The facility is very nice and modern. The first response as I entered the building was as…read moreexpected, very friendly and polite greeting as to what I was trying to find, etc. I had gone to look at and make a deal on a pre-owned utility tractor. Once I spoke with salesman I was very disappointed in the vibe he was portraying. Seems to be completely disorganized and not completely interested in what I was there to accomplish. I was not intending to continue to do business with him. But I was there with a friend that was the real reason for the looking at the particular tractor. We didn't make a deal on the first visit, but a deal was accomplished a few days later, and I was involved with picking up the machine. Second impression might have been less impressive. Still the same "squireling around" attitude and totally dis organized. He was informed that we were coming to complete a form and load the tractor. an hour and a half later, he's trying to find the keys to the tractor, and decided to compliably belittle and verbally bash the "key keeper" in front of both of us. Totally unprofessional. She on the other hand took the bashing and was compliably embarrassed by his actions. It was enough, that his actions were the topic of conversation for 30 minutes of our drive hauling the tractor. I would not have purchased anything having him as the sales person. Update: As of 06/18/2026 I just got off the phone with the current owner of the business. The situation has been address and appropriate conversations have taken place internal to the business. Side note, the tractor that was purchased, although used equipment, had the loader joystick control break. The reason to go from 3 star to 5 star is both the addressing of the above and they are standing behind the sale and providing the replacement, that we will need to install. I feel as if when I need to obtain parts and or service in the future for my equipment, I will call upon Blue Valley Tractor to fill my needs. I want to add, a big thank you to Cliff, the owner, for reaching out, personally, and letting me know that the situation has been address. It's the small things that build the better relationship for a business.

I purchased a Toro TimeCutter from Blue Valley Tractor and had an excellent experience. The sales…read moreteam helped me pick the right model for my yard, and their service department made sure everything was set up properly before delivery. It's nice buying from a place that can support the equipment long after the sale. I'll definitely be back for service and future purchases.

I've taken a couple of push mowers in over the past couple of years and I've been surprised on the…read moreupside. They seem to tackle most makes and models. And management, itself, has hands-on shop experience.

I have had my mower and power washer serviced here. I've had my power washer serviced several…read moretimes. I had it repaired last fall, and I made the mistake of not using it until this summer. When I did, water came shooting out the front where it should not. I took it back, they proceeded to tell me that I must have broken it. That is not possible, it went from their store to my car to my garage and sat there. They were not kind about it, they were not helpful nor were they apologetic. I will not go back .

Stihl staff is not educated enough on products or warranties. Bought a brand new chainsaw was told…read moreit was two year warranty, they sold me additional oil to extend the warranty to four years. I use the chainsaw for 15 minutes and it threw a chain. Two links in the chain were not flexible when I tried to replace the chain back on the chainsaw, took it back to the store told me I had to buy a new chain, and that everything on the saw was covered for the warranty except the chain. Buying an expensive product get told one story as soon as something needs to be replaced they tell you a different story. The department provided terrible service. I then went to the store manager, who sold me the chain at a very slight discount. Even though the staff was not forthright with me around the #Warranty when I bought the saw. After leaving the store, I called the manufacturer who told me if I was still at the store they could talk to the store and get me the replacement chain for free. Not a satisfied customer I will not be buying additional products from your store.

Took my lawn mower in to Feldmans Farm & Home in Bonner Springs, Kansas for servicing in March, had…read moremower for over a week didn't call me or text to say it was ready, had to call. Picked up mower despite website & receipt saying cleaning was part of the 89.00 servicing it was not clean. Mowers self propel didn't work took mower back, they had it 47 days, replacing multiple parts, it was still under warranty with honda, they had to keep calling Honda to tell them what it might be, finally they were told cable needed adjusting, they couldn't do that, Honda sent a rep who adjusted & educating them. Had to buy a mower to mow my grass. Picked up my mower and Managers comment to us from Owner was not to shop there again. This is rude behavior when none of this was my fault. This is a terrible business.

We have always had great luck shopping here. We always get in and out quickly and our dog loves the…read morebones they sell here!

I was in your Liberty store on 5/20/26. Went to bird section and 2 young employees were standing…read morearound and it looked like they were flirting with each other. I asked where the squirrel poisons were and they seemed irritated with me for even interfering with their conversation. The young lady pointed me to aisle 35. Went to check out and this was my interaction with cashier --- Cashier : did you find everything you were looking for? ME: No, I didn't. Cashier: Ok What the heck? Do you not train your employees in customer service or at the very least how to interact with buyers. Don't they understand that I am the one contributing to their paychecks. I don't understand whether Feldman's doesn't care or the employees aren't being trained. Ugh!!!

This is Buy far the best place to buy a tractor or a mower. Robb and his team are awesome and will…read moremake you feel like family no matter what. I live an hour away from MoKan but folks let me tell you the dealer makes the difference.

This place will screw you. They will sell you a mower and tell you its great. But when it needs…read morewarranty service. They'll charge you $45 and keep the mower for a week to tell you no warranty on mower decks. Blade hits a root, it will cut a hole in the mower deck and your SOL. $900 to fix, no 5 year deck warranty. What a scam. Drove a John Deere in the same filed for 20 years never a problem. Gravely lasted about a year and a half. Junk mowers, from scam dealers.