I use these guys to get my fleet vehicle repairs done. They have done everything from mounting…read moretires to much more major repairs for me. Bunch of honest guys, they don't recommend doing pointless work and the work they have done for me is done well and promptly. Pricing is fair and straight forward, Carlos and Tom always make sure everything is up to expectation

I went to these people for 4 years, at first no problems....they declined over the years. The…read moremessed up my car, i had to get it towed to them. They realized they messed up, repaired my car and refunded my tow. Then when i brought my wife's car for an oil change and tire rotation, i left with an oil filter not screwed on properly (caused an oil leak) and they lost the key lock they used for the last 4 years, then charged me to remove the wheel lock. They created problems and refund when proven wrong. Once i get my wifes car back from a different mechanic, he will show me how they broke the oil filter assembly and then ill take them to small claims court. Short version: they suck now

For purchase of gasoline their cash at pump prices are among the lowest in the area. I have not had…read moremy car repaired here.

The service is fantastic and Harry is so accommodating with dates and times to get you in. I take…read moremy car to his business only and have for years.

Steve is the best you'll find. Honest, fair and as a bonus just has a wonderful personality. Their…read moreshop is impeccably neat too! I had my sons car (BMW) towed in on Thursday, on Friday Steve gave me the news, engine was shot. I opted not to repair it. The customer service, the troubleshooting he did to try to help me and the simple fact that he wasn't trying to pressure me into the repair just to make the money won me over. And no fee for diagnosing the car. Plus he offered to inspect any vehicle I buy before I make the purchase. Just a good guy serving the community in an honest, fair way. Go meet him, look at the testimonials on the wall of the quality work he does. I was referred to him by a friend and she was spot on with him. She's very particular with her foreign cars, I knew he would be good but he in fact is just great.

I had a great experience with Mr Steve from Gibraltar Auto repair. He worked on my car and I…read morereally appreciated the quality of work they did in my Honda truck muffler. He's very honest straight forward. I really recommend Gibraltar auto repair Thank you very much!!!

My family and I have been bringing our cars here for years and they always do a great, thorough…read morejob. Oil changes, big and small repairs, etc. they're quick, reasonably priced, and handle things with care and attention.

Six years later and we still own and love the car he helped us decide to buy. Thank you for your…read morehelp when we needed you!

I wish it didn't take a canceled order and the Yelp review to get a response, but Vincent went…read moreabove and beyond to correct the situation and reach out to me. I received the parts yesterday in order to make the necessary repair for my long road trip. For transparency, I've included screenshots of my initial reply and outreach as well as the responses after my order cancellation request. I placed the order on a Monday during business hours, requested a cancellation on the order online on Wednesday after not receiving an update or reply, and received follow-up on Thursday along with resolution. Vincent really came through, and we talked to clear everything up. They ended up covering the cost of the parts and shipping next day air which is way more than I expected, and I am very thankful. Regrettably, I can only give four stars based on the initial lack of response. Maybe the initial email I sent didn't go through, but Dave told me on the phone that he gets email notifications of voicemail left. I listened to the message before sending it on Tuesday. The subsequent calls at different times on Wednesday are indicative of failure to answer. I called (732) 212-6261 and pressed 3 to go to parts. I was sent to voicemail every time during business hours. No response was received until Thursday. The bottom line is I got the parts I needed, but it was without initial frustration. This parts department needs to review the gaps in messages coming through, voicemail notifications, and simply having staffing resources available to answer the phone during business hours. Thanks again Vincent for the stellar service. You saved me from having to rent a car for my trip. You're the MVP who came through to knock it out of the park.

I took my ford transit van to Ford Dealership by my house in old bridge rt 9. On Monday driving…read morehome from work I smelled a weird smell but I didn't pay notice to it. Today I see smoke coming from the engine bay and decide to look and I find no oil dipstick, oil all over the valve , smoke accumulating from the engine bay. I got off the phone with element and they advised me to call the dealership back to have them tow the van and rectify this and stay in contact with them. Now i don't know if my engine is any good

If you love your VW go elsewhere. This guy may be very talented with aircood cars, unfortunately he…read moredoes not care about his customers or their cars. Come in for a simple easy service and he will blow off the job for weeks, months, mine was a year long wait for simple simple service. The cars just sit out and if you get a scratch or a dent, Lou won't care. Talented guy but rude and arrogant to his customers. Likes to waste your time & $. I was a customer and Id never return or trust my VW there

Lou the owner is a gem. People like him are a diamond in the rough…read more I had a emergency situation with my 2009 Jetta and stop by unannounced. He fixed the problem within 15 minutes as a courtesy. Wow I am so appreciative. He knows volkswagens. First time meeting Lou, literally a strange and so kind! I was blown away, I have to bring him Italian Cookies!! True story....Past repairs for my Jetta from a Friend I know over 10 years., many repairs, charged me for a $3 light bulb, with a mark up to $20...go figure! OMG.

They're always friendly at this location! They also offer warranties on many products. Appointments…read morearen't necessary but recommended. There are sometimes some hiccups or delays but overall a great place. The atmosphere is very chill. If you need to wait for your vehicle in the lobby it's air conditioned even during the hottest days you'll stay cool. There is a vending machine if you didn't pack snacks and a water cooler if you get thirsty. There is a nearby Dunkin Donuts you can walk to, or a restaurant called Cafe Luna if you get hungry. Wondering about the bathroom situation? There's a gender neutral handicap accessible bathroom in the lobby.

I came in for routine maintenance of oil change. I returned because my car wouldn't accelerate. I…read morewas told that there was a leak with the oil change and it would be redone. after secondary oil change, the tech did not check for leaks or turn the car back on. I left, the car broke down, and needs a new transmission. corporate representative said I was fabricating a story to get them to pay for the transmission. AVOID AVOID AVOID at all costs! how does a car with no issues leave undriveable? I would give one stars if I could