you can find all in one building and care for your animals just as much as you do

This is by far the BEST vet I have ever been to. They're so kind and compassionate about everything…read morethey do. It doesn't feel cold & corporate. The office is warm and inviting, and the small staff seems like family. The pricing is very affordable. You can tell they're not out to rip you off, they actually CARE about the pets and their humans. When I had to let go of my boy of 17 years, I could not have asked for a more caring experience. If I could give 10 stars, I would!!! Dr. Smith and staff, thank you for operating as you do. I will never choose another!

This clinic is convenient and friendly. If your pet may need a thorough exam, however, DO NOT rely…read moreon this provider. We buried an otherwise healthy pet because of a poor exam. He was taken in for an unknown injury to his leg. The vet performed an exam and prescribed anti-inflammatory and laser treatment. I have never been in this clinic without being "sold" a laser treatment. He treated the injury as a sprained tendon. Turns out there was a flesh wound which became seriously infected only 3 days later while we were out of town. By the time our caretakers took him to a clinic which performs thorough exams it was too late. Dr. Bailey of Southwest Vet Hospital charged us for an exam and obviously botched it, but sure didn't miss out on the laser treatment upsell. After reaching out to Dr. Bailey to remedy our dissatisfaction, we have been ignored.

We we're new around town and we didn't know any vet that we can go to.. i tried searching on google…read moreand came across Southwest Veterinary Hospital. When we called to ask for informations for our cat's surgery Dr. Bailey was very informative and he answered all our questions. On the day of our baby's surgery when we dropped him off they we're very nice and professional. The hospital was very clean, homey and you can really feel that they care for your pets. the price too is very affordable. overall, two thumbs up! thanks to dr. Bailey and his wife Melissa for taking care of munchies :)

The doctors at Riverbrook have been amazing treating our pack. After our experience at the first…read morevet we chose in Tulsa we waited to have one our German Shepherds spayed. It went flawlessly. We also have as German shepherd who had a melanoma in one eye and developed glaucoma. We had to have her eyes removed. They have been nothing but patient and kind to her. What a relief to find a qualified and friendly group of veterinarians when the field is becoming more and more a corporate environment.

They want $68 for a no-show. My MDs don't even charge that much. Their intake form is outdated,…read morewith repetitive fields for information that you already gave on the form. The form is not online, as is any professional medical office, so u have to fill it out when ur there. If they disagree with you..they simply refuse service to you. Look somewhere else..there are many options in the brookside area.

Dr. Johnson is knowledgeable, kind and takes a practical approach. She's always gone above and…read morebeyond in the care of our dogs. She is so responsive whenever we needed her opinion in the care of our dogs. She's helped us with our giant breed to problem solve a number of symptoms and issues - ultimately improving her quality of life in many ways. All of the support staff are equally amazing. We recently tragically lost one of our dogs and we've been overwhelmed by the support and thoughtfulness from the Hammond Animal Hospital team. Thank you.

You can tell that they really care! Especially for boarding and doggy daycare. They are always…read moreprofessional and kind.